Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
413 questions
1 answer
ERR_SSL_PROTOCOL_ERROR
A few users reported that they could not access any Microsoft 365 services. I checked Intune, and the devices were compliant. There were no sign-in logs because the connection was not reaching Microsoft. We could not sync the devices, but the date and…
Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
asked
2026-09-10T19:28:24.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 74%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
anju sukumaran
0
Reputation points
commented
2026-09-12T00:37:40.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
12,600
Reputation points Microsoft External Staff
Moderator
1 answer
ASUS g14 2022 GA402RJ restarts when use on battery
Hello, I am experiencing random crashes/reboots on my ASUS ROG Zephyrus G14 GA402RJ (Ryzen 7 6800HS + RX 6700S, Windows 11). Main issue: Crashes only happen on battery power. No crashes have occurred while plugged in (tested for ~3 weeks). Usually…
Windows for home | Windows 11 | Performance and system failures
32,387 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 88%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
Can't run 'sfc /scannow' or 'DISM /Online /Cleanup-Image /RestoreHealth' due to corruption.
I am trying to use the wsl --install to get a version of linux on my windows 11. However, it always fails due to Error 1009, saying 'The configuration registry database is corrupt.' So I tried to run 'sfc /scannow', I get 'Windows Resource Protection…
Windows for home | Windows 11 | Performance and system failures
32,387 questions
asked
2026-09-11T23:31:44.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 61%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Seth
0
Reputation points
answered
2026-09-12T00:36:02.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
Lost connection while being assisted by support.
I was connected to support over an issue I was having and got disconnected.
Windows for home | Windows 11 | Settings
10,050 questions
asked
2026-09-09T23:04:34.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 51%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
Glenn Walker
271
Reputation points
accepted
2026-09-12T00:34:14.2066667+00:00
Glenn Walker
271
Reputation points
0 answers
CANT ADD ACCOUNT TO AUTHENTICATOR
Hi, I'm trying to add my account to authenticator ap. It's a personal account. When I try it asks me to use said ap. I click dont have access. Then either the phone number option or email leads me to reset my password, the login where it agian asks me…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,406 questions
asked
2026-09-12T00:32:42.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 11%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jesse Z
0
Reputation points
2 answers
Sound issue
My Win 11 Dell EBT2250 burps( Farts) when playing video's, usually musical video's and usually most often at the beginning of the video. I've tried most things. What is the problem?
Windows for home | Windows 11 | Performance and system failures
32,387 questions
asked
2026-09-11T12:53:20.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 49%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kitchen PC
0
Reputation points
answered
2026-09-12T00:30:35.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
15,735
Reputation points Microsoft External Staff
Moderator
1 answer
Sync issue with contacts and calendars and Outlook
I've reinstalled office 365 64-bit and installed iCloud. However, when I turn on sync Contacts and Calendars, it appears to download everything but ends in an error: Your setup couldn't be started because of an unexpected error (0x800706ba). My iCloud…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,072 questions
asked
2026-09-10T19:56:12.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 88%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
James Kohnke
0
Reputation points
commented
2026-09-12T00:28:42.9366667+00:00
Xavier-D
12,600
Reputation points Microsoft External Staff
Moderator
1 answer
how i can book mb-800 exam?
Hi, I had a schedule to take the mb-800 exam today at 1pm, but due to the location technical issues , i could not take it. How I can reschedule the exam? I do not have any options to set up next exam. Please let me know. Thanks. Kwonhee An.
Community Center | Discuss the Q&A site | Site suggestion
Community Center | Discuss the Q&A site | Site suggestion
Recommendations for improving the Microsoft Q&A website
41 questions
asked
2026-09-12T00:28:06.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 76%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
kh an
0
Reputation points
answered
2026-09-12T00:28:17.2733333+00:00
AI answer
2 answers
I am unable to install Windows 11 Insider Preview Experimental Build 28120.2912 over my current Build 28120.2630
I am unable to install Windows 11 Insider Preview Experimental Build 28120.2912 over my current Build 28120.2630. Windows Update repeatedly fails with the following message: “Some update files are missing or have problems. We’ll try to download the…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-09-09T01:33:14.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Артур Гроховский
10
Reputation points
commented
2026-09-12T00:25:54.6266667+00:00
Артур Гроховский
10
Reputation points
1 answer
One of the answers was accepted by the question author.
