65 questions
1 answer
Unable to delete 3 files in Root and Users folders
I have 3 files (.log, png, .txt) in my root directory that I cannot delete. They always come back. I noticed 3 similar files (.log, .txt. .docx) in my Users directory - they can't be deleted either. I have run SFC and DISM but there is no difference. …
Windows for business | Windows Client for IT Pros | Performance | Application technologies and compatibility
asked
2026-09-12T16:57:24.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 0%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Chuck Balogh
21
Reputation points
answered
2026-09-12T22:02:25.7566667+00:00
Allan Solomon Mejia
8,175
Reputation points
1 answer
Streaming videos and audio won't play on my desktop
Hi.. I'll try to be as brief, clear and concise as possible; Certain streaming platforms on my computer will no longer play : These are so far, YouTube and Spotify (to name the 'big boys'). I also noticed today that a royalty-free music site (on a…
Windows for home | Other | Performance and system failures
2,854 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 45%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
Excel RTD function works on old Win10 PC and does not on new Win11 Laptop
I've just bought new HP Win11 Laptop and want to add it to my old Win10 PC I can open files transferre to it by USB and open excel files. But the RTD function that works well on old PC gives me on new laptop the #N/A instead of value. it supped to get…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,878 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 77%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
2 answers
Windows Defender Not Found on Windows Server 2025 with desktop experience
I can't find Windows Defender on my new build of Windows Standard Server with Desktop Experience. How to I find it and or reinstall it?
Windows for business | Windows Server | User experience | Other
20,445 questions
asked
2026-09-12T16:46:55.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 64%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jack Kaufman
0
Reputation points
answered
2026-09-12T19:26:34.9466667+00:00
Bence Weiszmann
1,640
Reputation points
1 answer
Outlook Login
I can't log into Outlook. Bell Aliant says it is a Microsoft problem, that you have to provide the correct settings.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,093 questions
asked
2026-09-12T16:28:20.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 23%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Carol Nicholson
0
Reputation points
answered
2026-09-12T17:24:30.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
37,661
Reputation points
Independent Advisor
8 answers
Windows Update To 25H2
I have W11 and Windows wants to update to 25H2 but I already have Windows 26H2 Installed
Windows Insider program | Windows Insider preview | Other
asked
2026-09-12T16:27:11.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 69%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dan McDermott
150
Reputation points
commented
2026-09-14T12:43:15.5566667+00:00
CrazyKats
19,415
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Can I use UEFI on this laptop?
I have an Asus K43U laptop that have an Radeon HD 6290 IGP integrated GPU on it, the GPU-Z showed up that this GPU dosent support UEFI, but in the BIOS there is an option to enable UEFI. I am reinstalling Windows 10 on this laptop. Can I use UEFI without…
Windows for home | Windows 10 | Install and upgrade
15,822 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 6%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
2 answers
One Note IPhone Issue
Is there anyone who has had an issue with iPhone syncing for One note. I’m stuck in read only and can not access or update my notes in one note on my phone. It is only working on my Mac and iPad. Any luck with this . Also having no pick in getting help…
Microsoft 365 and Office | OneNote | For home | iOS
Microsoft 365 and Office | OneNote | For home | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
494 questions
asked
2026-09-12T16:26:20.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 38%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Brandi S
0
Reputation points
answered
2026-09-12T17:10:13.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,495
Reputation points
Independent Advisor
2 answers
Teams Meetings - wrong names shown
When on a Teams call - my correct name is shown within the call. However at the VERY TOP RIGHT of the page - in the grey section it has my wifes name and we do not know how or why. Where can this be changed please?
