1,870,764 questions

Sort by: Updated
1 answer

Windows 11 Education Laptop Still Requires Former Employer's Work/School Account After Factory Reset

I have a Windows laptop that was permanently given to my sister by her former employer. She no longer has access to that organisation. We performed a complete Windows reset, but during Windows setup the device still requires a work or school account. We…

Microsoft Security | Windows Autopilot
asked 2026-08-11T20:41:59.2466667+00:00
Nhlakanipho Trueman Nkambule 0 Reputation points
commented 2026-09-20T09:41:18.9333333+00:00
Suresh Kumar 5 Reputation points
1 answer

Why Can’t Minecraft Java and Bedrock Be Purchased Separately?

Why Can’t Minecraft Java and Bedrock Be Purchased Separately? Why can’t Microsoft let players purchase Minecraft Java Edition and Bedrock Edition separately? While bundling both editions may be convenient for some players, it can be inconvenient for…

Windows for home | Other | Gaming
asked 2026-09-20T08:56:03.6333333+00:00
Pouyan Pakzad 0 Reputation points
answered 2026-09-20T09:36:12.2766667+00:00
DaveM121 935.7K Reputation points Independent Advisor
2 answers

I cannot sign in to my Microsoft 365 account on my new Macbook.

The system will only let me use a QR code or a passkey and both methods do not work. Please help!

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T18:11:54.85+00:00
Katharina Schmidt 0 Reputation points
commented 2026-09-20T09:35:12.88+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer

how do i connect to my organization's activation serve or how do i now which is my organization server?

this was the problem after entering my product key

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-20T08:56:43.3866667+00:00
waste account 0 Reputation points
answered 2026-09-20T09:30:15.4233333+00:00
DaveM121 935.7K Reputation points Independent Advisor
1 answer

Can’t use word on iPad

Can’t get word to allow me to add my iPad. I have read all recommendations and tried. They are not working

Microsoft 365 and Office | Word | For home | iOS
asked 2026-03-04T00:02:52.48+00:00
steven bowsher 0 Reputation points
commented 2026-09-20T09:26:17.1866667+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
2 answers

Reinstalled Windows 11 Pro Activation Failed. No Hardware Changes.

I decided to reinstall Windows 11 Pro on my  computer that has a digital licence activated and linked to my Microsoft account. No hardware was changed when I reinstalled Windows. After the fresh Windows 11 reinstallation from usb, my computer now says it…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-20T06:29:48.2633333+00:00
Tony B 0 Reputation points
commented 2026-09-20T09:24:12.0733333+00:00
DaveM121 935.7K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Can't access certain Microsoft Rewards tasks

I am facing this issue while doing my Microsoft Rewards tasks. Tell me why I am being shown this?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,431 questions
asked 2026-09-19T17:26:14.1433333+00:00
vibhas akula 20 Reputation points
accepted 2026-09-20T09:17:14.8366667+00:00
vibhas akula 20 Reputation points
2 answers One of the answers was accepted by the question author.

Static Web App: API routes return 500 error without invoking functions

Problem description I am experiencing an issue with my Azure Static Web Apps where API routes return an empty HTTP 500 error, and no functions are being invoked. Despite the deployment appearing successful, the API endpoints do not respond as…

Azure Static Web Apps
Azure Static Web Apps

An Azure service that provides streamlined full-stack web app development.

1,505 questions
asked 2026-09-17T16:56:29.5933333+00:00
MLU 40 Reputation points
commented 2026-09-20T09:16:24.6566667+00:00
Fabian Zankl 345 Reputation points
2 answers

Security info being changed by someone else

I have received a text and an email stating my security info being changed by someone else This was not requested by me How do i stop this within the 30 days ?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-20T08:35:57.7566667+00:00
Paul Silverwood 0 Reputation points
answered 2026-09-20T09:16:11.4+00:00
DaveM121 935.7K Reputation points Independent Advisor
1 answer

Is this a fishing mail : brandintegrity@microsoft.com

Hi there Im well aware of fishing mails going around and just want to find out if this is a legitimate email with Microsoft. Is this a fishing mail : brandintegrity@microsoft.com? kind Regards

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-20T08:37:21.69+00:00
Kyle Oberholzer 0 Reputation points
answered 2026-09-20T09:11:57.98+00:00
DaveM121 935.7K Reputation points Independent Advisor
2 answers

Suspicious startup program

I found two suspicious startup programs in my task manager. I cannot look at the properties or file locations when I right-click on them since both options are greyed out. The only thing I can do is search online which hasn't yielded any results.

