How to cancel subscription

Heidi Karl 0 Reputation points
2026-09-18T16:39:12.7633333+00:00

I have Microsoft and would like to cancel my subscription

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. Diana Mariz 10,925 Reputation points Independent Advisor
    2026-09-18T17:26:16.0866667+00:00

    Hi Heidi,

    You may refer to this link on how to proceed with cancelling the subscription: https://support.microsoft.com/en-us/accounts-billing/subscriptions/cancel-your-microsoft-subscription#summary

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  2. ApexNáV 370 Reputation points
    2026-09-18T16:46:21.67+00:00

    Checka nd follow the the answer by Katerina-N in this post- https://learn.microsoft.com/en-us/answers/questions/5849541/how-to-cancel-subscription

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  3. AI answer

    2026-09-18T16:39:26.68+00:00

    To cancel a Microsoft subscription:

    1. Go to Subscriptions and sign in with the same Microsoft account that was used to buy the subscription.
    2. Find the subscription and select Manage.
    3. Select Cancel or Upgrade or Cancel.
    4. Follow the prompts to complete the cancellation.

    Important details:

    • If Turn on recurring billing appears instead of Manage or Cancel, the subscription is already set to expire on the date shown, and no further charges will occur.
    • If the subscription was purchased through Google Play, the Apple App Store, or a third-party retailer such as Amazon or Best Buy, cancellation must be done through that provider.
    • If there is an overdue balance, cancellation is blocked until the amount owed is paid.
    • Refund eligibility, if any, is determined during the cancellation flow.

    If the cancel option is missing, verify that the signed-in account is the same personal Microsoft account used for the purchase.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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