1,868,633 questions

Sort by: Updated
1 answer

How do I get a refund on a subscription Microsoft took through my paypal?

Hello, I am writing to request a full refund of £104.99, which was recently taken for my Microsoft subscription. I have had an automatically renewing annual subscription since 2017, but I have not used your services for more than three years. I also…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-18T10:30:18.95+00:00
Julie Flook 0 Reputation points
answered 2026-09-18T11:04:44.9566667+00:00
DaveM121 933.9K Reputation points Independent Advisor
1 answer

PDUs for the PMI Institute

I'd like to report PDUs for the trainings performed but I cannot find them among the certificates

Community Center | Not monitored
asked 2026-09-18T10:12:06.16+00:00
Gallego, Rebeca 0 Reputation points
answered 2026-09-18T11:01:50.6966667+00:00
Gérard Oomens 131.9K Reputation points Volunteer Moderator
1 answer

Unable to Create Azure Subscription - NoAzurePlanFound Preventing Microsoft 365 E5 Developer Sandbox Provisioning

Hello Azure Support, I am attempting to provision a Microsoft 365 E5 Developer Sandbox associated with my Visual Studio Professional subscription. During the Microsoft 365 Developer Program setup, I was required to create a billing account for one-time…

Microsoft 365 and Office | Development | Other
asked 2026-09-18T10:01:12.26+00:00
Chris Ian 0 Reputation points
edited an answer 2026-09-18T10:55:10.8633333+00:00
Kristen Tran 1,870 Reputation points Independent Advisor
1 answer

Azure Managed Identity Credential with Access Connector Id <Resource_ID>for Account Id:<AccoutnID>could not be found

I have created a databricks workspace, deployed a storage account. I have created a access connector and provide Storage Blob Data Contributor. While I try to create a credential in Azure Databricks, I get below error: Azure Managed Identity Credential…

Azure Databricks
Azure Databricks

An Apache Spark-based analytics platform optimized for Azure.

3,026 questions
asked 2026-03-22T23:51:10.3733333+00:00
Bhanu S 10 Reputation points
commented 2026-09-18T10:54:22.6933333+00:00
Stephen Cusack 0 Reputation points
2 answers

Error message:

word has run into error, it cannot run correctly. it needs to shut down nd then it closes

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-18T10:18:19.4466667+00:00
Fredrick Onyeka 0 Reputation points
answered 2026-09-18T10:51:12.7533333+00:00
Estrella721 46,120 Reputation points Independent Advisor
1 answer

OUTLOOK EMAIL

PUT OUTLOOK BACK THE WAY IT WAS ON MY LAPTOP I CANNOT USE THIS NEW VERSION AT ALL I CANNOT ACCESS MY EMAILS PLEASE HELP ME

Outlook | Windows | Classic Outlook for Windows | For business
asked 2023-01-02T05:48:33.093+00:00
Stepaul humphries 6 Reputation points
commented 2026-09-18T10:48:59.4733333+00:00
Sarah Ziad 0 Reputation points
1 answer

Save as/Open file slows down Explorer, takes very long

Hi, I’ve seen multiple posts about the same issue, and even more answers. I’ve tried each one, but unfortunately nothing worked. I’m on Windows 11 25H2 (build 26200.9457) but this issue has been here for a long time so It persists through many updates. I…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-18T06:26:14.7633333+00:00
Chris 0 Reputation points
edited the question 2026-09-18T10:48:05.8866667+00:00
Chris 0 Reputation points
2 answers

Azure map no link between different modes of transport

I was using the "Route Map" visual in PowerBi to display the routes by modes of transport Air or Land, however I had to change to Azure maps since the other is no longer being supported. I am having an issue with Azure Maps because if for the…

Azure Maps
Azure Maps

An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.

937 questions
asked 2026-09-08T12:48:12.0966667+00:00
Magro Michael 0 Reputation points
answered 2026-09-18T10:46:41.4133333+00:00
Magro Michael 0 Reputation points
2 answers

What is the key for "Geocode" in a command bar customization in Lists?

I'm customizing the command bar in a list that I manage that will be shared with coworkers. I would like to hide the "Geocode" button as we do not use ArcGIS and it has no relevance to the list. I've been able to edit and hide other elements of…

Microsoft 365 and Office | SharePoint | Development
asked 2026-09-08T16:42:40.4+00:00
JuliaE-8551 0 Reputation points
edited an answer 2026-09-18T10:43:48.08+00:00
JuliaE-8551 0 Reputation points
0 answers

Academic verification link error: "client does not have access rights"

I'm a university student trying to verify my academic status for Azure for Students. Each time I click the verification link sent to my email, I get the error: "The client does not have access rights to the content." I've tried this on multiple…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,707 questions
asked 2026-09-18T10:38:18.32+00:00
Peace Okechukwu 0 Reputation points
1 answer

Meeting got cancelled when new members were added for Microsoft group with 500+ members and disabled the forwarding

We have created an invite for Microsoft group with 500+ members and disabled the forwarding. We had a request to add new members. I have added the members and select send update only to new members added. As soon as I did that, the invite got cancelled.…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-07-31T09:16:34.6266667+00:00
Sneha Gawali 0 Reputation points
commented 2026-09-18T10:34:08.69+00:00
Jamie Maguire 0 Reputation points
1 answer

