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Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
Asking for my personal account. I tried to add money to my childs minecraft account now I am locked out of account recovery and cannot access support.
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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Can someone please explain how the streak and reward system works? Because i didn't get any points from it despite i passed day 8 and 13. Any help would be appreciated!
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
outlook not opeaning classic desktop verson how to solve this problame can you pease solve my problame
Using classic Outlook for Windows in business environments
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I recently signed in to Microsoft Teams on another laptop, but some of my old chat messages are not showing up. I can see the recent conversations, but when I open some chats, the older messages are missing. I already tried signing out and signing in…
Additional chat-related features and issues within Microsoft Teams for business
My Windows 11 account still appears under Other Users as an administrator, and my user folder still exists, but Microsoft no longer recognises the email linked to it. When I try to recover the account, Microsoft also says it doesn't recognise the email.…
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My Microsoft 365 admin center support is not working. And when I call a support number, it directs me to the admin automated support (that isn't working). I purchased my surface computer for business activities on 8/31/2026. I set up a new…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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My problem is that I have a Microsoft 365 Premium personal subscription (HK$1,580.00/year) in Hong Kong, and so far Copilot has worked well in Office apps on my MacBook. Yet, after I went to Shenzhen for a day and back to Hong Kong, I found that I could…
A family of Microsoft word processing software products for creating web, email, and print documents.
Hello Microsoft, You should fired your outlook product managers, the outlook app logout me, and keep asking me to activate Microsoft 365. It's <profanity removed> annoying me that NOT allow me to login as usual, but force me to accept something…
Using Classic Outlook on Windows for personal email, calendar, and contact management
I am able to get into my outlook account but when I try to sign into to my hotmail emails I get this error message below. It was synched with my gmail account on my phone but it is now asking me to sign in again and when I try to sign it says there is a…
Sending, receiving, and organizing email in Outlook.com
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When trying to map a network drive to connect to my Research Data Server the error message pops up that "The network folder specified is currently mapped using a different user name and password. To connect....first disconnect any existing mappings…
I have a Microsoft 365 Personal subscription that expired on 1 September 2026. My Microsoft account is registered in the United Kingdom. I purchased a new Microsoft 365 Personal one-year product key from Amazon Brazil. When I try to redeem the key at…
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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safe emails go to spam folder even after marking it as "Never Block Sender" "Never Block Sender's Domain".
Sending, receiving, and organizing email in Outlook.com
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In excel file and refer ta FLUX, The issue is in QoQ, Say, if the current month is July (D6 in Flux tab), and its corresponding Quarter is Q3, selected from the drop down Jul is the first month of Q3, hence the flux in ColH in Flux tab should show…
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
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My headphones have a microphone, but it doesn't show up in the input tab in my sound settings. I used it a month or two ago, but now it's not there? I can't find anything that actually works, please let me know! My headphones are the brand Corsair.
Hello, My Power Apps entries only count up to 100. I want the number to keep increasing since I've exceeded 100. I think the number should be correct. Is it logging the number of entries correctly? So why wouldn't the listed number be correct?
Miscellaneous topics that do not fit into specific categories.
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Hi there, Ive purchased the Microsoft 365 Personal. My subscription renewed and it was previously functioning well. Now its not installing and it says that I require 14.0 or later? What does this mean.? Please let me know. Thank you. MarilynSfyndilis
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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I have created an excel worksheet. when i go back into edit the spreadsheet it pops up with an error message. it states repair, help or close. On anyone of those choices it closes the spreadsheet. how do I correct this.
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
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I use Outlook on Mac OS. It did an auto-upgrade 2 days ago, but now I can't access anything, and all my mail is gone. I have tried to "activate" to 365 but get nowhere. "Error - try again". The screen just goes into spin cycle. I can…
Using older versions of Outlook for Mac for personal email and calendar
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An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
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Hello, I am unable to activate Microsoft Office on my desktop Mac. The app keeps asking me to “Get one month free,” even though I already have a paid Microsoft 365 subscription linked to my account ******@hotmail.com. I can sign in and use all Microsoft…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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