Microsoft Teams | Microsoft Teams for business | Settings | Other
Microsoft Teams | Microsoft Teams for business | Settings | Other
Additional settings-related features and issues within Microsoft Teams for business
729 questions
asked
2026-09-12T16:22:50.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 69%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Alec Fitzsimons
0
Reputation points
answered
2026-09-13T04:41:00.7666667+00:00
EmilyS_726
28,655
Reputation points
Volunteer Moderator
2 answers
When attempting to create a Student Cloud, I get the following errer: 'Subscription is not allowed to provision"
already checked with Azure IT and it is not a restricted area provision, as this message pope up with all regions. According to tech support "Based on this information, we have completed the subscription-level investigation within the scope of…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,041 questions
asked
2026-09-12T16:20:33.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 2%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Matthew A Foley
0
Reputation points
commented
2026-09-14T19:21:57.8833333+00:00
Matthew A Foley
0
Reputation points
1 answer
How do I transfer my Microsoft office 2019 to a new computer
I can’t find my passkey (from Amazon) to reinstall the program on a new computer after I uninstall it from my old computer
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,455 questions
asked
2026-09-12T16:20:09.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 52%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECI%3C/text%3E%3C/svg%3E)
Chris Ingersoll
0
Reputation points
answered
2026-09-12T16:49:06.54+00:00
Stefan Blom
351.6K
Reputation points MVP
Volunteer Moderator
3 answers
How to fix Microsoft365 is on Mac desktop
In July I purchased Microsoft 365 Personal 12-month subscription. Previously I had a one-time purchase for Microsoft 365. In September Word and Excel no longer allowed me to edit or print. The messages all stated that a subscription is required to…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,048 questions
asked
2026-09-12T16:14:13.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 1%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Kim Nicholson
0
Reputation points
commented
2026-09-13T01:43:38.5+00:00
EmilyS726
266.1K
Reputation points
Independent Advisor
1 answer
Problema no e-mail
hackearam meu outlook, e agora todas os e-mail que chega vem como rascunho sinalizado e fixado com uma mensagem, já redefini senha, troquei telefone, pedi pra sair de todos os links conectados, já desativei as regras e ainda sim continua com o mesmo…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,725 questions
asked
2026-09-12T16:13:48.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 66%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gabriel Reis
0
Reputation points
answered
2026-09-12T17:11:56.5033333+00:00
Jonathan Deives
81,190
Reputation points
Independent Advisor
2 answers
Windows 11 Pro product key after purchasing on microsoft.com
I purchased a Windows 11 Pro license from the official Microsoft website (https://www.microsoft.com/) and received an email confirming the purchase and containing the product key. My question is: can I find this product key somewhere else, or is it…
Windows for home | Windows 11 | Accessibility
1,591 questions
asked
2026-09-12T16:10:24.8766667+00:00
IhnatiiM-5451
0
Reputation points
answered
2026-09-12T16:45:16.8966667+00:00
EmilyS726
266.1K
Reputation points
Independent Advisor
1 answer
Bing Places verification stuck — "An internal server error occurred" when requesting PIN
I'm trying to verify my business listing "Andes 2 Amazon" (Business ID: [Moderator's note: PII removed]) on Bing Places for Business, located in [Moderator's note: PII removed]. When selecting "Mail" as the verification method and…
Bing | Search | Unexpected search results
Bing | Search | Unexpected search results
Outcomes that are irrelevant or not aligned with the user's query, often requiring refinement of search terms.
404 questions
asked
2026-09-12T16:09:39.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 31%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA2%3C/text%3E%3C/svg%3E)
Andes 2 Amazon
0
Reputation points
edited the question
2026-09-12T22:22:51.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
5,290
Reputation points Microsoft External Staff
Moderator
2 answers
I am unable to receive email
I can not receive emails. My email address may have been hacked. Someone was using my email address to ask members in my contact list to buy Amazon gift cards for me.
Windows for home | Other | Email and communications
3,849 questions
asked
2026-09-12T16:04:57.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 81%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPZ%3C/text%3E%3C/svg%3E)
Peter Zaetsoff
0
Reputation points
answered
2026-09-12T18:26:12.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
41,900
Reputation points
Independent Advisor
1 answer
incorrect billing and unable to refund , unable create a support request
Hi Team, My last bill is incorrect when i am goin to create refund request Microsoft decline, how can send a email to this un able create support request, same screen came again and again
Microsoft Teams | Microsoft Teams Free | Other
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
972 questions
asked
2026-09-12T16:03:36.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 51%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
RAJANARAYAN BANDHA
0
Reputation points
commented
2026-09-12T17:55:47.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ruwim.B
6,900
Reputation points
Volunteer Moderator
2 answers
Help transfer Office 2016 to new computer.
I need help transferring my license of Office 2016 to new computer as older computer got destroyed. Need ASAP as working.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,455 questions
asked
2026-09-12T16:02:40.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 66%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thomas Schweers
0
Reputation points
edited an answer
2026-09-12T16:51:48.6466667+00:00
Stefan Blom
351.6K
Reputation points MVP
Volunteer Moderator
1 answer
FILE HISTORY UNABLE TO BACKUP
WHEN ATTEMPTING RUN NOW IT SAYS TO CONNECT DRIVE. DRIVE IS CONNECTED.
Windows for home | Windows 11 | Recovery and backup
5,761 questions
asked
2026-09-12T16:01:53.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 62%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
tenbear Bauer
0
Reputation points
commented
2026-09-12T18:19:16.43+00:00
John Jefferson Doyon
87,495
Reputation points
Independent Advisor
2 answers
solitaire & casual games subscription
licence not recognised, cannot get ad free games, please rectify
Windows for home | Windows 11 | Gaming
5,330 questions
asked
2026-09-12T16:00:16.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Paul Horscroft
0
Reputation points
commented
2026-09-14T15:52:35.57+00:00
Paul Horscroft
0
Reputation points