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How to reload Microsoft 365 because of errors in Word and Excel

I am having problems with both Word and Excel and want to reload both applications. I am using Windows 11.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-15T00:32:57.8133333+00:00
Mark B 0 Reputation points
commented 2026-09-21T09:13:53.1366667+00:00
Kai-H 27,480 Reputation points Microsoft External Staff Moderator
1 answer

How to fix Onedrive login on Lenovo PC

I can not login and synchronize One drive on my PC. Every time when I try to log in it gives Message "Login Cancelled" I tried to Unlink my PC and Add account, but it is not working. One drive is working perfectly on my Phone with same login…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-09-14T19:06:59.15+00:00
UNNATII NAIK 0 Reputation points
commented 2026-09-21T09:13:23.27+00:00
Kai-H 27,480 Reputation points Microsoft External Staff Moderator
1 answer

Help opening apps

I installed Microsoft Office 365 on my computer and it will not let me open any of the apps. It asks me to sign in and when I do it says that the products we found in your account cannot be used to activate Office in shared computer scenarios.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-14T22:06:05.85+00:00
Todd Hillstad 0 Reputation points
commented 2026-09-21T09:13:10.5033333+00:00
Kai-H 27,480 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft word not accesable. Subscription has charged.

Hello, I'm having an issue with Microsoft word. I was charged for my subscription, but words is still not working.

Microsoft 365 and Office | Word | For home | Other
asked 2026-09-15T00:37:05.8733333+00:00
Hubbard,Mi Hee 0 Reputation points
commented 2026-09-21T09:12:53.92+00:00
Kai-H 27,480 Reputation points Microsoft External Staff Moderator
1 answer

serial usb adapter stopped on win11

It works well in my old laptop with win7, the same happened with my laptop with win10. It was working well and one day stopped. I did all, got a new driver, a old one, win11 almost hung me by the neck to use an old driver, blocked the start, etc. The…

Windows for home | Other | Devices and drivers
asked 2026-09-17T03:53:39.7333333+00:00
joe rojas 0 Reputation points
commented 2026-09-21T09:12:14.4766667+00:00
Kai-H 27,480 Reputation points Microsoft External Staff Moderator
1 answer

How to delete old accounts from Teams login

When I log into Teams I am given a list of my accounts. Some of them are obsolete and I want to delete them from the list. How do I do that on my MacBook? Also, the account I want to use most is not on the list so how how do I add it to the list?

Microsoft Teams | Microsoft Teams for business | Teams for Mac
asked 2026-09-18T11:45:27.8666667+00:00
Tim Carswell 0 Reputation points
commented 2026-09-21T09:10:55.47+00:00
Ruby Nguyen 2,800 Reputation points Independent Advisor
2 answers

MS office 2016 standard( copy and paste issue with Shortcut key)

Hi support team, mujhe aap ki help chahiye mere MS office 2016 hai or excel m jab ctrl C and Ctrl V karte hai to nhi ho raha hai, jab ki word file or notepad par or baki sab jagha ho raha hai. sirf excel m problam aa rahai hai. kiyu

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-10T06:13:25.5966667+00:00
Reenkal Sharma 0 Reputation points
commented 2026-09-21T09:09:57.9633333+00:00
Abhishek Kumar 5 Reputation points
2 answers

Reactivation Microsoft 365 Business Standard expired with purchased key code

My Microsoft Office Business Standard license expired 3 days ago. I bought a new product key, but in my Microsoft account the button to reactivate the subscription isn’t active. How can I reactivate my license with the key I bought?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-09-21T07:46:05.72+00:00
MARIO TREVES DE BONFILI 0 Reputation points
edited an answer 2026-09-21T09:07:52.0566667+00:00
Darren Bruce 1,745 Reputation points Independent Advisor
1 answer

Microsoft for Startups – GPT-5.6 Sol quota blocked by regional capacity and Program Support missing

I am enrolled in Microsoft for Startups and have $5,000 in active Azure startup credits. I need Azure OpenAI quota for GPT-5.6 Sol or GPT-5.6 Terra to develop KODA, an AI-driven SaaS platform using autonomous coding agents. My GPT-5.6 Sol Global Standard…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,739 questions
asked 2026-09-21T09:07:32.6266667+00:00
rene hannen 0 Reputation points
answered 2026-09-21T09:07:51.5866667+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Adding the fabric data Agent into fabric Apps

I have a Fabric app hosting a React SPA in the portal, and a Data Agent in the same workspace (afe0f50c-8c5b-45e1-81e5-b2837be40462). What works: a service principal with workspace access calls the Data Agent fine — verified, answers in ~17s. In local…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,540 questions
asked 2026-09-15T06:57:41.56+00:00
Martin Kafka 40 Reputation points
accepted 2026-09-21T09:05:08.85+00:00
Martin Kafka 40 Reputation points
3 answers

How to disable an account's access to D:\?

