Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,420 questions
1 answer
CANT ADD ACCOUNT TO AUTHENTICATOR
Hi, I'm trying to add my account to authenticator ap. It's a personal account. When I try it asks me to use said ap. I click dont have access. Then either the phone number option or email leads me to reset my password, the login where it agian asks me…
Microsoft Security | Microsoft Authenticator
asked
2026-09-12T00:32:42.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 11%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jesse Z
0
Reputation points
answered
2026-09-12T16:54:34.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
Abhishek U
170
Reputation points
3 answers
Windows 11 is lagging: I tried all the fixes and nothing worked
Hello: During the week of August 31, my Windows 11 started lagging. It took a long time to open folders, and when right clicking on files it took a very long time for the pull down menus to come up. Everything lagged so badly that I could not efficiently…
Windows for home | Windows 11 | Performance and system failures
32,403 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 95%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
2 answers
Help transfer Office 2016 to new computer.
I need help transferring my license of Office 2016 to new computer as older computer got destroyed. Need ASAP as working.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,446 questions
asked
2026-09-12T16:02:40.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 66%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thomas Schweers
0
Reputation points
edited an answer
2026-09-12T16:51:48.6466667+00:00
Stefan Blom
351.5K
Reputation points MVP
Volunteer Moderator
1 answer
How do I transfer my Microsoft office 2019 to a new computer
I can’t find my passkey (from Amazon) to reinstall the program on a new computer after I uninstall it from my old computer
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,446 questions
asked
2026-09-12T16:20:09.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 52%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECI%3C/text%3E%3C/svg%3E)
Chris Ingersoll
0
Reputation points
answered
2026-09-12T16:49:06.54+00:00
Stefan Blom
351.5K
Reputation points MVP
Volunteer Moderator
2 answers
Windows 11 Pro product key after purchasing on microsoft.com
I purchased a Windows 11 Pro license from the official Microsoft website (https://www.microsoft.com/) and received an email confirming the purchase and containing the product key. My question is: can I find this product key somewhere else, or is it…
Windows for home | Windows 11 | Accessibility
1,590 questions
asked
2026-09-12T16:10:24.8766667+00:00
IhnatiiM-5451
0
Reputation points
answered
2026-09-12T16:45:16.8966667+00:00
EmilyS726
266.1K
Reputation points
Independent Advisor
1 answer
OneDrive on Samsung backing up all my photos for a second time. I have never used Samsung Gallery Sync
Why are the photos on my phone backing up to OneDrive FOR A SECOND TIME? I have used OneDrive Backup successfully for the 14 months I have had my phone. I have never used Samsung Gallery Sync. I noticed that the 14 photos I've added the past 3-days…
Microsoft 365 and Office | OneDrive | Other | Android
Microsoft 365 and Office | OneDrive | Other | Android
A Microsoft file hosting and synchronization service.
231 questions
asked
2026-09-10T16:40:59.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 8%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
ROBERT DRING
0
Reputation points
commented
2026-09-12T16:42:13.5466667+00:00
ROBERT DRING
0
Reputation points
2 answers
FGP vs GPO
I was tasked with changing current default password policy and having admin/service accounts have a different password policy than the default one. I was told FGPP is the way to go with this. But am being told that it can be done with another GPO…
Windows for business | Windows Server | Directory services | Deploy group policy objects
asked
2026-09-11T17:34:18.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 87%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Alec Alderson
0
Reputation points
commented
2026-09-12T16:41:40.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Chen Tran
12,860
Reputation points
Independent Advisor
1 answer
Says I need to install Minecraft even though I redeemed a code that went through?
2 weeks ago I bought an Xbox GamePass subscription and got Minecraft using that. Later, I bought and redeemed a digital code and it worked. Today my Gamepass subscription expired and it says I need to buy Minecraft even though I redeemed a code. Here is…
Windows for home | Windows 11 | Gaming
5,328 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 57.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
2 answers
How do i get Microsoft 365 on my android phone
How do I instyall Microsoft 365 on to my Samsung s25 android phone
Microsoft 365 and Office | Install, redeem, activate | For home | Android
Microsoft 365 and Office | Install, redeem, activate | For home | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
147 questions
asked
2026-09-12T15:56:30.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 75%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alex Choma
0
Reputation points
answered
2026-09-12T16:34:04.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
84,725
Reputation points
Independent Advisor
1 answer
Outlook Web- Messages Missing
I have used my Hotmail account for many years (20+) without any issues. However, recently I have noticed that I am no longer receiving certain emails that I should be receiving. For example, I am currently not receiving important emails from companies…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,713 questions
asked
2026-09-10T11:16:58.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 12%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark Suzanski
5
Reputation points
commented
2026-09-12T16:29:53.9033333+00:00
Mark Suzanski
5
Reputation points
1 answer
Not getting emails from various businesses that should not be blocked
I am not getting emails from businesses like rental car companies and various legitimate bills. I do get plenty of spam and other emails, but I randomly don't get ones I need. They are not in junk, my email box is not full, I don't have rules that would…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,713 questions
asked
2026-07-06T02:07:10.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 79%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
John Hiatt
0
Reputation points
answered
2026-09-12T16:27:51.9833333+00:00
Mark Suzanski
5
Reputation points
4 answers
Consistent BSOD VIDEO_MEMORY_MANAGEMENT_INTERNAL when laptop is plugged in.
