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2 answers

Unknown charge

Why am I being charged $8.66 a month? It does not appear on my monthly statement. s

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-12T21:58:19.46+00:00
Robert T. Williams 0 Reputation points
answered 2026-09-13T12:22:51.01+00:00
Bence Weiszmann 1,640 Reputation points
2 answers

Microsoft outlook and one drive subscriptions

Why am I being charged for Microsoft one drive and outlook? If I cancel will I loose my email service?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-12T21:53:42.5233333+00:00
Kristina Carvey 0 Reputation points
answered 2026-09-12T22:08:07.26+00:00
Marcin Policht 107.5K Reputation points MVP Volunteer Moderator
0 answers

Artifact Signing EOC CA 04: publisher-mapping issue or ordinary new-file reputation?

We publish NinePane Connector for Windows. Our intended 0.8.56 installer is signed through Microsoft Artifact Signing and currently passes Authenticode verification as NINEPANE STUDIO. Microsoft Edge nevertheless displays an uncommon-download…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,264 questions
asked 2026-09-12T21:53:38.3666667+00:00
NinePane Studio 0 Reputation points
1 answer

Cancelation of all subscriptions

This is a formal request to cancel all account transactions an subscriptions for ******@gmail.com. Any permissions are hereby resended from this date forward. Any future payments or deductions will be handled legally. Thank you

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-12T21:43:34.73+00:00
Tracy Pinkney 0 Reputation points
answered 2026-09-12T22:20:28.7+00:00
EmilyS726 266.6K Reputation points Independent Advisor
3 answers

Official KIR Group Policy for RDP/RDS issues after KB5122876 and KB5122882

Hello, I am looking for official Microsoft confirmation regarding the Remote Desktop Services / RDP issue reported after the September 2026 updates for Windows Server 2019 and Windows Server 2022. Affected updates: Windows Server 2019 — KB5122876 …

Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles
asked 2026-09-12T21:23:41.29+00:00
Max Max 0 Reputation points
commented 2026-09-14T19:05:39.41+00:00
Allan Solomon Mejia 8,420 Reputation points
2 answers

Xbox controller doesn't show up on Bluetooth list nor in Xbox Accessories app.

Hello! I'm trying to connect an Xbox-controller to my Windows 11 home PC. It's a desktop PC. When turning the controller on, and entering pair mode (rapid flickering lights on the Xbox-logo), it won't show up on my list of available Bluetooth devices to…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-12T21:19:17.29+00:00
izzy 0 Reputation points
edited an answer 2026-09-15T07:34:55.63+00:00
Kai-H 26,580 Reputation points Microsoft External Staff Moderator
2 answers

Teams Synch problem

I can't synch Teams chat on my laptop with android mobile.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-09-12T21:06:10.6666667+00:00
Mike Mortimore 0 Reputation points
commented 2026-09-13T21:25:26.04+00:00
Ivory 1,160 Reputation points Independent Advisor
2 answers

How to keep background picture without out reverting to the one used each day

Changing the background picture only stays that way for about 5 minutes, then reverts back to the original background for the day. How do you prevent it from reverting back to the original? This is a Win 10 Pro system. Thanks for the help

Windows for home | Windows 10 | Desktop, Start, and personalization | Other
asked 2026-09-12T20:51:50.4966667+00:00
Curt Frederick 0 Reputation points
answered 2026-09-12T22:22:12.9733333+00:00
Ivan B 123.4K Reputation points Independent Advisor
1 answer

Unable to access my email

I don't seem to be able to get into my email account. I am prompted to a password but the email password doesn't work. I have then tried to use the forgotten password procedure - this just takes me to another screen - I seem to need the password for…

Outlook | Web | Outlook.com | Email
asked 2026-09-12T20:50:36.4266667+00:00
Di Brown 0 Reputation points
commented 2026-09-14T23:42:19.3433333+00:00
Chloe-V 12,710 Reputation points Microsoft External Staff Moderator
2 answers

