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i cannot use my excel

i cannot use my excel when i click it theres an indication pop up that saying repair, help and cancel as you can see on the button from the above, when i click repair the indication will disappear and after 1 sec the excel also will disappear and i…

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-09-13T01:23:31.45+00:00
Carlo Francisco 0 Reputation points
commented 2026-09-14T13:23:31.34+00:00
Darren Bruce 1,395 Reputation points Independent Advisor
1 answer

Hacked account and hacker changed my information

On vacation, a hacker got into my account, changed my account email to their email, and removed all of my information. I contacted recovery (the AI bot which I despise) and filled out sheets, and even called another department. I entered all of MY…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T01:22:00.8033333+00:00
Eza Janneman 0 Reputation points
answered 2026-09-13T06:02:00.78+00:00
Chloe-V 12,710 Reputation points Microsoft External Staff Moderator
2 answers

I am having trouble finding my profile to change my phone #

I am not seeing the described page for my profile or editing ability

Outlook | Web | Outlook.com | Settings
asked 2026-09-13T01:18:46.2333333+00:00
Cera Lynn 0 Reputation points
answered 2026-09-13T01:53:17.7333333+00:00
EmilyS726 266.6K Reputation points Independent Advisor
2 answers

I need to get back into my usual hotmail account but it takes hours and doesn't let me complete login

I had to restart my laptop and lost the ability to do 2FA for my hotmail account as there was no phone signal. Before doing that I sent a message to change one of my security settings so that I will always have access to 2FA anywhere in the world. I…

Outlook | Web | Outlook.com | Email
asked 2026-09-13T01:18:07.84+00:00
Craig McGarrity 0 Reputation points
answered 2026-09-13T04:42:07.8433333+00:00
GsN5034 - IA 76,730 Reputation points Independent Advisor
4 answers

Had 100% Disc for five years even with nothing running, where can I start?

Hello, I apologize for my ignorance around this subject—I am a complete layperson when it comes to computers and tech support and I don't know what information is relevant. I have a Dell Inspiron 3593 (originally Windows 10, recently upgraded to Windows…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-13T01:10:46.7866667+00:00
Shmeeple Beeple 0 Reputation points
answered 2026-09-13T23:22:20.09+00:00
CrazyKats 19,420 Reputation points Volunteer Moderator
1 answer

Azure Local Duplicate Hostname

I have 2 Azure Local Nodes, let say : Node02 with IP 10.10.10.2 and hostname azlocal02 Node03 with IP 10.10.10.3 and hostname azlocal03 Then i reboot node03 and after rebooted i try access using KVM or by RDP and i realized Node02 is showing. My…

Azure Local
asked 2026-09-13T01:08:13.23+00:00
Handian Sudianto 7,461 Reputation points
commented 2026-09-14T12:25:36.26+00:00
David Aniebo 0 Reputation points
4 answers

Edge Home Tab keeps prior webpage Title

Lately, whenever I select the Home icon, the New tab title shows as the previous page title instead of New tab. I am using a Surface Go 2, Win11 Pro. It appears to be touch-experience related as my HP laptop w/ Win11 Home does not exhibit the issue.

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-09-13T01:00:36.9+00:00
Don ‪B 20 Reputation points
answered 2026-09-13T07:59:11.27+00:00
Paulo GM 72,225 Reputation points Independent Advisor
1 answer

How can I purchase the perpetual version of Publisher?

I just learned that Publisher will be gone after Oct 1, 2026. I only have a 365 sub, and this is devastating! There is no way for me to convert 16 years worth of documents I have painstakingly created in that amount of time without working on this all…

Microsoft 365 and Office | Publisher | Other
asked 2026-09-13T00:57:15.89+00:00
Rebecca Seidl 5 Reputation points
answered 2026-09-13T01:24:28.34+00:00
Marcin Policht 107.5K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Can't email attachments out of Word or Excel

I need the status on case #7108738449. Can't email attachments out of Word or Excel. Google is my mail server.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-13T00:56:05.2533333+00:00
Nancy Gerard 20 Reputation points
commented 2026-09-13T03:10:17.2333333+00:00
Nancy Gerard 20 Reputation points
3 answers

