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Expired 2FA and Granular Admin Relationship – Request for Access Assistance

Dear Microsoft, We are currently assisting a customer with an account access issue. Neither our team nor the customer currently has administrative access to the Microsoft tenant. The existing two-factor authentication (2FA) method is connected to an…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-18T13:49:37.5433333+00:00
Matthias Olofsson 0 Reputation points
edited the question 2026-09-18T18:04:07.8166667+00:00
Daniel-Vo 6,450 Reputation points Microsoft External Staff Moderator
1 answer

MFA reset - Global admin locked out

We have a Microsoft 365 business tenant where the admin created the tenant themselves and is now locked out due to MFA. We cannot access the Microsoft 365 admin center to open a ticket. We need help with tenant admin MFA recovery / global admin…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-18T17:45:25.1033333+00:00
Bayne Schulstad 0 Reputation points
answered 2026-09-18T18:02:16.83+00:00
Ryan-N 16,005 Reputation points Microsoft External Staff Moderator
2 answers

Can't install upgrades, Windows 11, Version 25H2(repair version), Error : We couldn't udate the system partition.

I am trying to update my software updates and it keep failing to install Windows 11 version 25H2 (repair version) and it throws an error attached. and its blocking my windows updates. This is a geekom mini PC. its configurations is Device…

Windows for home | Windows 11 | Windows update
asked 2026-09-18T17:19:26.1833333+00:00
Ramchandhar Rapolu 0 Reputation points
answered 2026-09-18T18:02:13.2266667+00:00
Ramesh Srinivasan 88,100 Reputation points Independent Advisor
1 answer

Administrator access

Using Microsoft 365 program. The office manager who looked after the program left. She only had access as the administrator to this program She refused to provide the access information/password when she left not on friendly terms. Required by the office…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-18T17:14:28.84+00:00
Joe 0 Reputation points
edited the question 2026-09-18T18:00:36.73+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
3 answers

Cancel subscription

I want to cancel my Microsoft 365 subscription. Can you send me the steps to do this

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-13T06:43:56.2166667+00:00
Pamela Buckland 5 Reputation points
commented 2026-09-18T17:59:11.08+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
3 answers

Office Standard 2016 Update issue

Dear Concern, We are facing problem excel copy/paste .. Recently 09/09/2026 a new office product standard 2016 update patch happen this problem. Please solve as soon as possible.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-10T04:07:07.3833333+00:00
GMS IT 0 Reputation points
recommended 2026-09-18T17:56:46.62+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
2 answers

How do I restore Word, Excel etc. Getting an error message

Word, Excel etc are giving me an error message and won't run: We're sorry but Excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result. Would you like us to repair now? It will not repair it and…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-18T16:24:30.81+00:00
Maarten Kenter 0 Reputation points
answered 2026-09-18T17:54:25.8133333+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer

I need to access billing receipts

I cannot locate or navigate MS365. I require to download billing from first registering

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-18T17:17:03.7433333+00:00
Michael O'Gorman 0 Reputation points
answered 2026-09-18T17:53:18.6133333+00:00
John Jefferson Doyon 88,610 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

IoT Hub: Devices Taking Too Long to Become Available — Delays in Device State Update

Problem description I am experiencing a delay of approximately 6 to 12 minutes before my devices appear as online in Azure IoT Explorer and in my application that queries the device registry with RegistryManager.CreateQuery(). This delay occurs after…

Azure IoT Hub
Azure IoT Hub

An Azure service that enables bidirectional communication between internet of things (IoT) devices and applications.

1,345 questions
asked 2026-09-18T10:56:10.6133333+00:00
Stargazer 40 Reputation points
answered 2026-09-18T17:52:09.7266667+00:00
SRILAKSHMI C 19,735 Reputation points Microsoft External Staff Moderator
0 answers

Azure Monitor Metrics Batch API – top Parameter Behavior and Complete Time Series Retrieval

We are using the Azure Monitor Metrics Batch API (metrics:getBatch, API version 2023-10-01) to retrieve metric time-series data across multiple resource IDs and dimensions. According to the API documentation, the top parameter specifies the maximum…

Azure Monitor
Azure Monitor

An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.