Sole Global Administrator Locked Out Due to MFA – Tenant Recovery Required

We are a Microsoft AI Cloud Partner Program organization. I am the only Global Administrator of our Microsoft Entra tenant and I'm locked out because Microsoft Authenticator MFA is not working. There is no other administrator who can reset my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-12T20:44:48.3566667+00:00
Matt 0 Reputation points
commented 2026-09-13T23:06:11.28+00:00
Hani-Ng 1,225 Reputation points Independent Advisor
2 answers

problem with office 2021 pro key

my old hdd is broken and i buy new install office 2021 pro and say this key is used for another pc. Can you help me. Thank you.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-12T20:42:49.2866667+00:00
Vladimir Horvat 0 Reputation points
commented 2026-09-12T20:44:03.48+00:00
Vladimir Horvat 0 Reputation points
1 answer

system drivers for wireless printing from Windows 11 to Canon Maxify MB5320

Canon support wanted to login to my computer to change System Drivers state to fix wireless printing from Windows 11 to Canon Maxify MB5320. I do not want anyone accessing my computer remotely. How do I change a state from Stopped to Running and how do…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-12T20:40:55.4733333+00:00
C Bilbe 0 Reputation points
edited an answer 2026-09-15T06:10:14.82+00:00
Emma1-N 12,445 Reputation points Microsoft External Staff Moderator
1 answer

We can't find your camera Check to be sure it's connected and installed properly, that it isn't being blockec by antivirus software, and that your camera drivers are up to date. If there's a physical switch or button for the camera on your PC, make sure

We can't find your camera Check to be sure it's connected and installed properly, that it isn't being blockec by antivirus software, and that your camera drivers are up to date. If there's a physical switch or button for the camera on your PC, make sure…

Windows for home | Windows 10 | Devices and drivers
asked 2026-09-12T20:39:07.02+00:00
Ayushi Bharti 0 Reputation points
answered 2026-09-12T21:12:20.9066667+00:00
John DeV 169.9K Reputation points Independent Advisor
6 answers

My Microsoft account has been stolen.

My Microsoft account has been stolen and the mail I use to connect to it has been changed so I cannot access it

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-12T20:29:07.5+00:00
Mahmut Berke Küpeli 0 Reputation points
answered 2026-09-12T22:20:28.07+00:00
Igor Leyko 112.2K Reputation points Independent Advisor
2 answers

cant log in to windows

it was working fine this morning. went to lunch, came back. Immediately asked for my PIN upon startup. Entered PIN, and was told incorrect. Tried password, was told incorrect. Cannot get onto PC and have a lab to work on...

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-12T20:11:11.1933333+00:00
James Emerson 0 Reputation points
commented 2026-09-14T08:14:25.6566667+00:00
Kai-H 26,580 Reputation points Microsoft External Staff Moderator
1 answer

losing my printer's driver with every windows update

Every time windows 11 updates, it removes my printer's driver, and I have to search google to find out how to get the windows generic driver turned off and get my real printer reinstalled. How do i prevent windows 11 from doing this with every update?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-12T20:07:49.49+00:00
Clarke Lancina 0 Reputation points
commented 2026-09-12T21:00:11.67+00:00
Ivan B 123.4K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Can I delete the registry key under Software\Microsoft\Registration?

I just deleted some of the subkeys in the folder under Software\Microsoft\Registration because they were for a deleted app that was still showing up in File Explorer under Open With. Can I delete the parent folder, Registration?

Windows for home | Windows 11 | Settings
asked 2026-09-12T19:58:53.2066667+00:00
Giraffe20 210 Reputation points
commented 2026-09-13T08:18:56.3933333+00:00
Giraffe20 210 Reputation points
1 answer

Copilot mistakes in Excel formulas

I don't understand why Copilot is not able to create a template of a set of basic financial statements in Excel without obvious mistakes in the formulas.

Microsoft Copilot | Other
asked 2026-09-12T19:51:00.3166667+00:00
John Mol 0 Reputation points
answered 2026-09-13T03:38:42.2533333+00:00
Hendrix-V 18,930 Reputation points Microsoft External Staff Moderator
3 answers

Existing Dell Laptop with Windows 11, recently patched, now my Dell Windows License is not valid.

I have had this laptop from Dell for 4 years and it was running fine. Microsoft patch updated the OS to windows 11, things were still fine. Got another patch, and not it says I need to Activate Windows. Microsoft wont help me and Dell won't help me…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-12T19:49:05.5333333+00:00
John Couch 181 Reputation points
commented 2026-09-13T19:27:48.7433333+00:00
Neil D 34,285 Reputation points Volunteer Moderator
2 answers

How to use my Office Professional 2019 and not 365

I want my purchased office 2019 product on my laptop, not the 365 version. How do i do that?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-12T19:44:21.4266667+00:00
Lisa Owen 5 Reputation points
commented 2026-09-13T22:07:47.61+00:00
Allan Solomon Mejia 8,420 Reputation points