Accidentally purged outlook

While trying to reset my password, in Outlook, file, acc' settings, acc' settings, change- the purge box was ticked and I didnt see what I wanted on the page so I clicked next. I lost alot of emails and a couple of folders. In multiple folders emails…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-13T00:39:28.16+00:00
Paul Kerr 0 Reputation points
commented 2026-09-15T13:14:58.8333333+00:00
Hornblower409 14,925 Reputation points
2 answers

remove blocked sender in outlook 2021

blocked email from a bank by mistake. How to remove the blocked sender

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T00:37:21.3566667+00:00
Marsha Hill 0 Reputation points
edited an answer 2026-09-13T03:41:15.9033333+00:00
GsN5034 - IA 76,730 Reputation points Independent Advisor
2 answers

Want to Cancel my Microsoft subscription

My subscription expires in a few weeks. How do I cancel it?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-13T00:34:22.1466667+00:00
toni johnson 0 Reputation points
answered 2026-09-13T12:16:46.5166667+00:00
Bence Weiszmann 1,640 Reputation points
2 answers

AADSTS90036: An unexpected, non-retryable error stemming from the directory service has occurred.

I have a OneDrive account but when I tried to login to Entra I got this error - Can you tell me the reason and how to fix ịt Thanks. This is the error: Request Id: 26686788-ed55-421e-9950-a05222878600 Correlation Id:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-13T00:11:50.9933333+00:00
caosu 0 Reputation points
answered 2026-09-13T00:13:35.1+00:00
caosu 0 Reputation points
2 answers

I don't have a phone number or a phone so how can I redeem points?

Can this be sent to my email or Gmail instead because I don't have a phone or number and I'm not able to borrow my family's numbers..

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,326 questions
asked 2026-09-13T00:02:36.25+00:00
LORA 0 Reputation points
answered 2026-09-15T07:07:42.6866667+00:00
Vikki-T 10,185 Reputation points Microsoft External Staff Moderator
1 answer

Need A Live Representative to call me and Reactivate my Old Account

Hi, I need a phone call from a Microsoft Representative please. My old Subscription for Microsoft 365 Business Standard expired a while ago and I need to Renew it. The old Subscription was: [Moderator note: Personally Identifiable Information removed] I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-12T23:47:26.5366667+00:00
Lance Zavela 0 Reputation points
edited the question 2026-09-13T07:07:48.9866667+00:00
Daniel-Vo 6,360 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 got deactivated after a cpu change troubleshooter says it doesnt detect any devices linked to my account for reactivating

I recently upgraded my cpu from an athlon 3000g to the ryzen 5 5600x to upgrade my cpu i also did a bios update. I just recently upgraded it and while i was using my pc yesterday windows was still activated but when i turned on my pc today it seems to…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-12T23:39:35.42+00:00
Brick D 0 Reputation points
commented 2026-09-13T04:54:24.52+00:00
Brick D 0 Reputation points
1 answer

Every time I copy and paste a column is just shows up white with no data.

This issue of cells and columns not being able to be copied and pasted needs addressing and damned quick. I pay a member ship fee for Office 365 each month and after the latest updates it is basically broken. I am not paying for a product I cannot use,…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T23:39:03.1233333+00:00
Phil Caldwell 0 Reputation points
commented 2026-09-13T00:15:42.7233333+00:00
EmilyS726 266.6K Reputation points Independent Advisor
3 answers

Unable to update Windows

i am unable to fix problem using windows update, while doloading update it goes to an error, insider update reached 90 and fails

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-12T23:29:59.5033333+00:00
Dagmara Rodriguez 0 Reputation points
answered 2026-09-13T03:13:15.0666667+00:00
Pauli O 16,380 Reputation points Volunteer Moderator
1 answer

Unable to get push notifications, no apps showing in notification window

I deleted a registry key to remove duplicate notifications and now no app (including built-in ones) shows toasts or appears in Settings > Notifications, and I've already tried reinstalling Phone Link, resetting the notification database, checking…

Windows for home | Windows 11 | Settings
asked 2026-09-12T23:25:21.22+00:00
HDVA 0 Reputation points
edited an answer 2026-09-13T03:55:20.8666667+00:00
Hendrix-V 18,930 Reputation points Microsoft External Staff Moderator
2 answers

My movistarplanet game is not working

I have tried every single little thing to do, clear the cache, check/ troubleshoot the Compatibility which i have tried windows 7 & 8 which do not work my screen stays black if i stay longer it says error. Help

Windows for home | Other | Gaming
asked 2026-09-12T23:22:49.59+00:00
Hine Cassidy 0 Reputation points
answered 2026-09-15T03:48:32.8566667+00:00
Emma1-N 12,445 Reputation points Microsoft External Staff Moderator