4,016 questions
asked 2026-09-16T10:50:07.8666667+00:00
Ninave, Durgesh (Contractor) 40 Reputation points
commented 2026-09-18T17:52:06.28+00:00
Lakshma Reddy Vattijonnala 1,660 Reputation points Microsoft External Staff Moderator
2 answers

I have an iMac 2017 running OS Ventura 13.7.8 and now my Home & Office 2021 will not reactivate as it tells me that I need to be on OS 14

I have an iMac 2017 running OS Ventura 13.7.8 and now my Home & Office 2021 will not reactivate as it tells me that I need to be on OS 14 How do I get a version that will run on my computer?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-18T17:14:13.3633333+00:00
Brian Springle 0 Reputation points
answered 2026-09-18T17:48:08.7033333+00:00
EmilyS726 269K Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

how to fix the display settings on my browsers

when i open a browser my tabs always appear really big, I changed the display settings to recommended and turned the touch screen mode off and also changed the page zoom setting to %100 none of them worked and they become even bigger. I made a new user…

Windows for home | Windows 11 | Display and graphics
asked 2026-09-09T16:24:13.89+00:00
susam 20 Reputation points
edited a comment 2026-09-18T17:45:50.2833333+00:00
susam 20 Reputation points
2 answers

Deleted File

I have been noticing that my Macbook Pro doesn't work well with OneDrive as I have had files deled that I didn't want deleted. One was deleted on May 19, 2026 and I have been trying to get it recovered. The custom date on the recovering page doesn't go…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-09-18T17:27:46.5233333+00:00
Christina Spoon 0 Reputation points
answered 2026-09-18T17:45:07.94+00:00
Chris-D 1,595 Reputation points Independent Advisor
2 answers

bottom half of taskbar not visible

My taskbar only shows the top half so i can't see the icons clearly.

Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
asked 2026-09-18T17:05:02.46+00:00
Claire Pond 0 Reputation points
answered 2026-09-18T17:40:26.52+00:00
EmilyS726 269K Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Set monitor option for when to turn off display

The monitor used to turn off after 15 minutes or so. Now it never turns off. How can I reset that? Thanks for your help. NOTE User "Ivan" had responded to my previous question of this. Something I did wrong caused his answer and my responses to…

Windows for home | Windows 11 | Display and graphics
asked 2026-09-13T23:04:06.08+00:00
Phillip Richcreek 1,100 Reputation points
accepted 2026-09-18T17:39:10.6066667+00:00
Phillip Richcreek 1,100 Reputation points
3 answers

game problems

game worked previas versions of windows doesn't with 10

Windows for home | Windows 10 | Performance and system failures
asked 2026-05-30T20:33:00.2833333+00:00
Larry Jackson 0 Reputation points
edited an answer 2026-09-18T17:34:47.2433333+00:00
Bulldog 4,650 Reputation points
1 answer

Unable to deploy gpt-image-2 on Azure AI Foundry — error 715-123420, suspected RTFP block — requesting moderator help to create collaboration ticket

I was studying for a certification using Microsoft Learn Platform, In the exercises it has me create azure projects and then delete them. I am down to the last module and it asked to deploy gpt-image-2 model to the project I just created. When doing that…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,040 questions
asked 2026-07-16T21:17:15.6866667+00:00
Randall Cabezas 0 Reputation points
commented 2026-09-18T17:30:27.6766667+00:00
Randall Cabezas 0 Reputation points
1 answer

How to fix Booking Page timing issue on calendar?

I need to change my booking page. I set my work hours 10am to 4:30pm However the booking page continues to show 8:00am onwards - how can I change this?

Microsoft 365 and Office | Other
asked 2026-09-18T16:35:40.17+00:00
Rohit Mehta 0 Reputation points
edited the question 2026-09-18T17:27:04.9166667+00:00
Gérard Oomens 132K Reputation points Volunteer Moderator
2 answers

No me salen mis puntos de rewards en mi dinero

canjee mis puntos y no se ven reflejados en mi cuenta de microsoft y tiene 2 meses que lo hice

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,418 questions
asked 2026-09-18T16:47:35.51+00:00
EBM ! 0 Reputation points
edited an answer 2026-09-18T17:26:56.56+00:00
Lester Bernard Reyes 85,420 Reputation points Independent Advisor
3 answers

How to cancel subscription

I have Microsoft and would like to cancel my subscription

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-18T16:39:12.7633333+00:00
Heidi Karl 0 Reputation points
answered 2026-09-18T17:26:16.0866667+00:00
Diana Mariz 10,925 Reputation points Independent Advisor