How to update imap email account PW in NewOutlook/M365
I changed my password on an imap email account, but can't find anywhere to update it in New Outlook, Microsoft 365 Outlook.The MANAGE button for that imap email account does not allow updating passwords.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,994 questions
asked
2026-09-11T20:28:03.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 60%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jenny Boyd
0
Reputation points
commented
2026-09-12T00:24:30.5866667+00:00
Zahid Barrera Ramirez
25
Reputation points
2 answers
My bluetooth
my bluetooth wont show up in the pop up menu, i cant add any devices, and it tells me to trouble shoot it but i cant
Windows for home | Windows 11 | Settings
10,050 questions
asked
2026-09-11T23:49:58.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 66%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
laine pennell
0
Reputation points
answered
2026-09-12T00:24:01.8933333+00:00
Ferdinand Nanalig
32,835
Reputation points
Independent Advisor
1 answer
Windows 11 Pro RDP sessions become stuck and cannot be reconnected — even local console login gets blocked
I am experiencing a persistent Remote Desktop session problem on a Windows 11 Pro PC. I connect remotely to this PC using the built-in Windows Remote Desktop protocol, usually through Tailscale. The same issue occurs regardless of whether the RDP client…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked
2026-08-11T12:17:34.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 30%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFH%3C/text%3E%3C/svg%3E)
furkan hocaoglu
0
Reputation points
commented
2026-09-12T00:23:11.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 43%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFO%3C/text%3E%3C/svg%3E)
François REMY
0
Reputation points
3 answers
Paste function no longer works in Excel 2023
I can no longer paste anything, cells, ranges or sheets. After I copy a cell and try to paste it into another cell nothing happens.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,857 questions
asked
2026-09-11T18:12:35.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Martin Feinberg
0
Reputation points
commented
2026-09-12T00:19:02.18+00:00
Martin Feinberg
0
Reputation points
4 answers
Having trouble adding phone number to Microsoft account
Option to add phone number to my Microsoft account longer appears in the "Manage how you sign in to your account" section.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,516 questions
asked
2026-05-22T15:20:08.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 88%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Robert Novak
25
Reputation points
commented
2026-09-12T00:18:50.5166667+00:00
Hornblower409
14,690
Reputation points
1 answer
One of the answers was accepted by the question author.
Hotmail account cannot be added to Outlook for Android on any device, other accounts work normally
I have a personal Hotmail account that works normally in Outlook.com, Outlook for Windows, and Samsung Email. Other Hotmail accounts work normally in Outlook for Android. This particular Hotmail account cannot be added to Outlook Mobile. I have tested it…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,263 questions
asked
2026-09-10T18:50:02.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 57.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Lenny Fridman
0
Reputation points
accepted
2026-09-12T00:15:51.4266667+00:00
Lenny Fridman
0
Reputation points
2 answers
lost Outlook emails and calendar data after update
lost all past emails and calendar data after update
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,636 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 48%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
1 answer
not able to login to workday on my new mobile
I changed my mobile device and since then I am not able to login to workday on my mobile. It keeps on showing signing in message.
Microsoft Copilot | Other
2,114 questions
asked
2026-09-10T05:09:40.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 53%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Saxena, Alka
0
Reputation points
commented
2026-09-12T00:12:39.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
12,205
Reputation points Microsoft External Staff
Moderator
1 answer
MacBook: Cannot select paper sizes other than Letter
In Word for Mac, I cannot change the paper size. If I select "Layout" from the heading and then select "size" the only option available is US Letter by default (there are no other options listed).
Microsoft 365 and Office | Word | Other | MacOS
Microsoft 365 and Office | Word | Other | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
869 questions
asked
2026-09-12T00:11:59.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DMc
0
Reputation points
answered
2026-09-12T00:12:08.7166667+00:00
AI answer
2 answers
How to clear clipboard on EDGE
I have been using cut/paste dialog on private website (UWorld.com). The clipboard is currently stuck on a single word that I can't delete. How do I clear the clipboard?
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,640 questions
asked
2026-09-11T19:17:13.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 97%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Brooks Goodgame
0
Reputation points
answered
2026-09-12T00:11:16.4433333+00:00
Clary-N
15,735
Reputation points Microsoft External Staff
Moderator
1 answer
I cannot access my email on web mail or outlook app
tried incognito browser and still cant connect UTC Date: 2026-09-11T22:43:33.258Z Client Id: [Moderator note: Personally Identifiable Information removed] Session Id: [Moderator note: Personally Identifiable Information removed] Client Version:…
Outlook | Web | Outlook on the web for business | Sign in
Outlook | Web | Outlook on the web for business | Sign in
Accessing Outlook on the web for business using organizational credentials.
392 questions
asked
2026-09-11T23:10:45.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 76%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lisa Garcia
0
Reputation points
edited an answer
2026-09-12T00:08:50.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie Dang
1,265
Reputation points
Independent Advisor