My personal laptop (Windows 11 25H2) has 2 accounts: Admin and Bot net user Bot shows Bot is in localgroup Users and in no other groups net user Admin shows Admin is in localgroup Administrators, Performance Log Users, and in no other groups I want to…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-08-30T02:17:36.8466667+00:00
ZL F 0 Reputation points
answered 2026-09-21T09:01:59.1666667+00:00
ZL F 0 Reputation points
1 answer

How to fix uncommon download error With inability to upload over 500 megabyte file to Microsoft smartscreen analysis?

We are a software company trying to have people download our product using Microsoft Edge browser from our web server. We released a new version 7.0 of our products but it is getting an uncommon download warning. Microsoft previously scanned the Previous…

Microsoft Edge | Favorites, history, and downloads | Windows 10
asked 2026-09-21T08:42:46.7133333+00:00
SoftwaredevDom 0 Reputation points
commented 2026-09-21T09:01:34.7166667+00:00
SoftwaredevDom 0 Reputation points
2 answers

File History not updating automatically and with great difficulty manually

For the last few days been experiencing an issue with File History. Have talked with various people on Live Chat and various things have been tried: Opening File History and turning it off. Opening the File History configuration folder and renaming…

Windows for home | Windows 11 | Recovery and backup
asked 2026-08-08T21:50:43.3333333+00:00
Heather Burridge 0 Reputation points
answered 2026-09-21T08:55:43.41+00:00
JWH 0 Reputation points
5 answers

KB5002914 - Copy/Paste Disabled

Dear colleagues, since I updated devices with update KB5002914, Excel 2016 is not working properly. Main probem is Copy Paste function is not working. I want to know if there is a solution, or if there is a new patch that solves the mentioned…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-14T09:03:20.62+00:00
Ángel Palacios López 0 Reputation points
recommended 2026-09-21T08:55:01.0266667+00:00
Stefan Blom 353.6K Reputation points MVP Volunteer Moderator
1 answer

I have been hacked and need to get my emails back in english and re-instated

I have been hacked in my emails from a foreign county i can not read my emails. i have been told to pay an amount to have my emails re-instated, i need my emails re-instated and put back in english Moved from Microsoft 365 and Office | Microsoft Family…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-20T16:33:56.7966667+00:00
Sam Phillips 0 Reputation points
edited the question 2026-09-21T08:51:22.7766667+00:00
Chloe-V 13,450 Reputation points Microsoft External Staff Moderator
4 answers

copy and past is not happening in Microsoft excel 2016

after getting update KB5002914 of excel 2016 copy & paste from keyboard & mouse is not happening . Also fill up of numeric & formula is not happening.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-12T05:27:17.7866667+00:00
Amitava Pradhan 0 Reputation points
recommended 2026-09-21T08:51:17.8366667+00:00
Stefan Blom 353.6K Reputation points MVP Volunteer Moderator
1 answer

Lost M365 Admin account MFA (Microsoft Authenticator) Device

Hello All , Actually, I lost the device configured for the M365 admin account using Microsoft Authenticator. We had a single Admin account; please advise on how to regain admin access. We didn't register MFA using SMS and are not able to fix, please…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-21T07:59:59.8533333+00:00
Gopi Shukla 0 Reputation points
answered 2026-09-21T08:50:25.5466667+00:00
Demi Nguyen 2,250 Reputation points Independent Advisor
1 answer

2 day False suspension on XBOX

I recently posted an LFG post on xbox for GTA. It read: “Looking for a modifed Lowrider to buy a copy from someone in LSCM … Got a modified feltzer if you only want to trade”. This is not trading or buying in real life. I was almost immediately…

Windows for home | Other | Gaming
asked 2026-08-17T08:05:57.7+00:00
nunez nunez 0 Reputation points
recommended 2026-09-21T08:42:43.9833333+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

NDIS LWF: is restoring the original NET_BUFFER_LIST chain mandatory when NDIS_RECEIVE_FLAGS_RESOURCES is set?

We maintain an NDIS lightweight filter that inspects an image stream carried over UDP. In FilterReceiveNetBufferLists the filter splits the indicated chain into two lists: the NBLs it consumes itself, and the remaining NBLs, which it passes up…

Windows development | Windows Driver Kit (WDK)
asked 2026-09-21T08:40:17.68+00:00
박승용 (Seungyong Park) 0 Reputation points
answered 2026-09-21T08:40:40.5066667+00:00

AI answer

1 answer

Stolen account

Hello. My account was stolen. They changed email so microsoft’s recovery form and etc does not work. There is a scan of my passport in the cloud. I need help to get my account back to protect myself from identity theft

Windows for home | Windows 11 | Security and privacy
asked 2026-09-21T08:00:29.9433333+00:00
Andrei 0 Reputation points
answered 2026-09-21T08:37:15.6366667+00:00
DaveM121 936.1K Reputation points Independent Advisor