Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,141 questions
1 answer
How to payment by Shinhan bank company card
My boss tried to pay for Office 365 with the company's Shinhan Bank card, but the payment was rejected.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked
2026-09-11T07:26:19.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 51%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
hieu nguyen trung
0
Reputation points
commented
2026-09-12T10:43:39.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 94%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Julie Huynh
3,165
Reputation points
Independent Advisor
5 answers
On 1 pc Word shuts down the print spooler every time its opened
I have office 365 installed on a desktop & 2 laptops. On the desktop every time I open word it shuts down the print spooler in windows services. If I try to print it says 'no printers installed'. I've tried dozens of things using co pilot, but…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,712 questions
asked
2026-09-03T17:42:54.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 75%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Cliff Krajewski
15
Reputation points
commented
2026-09-12T10:41:28.58+00:00
Cliff Krajewski
15
Reputation points
2 answers
Un recognized charge on credit card
Need to understand what I am charged $26.08 on the credit card, #G**[Moderator note: Personally Identifiable Information removed]**
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,939 questions
asked
2026-09-01T14:53:43.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 35%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Benjamin Gilad
0
Reputation points
commented
2026-09-12T10:40:16.9933333+00:00
Julie Huynh
3,165
Reputation points
Independent Advisor
1 answer
what is that issue and how to solve this
What is the issue? How to solve this
Windows for home | Windows 11 | Performance and system failures
32,399 questions
asked
2026-09-12T10:34:10.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 11%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tharidi Perera
0
Reputation points
edited an answer
2026-09-12T10:35:53.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,385
Reputation points
Volunteer Moderator
2 answers
Cannot send emails in classic outlook
I cannot send any emails from classic outlook. I can receive perfectly well just not send. I tried repairing the account but, in the outgoing mail section I received the message: "We couldn't log on to the outgoing (SMTP) server. Please check your…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,647 questions
asked
2026-09-12T09:29:49.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 96%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
David Kent
60
Reputation points
answered
2026-09-12T10:34:21.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
178.9K
Reputation points
Independent Advisor
1 answer
criei uma conta para comprar minecraft nela para jogar com meu amigo porem depois de um tempo quando voltamos para ela invadiram a conta e mudaram tudo dela ate o email e nenhuma das opçoes de recuperação funciona mais
criei a conta da microsoft pra emprestar pro meu amigo jogar mine comigo dia 16/07 desse ano porem quando tentamos entrar hoje denovo a conta estava contando como nao existente fui olhar meu outlook porque ela tava logada nele e a conta tava pedindo para…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,548 questions
asked
2026-09-11T19:31:22.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 79%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Niraldo Sebastião
0
Reputation points
edited the question
2026-09-12T10:33:20.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,185
Reputation points Microsoft External Staff
Moderator
2 answers
My email account and password changed
My email account as been hacked and password changed so i cannot access the account. There are important saved emails i cannot access and i am worried now about be scammed. I have created a new email account and changed my bank account etc. Could someone…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,702 questions
asked
2026-09-12T09:43:22.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 39%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jason Bovey
0
Reputation points
answered
2026-09-12T10:25:04.9933333+00:00
GsN5034 - IA
76,570
Reputation points
Independent Advisor
0 answers
10DLC Brand/Campaign registration - subscription not eligible despite Microsoft Customer Agreement + US billing
I'm trying to complete 10DLC Brand and Campaign registration for a Local US number through Regulatory Documents, using the correct flow (Country: United States, Phone number type: Local, Application type: Brand). The portal returns 'Your subscription is…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,794 questions
asked
2026-09-03T20:50:13.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 80%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nicholas Bieghler
0
Reputation points
commented
2026-09-12T10:23:13.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 47%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Santhi Siruvuri
0
Reputation points Microsoft External Staff
Moderator
3 answers
images in incoming emails are not opening
images in incoming emails are not opening. Where is the Trust Centre in the latest Windows 11 update?