As stated, my laptop has a BSOD consistently within ~10 minutes of use as long as it is actively plugged into the charger provided with the laptop. The error is always VIDEO_MEMORY_MANAGEMENT_INTERNAL with a number code next to it that I can't read as it…
Windows for home | Windows 11 | Performance and system failures
32,403 questions
asked
2026-09-10T20:38:39.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 13%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Luke Brackett
0
Reputation points
answered
2026-09-12T16:26:39.9333333+00:00
Abhishek U
170
Reputation points
1 answer
Quickbooks will not load after recent updates on 9/8/26 and 9/10/26.
Quickbooks desktop will not load after updates on 9/8/26 and 9//10/26. Blue circle just keeps spinning.
Windows for home | Windows 11 | Apps
2,363 questions
asked
2026-09-10T18:33:51.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 36%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Carla Coonradt
0
Reputation points
commented
2026-09-12T16:25:02.3933333+00:00
Carla Coonradt
0
Reputation points
4 answers
Excel 2016 – Paste Function and Formatting Issue
I am using a licensed Microsoft Office 2016 installation on my system. While working in Excel, the Paste function suddenly stopped working. I checked the latest Windows updates and temporarily uninstalled the recently installed updates. After the…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,955 questions
asked
2026-09-09T13:35:37.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 87%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
sagar mitkar
5
Reputation points
answered
2026-09-12T16:23:19.3266667+00:00
EmilyS_726
28,560
Reputation points
Volunteer Moderator
1 answer
im not receiving emails
My Hotmail account was hacked recently and since then I am not receiving emails from certain companies (E.ON, Shein, etc.). I have checked rules, sweep, forwarding, blocked senders, filters, storage, and recoverable items — everything is clear. I can…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,713 questions
asked
2026-09-08T12:58:59.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 13%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tracy Parkes
0
Reputation points
commented
2026-09-12T16:22:08.79+00:00
Mark Suzanski
5
Reputation points
2 answers
One of the answers was accepted by the question author.
Safe Sender being blocked by Outlook
Group emails from a safe sender are suddenly being blocked. The sender's group is not listed in my "blocked senders" or "blocked domains" yet the emails still aren't being received in Classic or New Outlook.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,650 questions
asked
2026-09-11T11:58:00.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 22%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kathryn Coy
25
Reputation points
accepted
2026-09-12T16:21:53.55+00:00
Kathryn Coy
25
Reputation points
5 answers
excel past option not working after updating windows
After updating Windows on 9th September 2026, the paste function in Excel 2019 Standard is not working. The issue has occurred for three users, and all are experiencing the same problem. Kindly assist.
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,955 questions
asked
2026-09-10T07:05:49.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 21%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Vibilu Balan
0
Reputation points
answered
2026-09-12T16:14:07.7666667+00:00
EmilyS_726
28,560
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Ctrl+C and Ctrl+V Not Working in Excel After Updating to 2016 Version 25H2 (OS Build 26200.9445)
As subject and i've tried all different ways i can find online but none of them works! this problem started from 9th Sep 2026. Please help solve and don't provide those public official solutions again cuz if they work then i wont be here. It is really…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,875 questions
asked
2026-09-12T01:50:34.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 73%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX9%3C/text%3E%3C/svg%3E)
XYA-9477
40
Reputation points
edited a comment
2026-09-12T16:11:57.4166667+00:00
EmilyS_726
28,560
Reputation points
Volunteer Moderator
2 answers
Excel 2019 Standard and Excel 2021 standard
After fresh install of Windows 11 and MS Office 2019 standard/MS Office 2021 standard Excel isn't working properly. I tried to copy text from one cell to another using shortcut Ctrl+C and Ctrl+V and it's not working, but if I try cut and paste with…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,955 questions
asked
2026-09-10T10:47:26.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFL%3C/text%3E%3C/svg%3E)
Filip Laco
0
Reputation points
answered
2026-09-12T16:11:01.7566667+00:00
EmilyS_726
28,560
Reputation points
Volunteer Moderator
2 answers
Microsoft Excel Copy and Paste functionality Issue
I'm experiencing an issue with Microsoft Excel after installing the latest Patch Tuesday update. After installing the update, the Copy and Paste functionality within an Excel worksheet is not working as expected. However, copying text/content from an…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,955 questions
asked
2026-09-11T08:25:40.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 83%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mukesh Pandey
0
Reputation points
answered
2026-09-12T16:09:24.49+00:00
EmilyS_726
28,560
Reputation points
Volunteer Moderator