Windows for home | Windows 11 | Security and privacy
asked 2026-09-20T08:26:07.37+00:00
Mysha Shaikh 0 Reputation points
answered 2026-09-20T09:02:11.1033333+00:00
DaveM121 935.7K Reputation points Independent Advisor
2 answers

After udated to Window 11 Version

After updating to Windows 11, I can no longer use my Zcan+ mouse scanner. Since the manufacturer has gone out of business, there is no updated driver or software available. How can I get it to work on Windows 11, or what are my options?

Windows for home | Windows 11 | Apps
asked 2026-09-20T08:25:11.5133333+00:00
danny cho 0 Reputation points
answered 2026-09-20T09:00:24.8333333+00:00
DaveM121 935.7K Reputation points Independent Advisor
1 answer

GroupMe Impersonation and Fraud Reports Unresolved After Nearly a Year, How Can I Escalate?

Hi, I’ve been dealing with someone using my name and photo on a separate GroupMe account for nearly a year. They own a large university group and have allegedly been using my identity to sell fake tickets. I’ve reported the account numerous times and…

GroupMe | Chat group
GroupMe | Chat group

A customizable group messaging space within the GroupMe app, designed for seamless communication among friends, classmates, teams, or communities.

78 questions
asked 2026-09-20T07:48:00.17+00:00
rich b 0 Reputation points
answered 2026-09-20T08:59:06.1333333+00:00
Onyx Is here 4,935 Reputation points Independent Advisor
1 answer

How to deregistrate the laptop from the Autopilot account of other organisation?

Hi, I´m reseller of used laptops from Spain. One of laptops I sold has a Autopilot login window during of installation of Windows. It is registrated to SAS company. I oficially bought it from the refurbishing company from Poland and I have the invoice…

Microsoft Security | Windows Autopilot
asked 2026-08-25T09:33:14.8766667+00:00
Borovytskyi Oleh 0 Reputation points
answered 2026-09-20T08:56:18.6466667+00:00
Pavel yannara Mirochnitchenko 13,456 Reputation points MVP
3 answers

bing videos

On my Chromebook, the bing videos are just blank white screen and nothing else. please help.

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,558 questions
asked 2026-09-20T06:39:56.49+00:00
Asher 0 Reputation points
answered 2026-09-20T08:55:42.04+00:00
Onyx Is here 4,935 Reputation points Independent Advisor
1 answer

Unable to pay for subscription via UPI

i want to buy microsoft 365 using upi because it is easier and also their is issue with my debit card so help me create a mandate using upi, I tried with UPI payment, but it is not showing in payment option

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-20T07:59:06.09+00:00
Puneet Shetty 0 Reputation points
answered 2026-09-20T08:49:50.8166667+00:00
GsN5034 - IA 77,570 Reputation points Independent Advisor
2 answers

my account says it does not exists how to relogin

my account says it does not exists @buscemied.com Moderator note: personal information removed

Microsoft 365 and Office | Other
asked 2026-09-20T07:16:48.2933333+00:00
zaidii khan 0 Reputation points
edited the question 2026-09-20T08:44:19.53+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer

​Metro Online Gift Card Out of Stock for 8 Months in Pakistan – Update or Daraz Alternative Needed

​​I am writing to bring urgent attention to a persistent issue with the Microsoft Rewards catalog for users in Pakistan. The Metro Online Gift Card has been completely out of stock for the past 7 to 8 months continuously. Leaving a primary regional…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,431 questions
asked 2026-09-07T14:26:22.2533333+00:00
Rehan Amir 0 Reputation points
commented 2026-09-20T08:43:49.83+00:00
Muhammad Faraz Ahmad 0 Reputation points
1 answer

I updated Microsoft Word on a Mac and the colors of track changes reversed

I updated Word on my Mac this morning. I had being editing a document where my changes were blue and the other editor's were red. Now her changes are blue and mine are red. This is confusing. How can I switch it back?

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-18T13:39:50.7966667+00:00
RK6 0 Reputation points
edited a comment 2026-09-20T08:40:42.2366667+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
2 answers

how to access files

I downloaded Minecraft education (windows slp-31-l1ulwped edition) off of the Microsoft store and I can't find the files for Minecraft itself, please help

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-09-20T08:00:37.53+00:00
Mitchell Kalisch rumble 0 Reputation points
answered 2026-09-20T08:36:47.91+00:00
DaveM121 935.7K Reputation points Independent Advisor