Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,066 questions
1 answer
My ex is the organizer of my Microsoft account I need control.
I understand from a previous question that apparently the only solution is to buy a second subscription which is wild since I purchased through an annual plan, however, I don't understand how I am supposed to transfer mine and my children accounts to the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 7.000000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
I bought fortnite crew on the wrong account in microscoft shop and I want a refund pls
I accidentally purchased Fortnite Crew on the wrong Microsoft account. I intended to purchase it for a different account and would like to request a refund for the purchase.
Windows for home | Windows 10 | Gaming
10,440 questions
asked
2026-09-05T04:21:17.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 36%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ayden Booth
0
Reputation points
commented
2026-09-13T04:23:10.41+00:00
Ayden Booth
0
Reputation points
5 answers
Excel 2016 Update Windows on 9 Sep 2026
An issue with Excel 2016 occurred after the Windows update on September 9, 2026: copying and pasting failed to produce any result.
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,957 questions
asked
2026-09-09T08:00:29.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 76%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Suradej
10
Reputation points
answered
2026-09-13T04:11:29.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 87%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Brian Dalipsingh
0
Reputation points
2 answers
I need your help
Answer me quickly, I need your urgent help. I'm sending you this message because I'm on my brother's PC and the screen froze, so I restarted it. When I turned it back on, the Bluetooth wasn't working. I watched a video on how to fix it, but it said I had…
Windows for home | Windows 11 | Devices and drivers
24,352 questions
asked
2026-09-13T03:19:47.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 0%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carlos L
0
Reputation points
answered
2026-09-13T04:03:10.9033333+00:00
GsN5034 - IA
76,570
Reputation points
Independent Advisor
2 answers
one drive personal stuck
One drive is stuck on 90 files and 7.9 GB remaining (0)% the task bar cloud has 2 blue arrow circle. all of the files have a red number, most are in the 80-'s, but also many say 7f, which I was told meant my one drive is full, which it should not…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,109 questions
asked
2026-09-12T18:29:36.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 28.999999999999996%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Nancy White
0
Reputation points
edited an answer
2026-09-13T03:57:41.6433333+00:00
GsN5034 - IA
76,570
Reputation points
Independent Advisor
1 answer
I need to access the deceased person's account as the Court Appointed Personal Representative ASAP for completion of the Probate process.
I need to access the deceased person's account as the Court Appointed Personal Representative ASAP for completion of the Probate process. Thank you for your support. [Moderator Note: Personal Info Removed]
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,571 questions
asked
2026-09-12T23:14:31.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 37%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Satoko Ehlen
0
Reputation points
answered
2026-09-13T03:55:31.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
12,710
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to get push notifications, no apps showing in notification window
I deleted a registry key to remove duplicate notifications and now no app (including built-in ones) shows toasts or appears in Settings > Notifications, and I've already tried reinstalling Phone Link, resetting the notification database, checking…
Windows for home | Windows 11 | Settings
10,062 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 81%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
Can't claim microsoft office 2024
I bought my laptop which comes with Office Home 2024 but when I go to claim it, it pops up as product unavailable. How can I claim?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,453 questions
asked
2026-09-09T21:59:02.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 79%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBZ%3C/text%3E%3C/svg%3E)
Bianca Zhang
0
Reputation points
edited a comment
2026-09-13T03:49:43.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
10,495
Reputation points Microsoft External Staff
Moderator
2 answers
remove blocked sender in outlook 2021
blocked email from a bank by mistake. How to remove the blocked sender
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,650 questions
asked
2026-09-13T00:37:21.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 32%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Marsha Hill
0
Reputation points
edited an answer
2026-09-13T03:41:15.9033333+00:00
GsN5034 - IA
76,570
Reputation points
Independent Advisor
4 answers
I cannot connect to a multipurpose printer to my Surface Pro on ARM64
I purchased a new MS Surface Pro with Snapdragon Elite processor. After connecting to my Brother Multipurpose printer / scanner I am able to use the printer but not the scanner. I have found no information of a remedy, Nor can I find a printer…
Surface | Surface Pro | Performance and maintenance
2,363 questions
asked
2025-07-08T01:01:46.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 53%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWJ%3C/text%3E%3C/svg%3E)
William Johnson
0
Reputation points
answered
2026-09-13T03:39:07.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 12%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
escape75
0
Reputation points
1 answer
Copilot mistakes in Excel formulas
I don't understand why Copilot is not able to create a template of a set of basic financial statements in Excel without obvious mistakes in the formulas.