NgcCtnrSvc crashes 3 times in ucrtbase.dll (0xc0000005), then Windows 11 25H2 lock screen has no credential UI

Summary On Windows 11 Pro 25H2, the Microsoft Passport Container service (NgcCtnrSvc) repeatedly crashes inside ucrtbase.dll with exception 0xc0000005. After the third crash, Service Control Manager stops restarting it. A later lock/unlock attempt can…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-08-12T07:35:11.78+00:00
牧之 王 0 Reputation points
commented 2026-09-18T10:33:36.3866667+00:00
鑫 董 0 Reputation points
3 answers

Unified-manifest personal tab: host iframe stays at about:blank in Outlook until an add-in task pane is opened

Centrally deployed unified-manifest app with a staticTabs personal tab (scopes: ["personal"], context: ["personalTab"]). Manifest schema 1.20, @microsoft/teams-js 2.55.0 — both above the documented minimums (1.13 / 2.19.0). In Outlook…

Microsoft 365 and Office | Development | Office JavaScript API
asked 2026-09-08T15:07:18.84+00:00
bertrand soual 0 Reputation points
recommended 2026-09-18T10:26:38.0533333+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

conhost.exe command line changes from "0xffffffff -ForceV1" to "0x4" in the same process

I am implementing read-only process monitoring on Windows. Microsoft consumer support referred me to Microsoft Q&A for clarification of this Windows API behavior. I observed a change in the command line returned for the same conhost.exe process,…

Windows development | Windows API - Win32
asked 2026-09-11T05:29:05.5133333+00:00
Kohei Tagami 0 Reputation points
edited a comment 2026-09-18T10:25:34.9733333+00:00
Taki Ly (WICLOUD CORPORATION) 5,380 Reputation points Microsoft External Staff Moderator
1 answer

Windows WPF Kiosk Application – Platform and Local Storage Clarification

Hi Team, We are planning to develop a kiosk application for a touchscreen tablet running either Windows 10 or Windows 11. We would like to clarify the following regarding the recommended Microsoft-supported approach: WPF Kiosk Application - Can we…

Developer technologies | Windows Presentation Foundation
asked 2026-09-10T16:45:51.09+00:00
lakshmi 821 Reputation points
commented 2026-09-18T10:24:58.1666667+00:00
Taki Ly (WICLOUD CORPORATION) 5,380 Reputation points Microsoft External Staff Moderator
1 answer

Supported private-registry reference for an unchanged zero-capability LPAC caller

This is a documentation question about a proposed Windows desktop containment design. No deployed configuration or runtime behavior is asserted. Does Microsoft support GetAppContainerRegistryLocation obtaining the caller's exact private registry root…

Windows development | Windows API - Win32
asked 2026-09-11T04:05:26.2333333+00:00
Spencer Wagemann 0 Reputation points
commented 2026-09-18T10:24:35.1366667+00:00
Taki Ly (WICLOUD CORPORATION) 5,380 Reputation points Microsoft External Staff Moderator
1 answer

I have become locked out of the Global Admin account for my company's tenant. I need help contacting the Data Protection Team to assist me with gaining access again.

I have become locked out of the Global Admin account for my company's tenant. I need help contacting the Data Protection Team to assist me with gaining access again. The authenticator has no OTP for my account. When I sign-in it's keeps asking me to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-17T08:30:37.83+00:00
Supattra 0 Reputation points
commented 2026-09-18T10:23:02.5133333+00:00
Liora 1,905 Reputation points Independent Advisor
3 answers

Surface Pro 6 is showing “Couldn't find a bootable operating system

Dear Microsoft Support Team, I am facing a boot issue with a Microsoft Surface Pro 6. The device is showing the following error: “Couldn't find a bootable operating system.” I have performed some non-destructive checks: Windows Boot Manager and…

Surface | Surface Pro | Install and update
asked 2026-09-10T18:32:25.27+00:00
Shivam Prajapati 0 Reputation points
edited an answer 2026-09-18T10:22:27.1166667+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
3 answers

Install Chinese(Simplified, Mainland China) Basic Typing, Error Code:0x800F0950

I recently performed a clean install of Windows 11 25H2 Enterprise Edition (English). When installing the Simplified Chinese Language Basics Typing Package, I keep getting the error message: "Sorry, we're having trouble installing this feature. You…

Windows for business | Windows 365 Enterprise
asked 2026-06-22T08:00:44.8233333+00:00
Duqiang He 5 Reputation points
answered 2026-09-18T10:21:01.4533333+00:00
Duqiang He 5 Reputation points
2 answers

Issues with my Microsoft Learn Data

Good afternoon, I have an issue with my Microsoft Learn account, it seems like all my data has disappeared one day to another. Yesterday I could see everything but today I can't find anything (Badges, Progress, Trophies, Certificates, etc.). Everything…

Community Center | Not monitored
asked 2026-09-17T22:13:16.5233333+00:00
Gregoire Stephane D'Meza 0 Reputation points
answered 2026-09-18T10:19:04.81+00:00
Julian Sharp 43,861 Reputation points