Miscellaneous topics that do not fit into specific categories.
Attempted Charges by Microsoft
I am trying to see about attempted charges to my Microsoft account that seem fraudulent. They are being attempted to the card on file and I have had to shut down my credit card because of it. I need someone to actually talk to me about the situation and…
Microsoft 365 and Office | Other
Mail Undeliverable
Whenever i attach a PDF to an email and try sending this to a recipient, I am getting a mail undeliverable error and the email is not going out to the recipient. How do i fix this?
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
I cannot open a password file in Excel on new laptop
I have a file I have always had password protected for myself only. I received a new laptop and now I cannot open the file. How can I access it?
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
MFA error 500121 – locked out of existing Microsoft Entra tenant – need Tenant Recovery
I am locked out of an existing Microsoft Entra work/school account because the registered MFA methods are no longer usable. Password reset through SSPR using the registered alternative email address was successful. The new password is accepted. Sign-in…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Double Billing
hello. I am being double billed. I have an account under ******@gmail.com and possibly one under ******@gmail.com Can we resolve this here ?
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Your Organization has blocked your account
My Iphone logo for Outlook changed to Your Organization has blocked your account. I started this Microsoft 365 subscription well after I retired, and no organization should be attached to this account. I tried online searches to fix myself, but have…
Outlook | Outlook for mobile | Outlook for iOS | For business
Using Outlook for iOS in business environments for email and scheduling
I am unable to renew a certificate "Microsoft Certified: Azure Data Engineer Associate".
Usually, I get email notification from Microsoft to renew a certificate before six months of expiry. This time I did not receive notification and certificate expire is on 11 July 2026. How do I renew certificate "Microsoft Certified: Azure Data…
Community Center | Not monitored
Tag not monitored by Microsoft.
Notify to Teams when someone edit Excel files
I have a specific Excel file that is shared with multiple users through Microsoft Teams, and I would like to receive a notification whenever someone edits the file. My requirement is not to receive the actual change details or the modified content. I…
Microsoft Teams | Microsoft Teams for business | Files | Other
Additional file-related features and issues within Microsoft Teams for business
Visual Studio code autocompletion
A problem that has been frustrating me about Visual Studio for some time. When writing something, say in C++ i write "std::un" and then press space it automatically pastes in for me std::unordered_map. And i hate this setting, i want this to…
Developer technologies | Visual Studio | Other
A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.
subscription cancelled
My subscription has been cancelled although it was paid before its expiration date on 07/24/2026 by Maria Di Stefano I've already sent you the bank receipt to show the payment.
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
had to replace motherboard and now can't activate windows
Purchased Windows 11pro last week from the microsoft online store for a fresh install but motherboard was bad, replaced motherboard but can no longer use that product key to activate. I show the product key in my windows order history, and the computer…
Windows for home | Windows 11 | Install and upgrade
my fingerprint login suddenly stopped working, how do I fix it?
**my fingerprint login suddenly stopped working, how do I fix it? **Moderator note: Link removed.
Windows for home | Windows 11 | Security and privacy
Downgrade to Microsoft 365 Classic
I want to downgrade my Microsoft 365 Personal subscription to the Microsoft 365 Personal Classic plan to remove Copilot, but the option is missing from my dashboard. How do I find this?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How can I change the system font in Windows 11?
How can I change the system font in Windows 11?
Windows for home | Windows 11 | Display and graphics
Old Outlook threads that should probably be locked
In my opinion, these questions are attracting new post from users that would be better served by starting a new question. If you agree, I suggest that they be locked. 1. …
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
Session expired comment
When I attempt to comment on an article in my MSN homepage in the comment section, I receive a "session expired" error message. I have cleared cache' cookies, etc. I checked settings for date and time accuracy. My Edge is up to date. I still…
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
AI Skills Fest Voucher - Unable to Reschedule AZ-104 Exam
Hi Support Team, I am trying to reschedule my upcoming AZ-104: Microsoft Azure Administrator exam from September 19, 2026 to October 17, 2026. Could a Microsoft Agent please private-message me to verify my account and reset the voucher lock so I can move…
Community Center | Not monitored
Tag not monitored by Microsoft.
Accessing outlook accounts set up for my children
I set up outlook accounts for each of my children. They have not used them yet, and I have forgotten the passwords. When I try to re-access the accounts I cannot get access as I do not have another authentication means for the accounts, nor sufficient…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Billing Question
Microsoft Folks, I have a question. I am currently being billed $2.11 per month for a Microsoft service of some kind. Please review my account and explain what service this expenditure is for IN DETAIL. My Username is: ******@gmail.com - please reply…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I am unable to reset IP address and DNS.
Microsoft Edge | Website issues | Windows 10
Troubleshooting website display or functionality issues in Edge on Windows 10