Microsoft Copilot | Other
2,119 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 21%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
3 answers
Canon printers w/support for ARM64, like Surface Pro 12"
Question in title. Kinda like Canon printers, used for years but need to upgrade to a device that has native ARM64 drivers now that I own a Surface Pro 12". I know there are lots of other printers out there that may or may not yet support ARM64.…
Windows for home | Windows 11 | Devices and drivers
24,352 questions
asked
2026-03-07T16:33:57.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 91%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Gudewicz
25
Reputation points
answered
2026-09-13T03:37:35.4166667+00:00
escape75
0
Reputation points
1 answer
Microsoft Software update wiped out my PC
Microsoft Software update wiped out my PC, my memory's wiped out. I own a Lenovo, and it's only 2 year plus old. My Lenovo technician says the crash is caused by Microsoft software update.
Windows for home | Windows 10 | Performance and system failures
42,838 questions
asked
2026-09-13T02:08:21.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 88%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Vincent Khoo
0
Reputation points
answered
2026-09-13T03:35:07.5166667+00:00
GsN5034 - IA
76,570
Reputation points
Independent Advisor
3 answers
Outlook for web (browser) cannot save changes to my Safe Senders list
This has recently cropped up. I have my emails set up to go to junk if the sender is not in my contact list or safe senders list. This has worked for years. Recently though, I am unable to save changes to my safe senders list. When I try to do it…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,718 questions
asked
2026-09-03T18:47:06.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 12%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tom Mink
5
Reputation points
answered
2026-09-13T03:33:48.14+00:00
Hornblower409
14,900
Reputation points
2 answers
Nothing works
Cannot open any documents that use Adobe programs, Word, AutoCad or anything that goes to OneDrive, which is everything. These are legal documents, I've spent hours on the phone with Adobe, and with my tech and they both point to OneDrive Can't even…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,092 questions
asked
2026-09-13T03:21:40.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 14.000000000000002%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
Barbara Feldman Interiors
0
Reputation points
commented
2026-09-13T03:23:38.12+00:00
Barbara Feldman Interiors
0
Reputation points
2 answers
Can't Login to Microsoft Account by Phone or Form
Hi! I cannot get into my microsoft account. I literally only made this account: ******@outlook.com to set up my xbox. I cannot remember the password and the phone number has changed since then. So, when I go to reset the password, it wants to send a code…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,718 questions
asked
2026-09-11T18:17:11.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 57.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Remington Layne
0
Reputation points
answered
2026-09-13T03:23:31.3366667+00:00
Hornblower409
14,900
Reputation points
1 answer
Unable to access my email
I don't seem to be able to get into my email account. I am prompted to a password but the email password doesn't work. I have then tried to use the forgotten password procedure - this just takes me to another screen - I seem to need the password for…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,718 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 55.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
2 answers
spam emails
what does outlook do with reported spam emails? Is the account eliminated due to spam? How does outlook treat unwanted emails?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,571 questions
asked
2026-09-13T03:07:58.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 14.000000000000002%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
David Turnbull
0
Reputation points
answered
2026-09-13T03:14:39.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
107.3K
Reputation points MVP
Volunteer Moderator
1 answer
My windows start key is not working from 4-5 days
My complaint is 71085xxxxx, someone from your technician doing work for more than 2 hrs., he told me that after doing the whole procedure your problem is solve, but till now the problem is not solved. Do something as soon as possible
Windows for home | Windows 11 | Performance and system failures
32,406 questions
asked
2026-09-12T14:07:51.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 14.000000000000002%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Md Sarfaraj Nawaj
0
Reputation points
edited the question
2026-09-13T03:14:34.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
18,925
Reputation points Microsoft External Staff
Moderator
1 answer
New Outlook app automatically expands every email in a conversation thread in the message list when selected
I am using the new Outlook app, not classic Outlook. Before resetting Outlook, I was able to click a conversation thread once and have the full conversation appear in the reading pane. From there, I could reply, reply all, or forward individual emails…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,388 questions
asked
2026-06-03T14:08:01.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 27%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Partridge, William (PCNA-MC2)
0
Reputation points
commented
2026-09-13T03:14:24.6833333+00:00
Hornblower409
14,900
Reputation points