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,998 questions
asked
2026-09-09T05:42:18.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 6%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Brian Gunning
0
Reputation points
answered
2026-09-12T10:19:09.42+00:00
Vikki-T
10,185
Reputation points Microsoft External Staff
Moderator
1 answer
Outlook at Copilot
I have a Microsoft 365 Personal subscription on one personal Microsoft account. @rogers.com and @outlook.com are aliases of the same Microsoft account. In Outlook for Mac, Copilot works correctly when composing from the native outlook.com mailbox, but…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,646 questions
asked
2026-09-11T14:19:02.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 77%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Duane Green
0
Reputation points
answered
2026-09-12T10:17:29.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
21,545
Reputation points Microsoft External Staff
Moderator
3 answers
Unable to add payment method
Have tried to add a payment method to renew my Microsoft 365 subscription. tried multiple cards from different banks aNY IDEAS?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,077 questions
asked
2026-09-12T07:00:07.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Margaret Goodrem
0
Reputation points
answered
2026-09-12T10:17:17.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,545
Reputation points
Independent Advisor
2 answers
My laptop restart manager start new sesstion when i open some program and my laptop got slow.
My laptop will slow after I open some program and the log show that the restart manager start new sesstion and after that despite I closed that program or not my laptop will slow untill I restart it. Then, if I don't restart for a while my laptop will…
Windows for home | Windows 11 | Display and graphics
5,309 questions
asked
2026-09-04T06:16:06.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 40%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Phongsakorn Sathianwiriyakhun
0
Reputation points
commented
2026-09-12T10:15:08.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
21,485
Reputation points Microsoft External Staff
Moderator
2 answers
WinSxs corrupt
The WinSxS component store has deeper corruption The servicing stack is damaged DISM can’t access the repair source it needs A pending update is blocking repairs what is the step by step fix plz
Windows for home | Other | Performance and system failures
2,852 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 55.00000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
1 answer
choosing another user
when computer is opened not all users show. omly the last one used. also when i click the start button and click on the user picture the other users do not appear.
Windows for home | Windows 11 | Accounts, profiles, and login
10,028 questions
asked
2026-09-11T00:14:53.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 86%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
aryeh steinberg
0
Reputation points
commented
2026-09-12T10:13:33.2633333+00:00
Carl-L
21,485
Reputation points Microsoft External Staff
Moderator
4 answers
I am trying to locate my product key
I have gone in to my account but cannot find the product key where can i recover it, I purchased windows 365 last year on line from microsoft
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,081 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 93%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
Log in loop of resetting password
Hi guys I’m about to pull my hair out trying to speak to someone instead of being redirected to help articles that do not solve my problem! I have successfully reset the password on an old account but am now stuck in this cycle of “we need to secure your…
Windows for home | Windows 11 | Accounts, profiles, and login
10,028 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
AIK enrollment fails with 0x80070490 on Microsoft Pluton (EK issuer name mismatch) - blocks Call of Duty secure attestation, latest OEM BIOS does not help
My Microsoft Azure Attestation (MAA) check fails, which blocks Call of Duty (RICOCHET) secure attestation. My TPM is locally healthy and fully provisioned, and my OEM firmware is already the newest available for my model. The failure reproduces through…
Windows for home | Windows 11 | Security and privacy
8,674 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 38%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
restore three from OLD files accidentally deleted: 8/8/23 and 9/8/23 and 4/24/23?
restore three from OLD files accidentally deleted: 8/8/23 and 9/8/23 and 4/24/23?
Windows for home | Previous Windows versions | Files, folders, and storage
asked
2026-09-10T20:18:26.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 12%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
steven hungerford
0
Reputation points
commented
2026-09-12T10:07:22.85+00:00
Carl-L
21,485
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
How to connect an Neo4j database to azure app service/container apps without marketplace offers?
I would like to deploy an neo4j database to my web app on azure app services or container apps (Considering which one I can use and better used for a graph RAG and LLM integrated application). I notice that it is possible to directly link it to my app…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,040 questions
asked
2026-09-08T01:45:07.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 13%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEI%3C/text%3E%3C/svg%3E)
ENG Info
20
Reputation points
commented
2026-09-12T10:06:32.5233333+00:00
Santhi Siruvuri
0
Reputation points Microsoft External Staff
Moderator
2 answers
Azure Managed Redis resource stuck in Deleting state for more than 24 hours
Hi Microsoft Team, We have an Azure Managed Redis resource that has been stuck in the Deleting state for more than 24 hours. Resource details: Resource name: eta-dev-api-core-redis Resource group: rg-thresholds-dev Region: West US Service: Azure…
Azure Cache for Redis
Azure Cache for Redis
An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.
418 questions
asked
2026-09-08T07:31:51.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 82%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Tejal
0
Reputation points
answered
2026-09-12T10:06:10.8666667+00:00
Vinodh247-1375
44,636
Reputation points
Volunteer Moderator