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Account Ownership and payment method change due to husband passing away

I need to speak with someone in billing to change billing method and account ownership. Your platform is not userfriendly, and I dont want to disrupt my service. Please advise if there is a phone number I can use to call in

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-16T21:13:22.8066667+00:00
Matt Moran 0 Reputation points
answered 2026-09-16T22:41:44.3533333+00:00
Jeronimo Fuerte 46,305 Reputation points Independent Advisor
2 answers

sync with onedrive ending soon but no camera upload available

Hi, In my settings i do not have camera back up ability. Every page tells me to go to me icon and settings and then turn the camera upload on. I do not have this feature. please advise, thank you. THIS IS TIME SENSITIVE AS THE SYNCING ENDS 30 SEPT.

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-16T21:09:46.4066667+00:00
Susan Hobbit 0 Reputation points
answered 2026-09-17T07:56:31.46+00:00
GsN5034 - IA 77,555 Reputation points Independent Advisor
2 answers

How to find and use what is included on personal 365 subscription

How to find what is included on my subscription to personal 365

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T21:09:41.3733333+00:00
Chris Allen 0 Reputation points
answered 2026-09-16T21:42:03.2333333+00:00
EmilyS726 269.3K Reputation points Independent Advisor
1 answer

i can't activate my account

I have my key, i do everythink till i have the the window with 3 months and the card, and after i receive error , i can't activated for the moment ... cand someone help me ?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-16T21:09:14.8266667+00:00
cosmin cerbu 0 Reputation points
edited an answer 2026-09-27T20:13:01.95+00:00
John Jefferson Doyon 88,635 Reputation points Independent Advisor
1 answer

Double charged for renewal on Microsoft 365 subscription, two different orders were created

I was charged twice for my renewal for my Microsoft 365 subscription. There were two different order numbers on the same day. I tried to get a refund but was not allowed to cancel the subscription for one of the orders as they were combinged

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T21:05:04.7266667+00:00
Kelly Cheek 0 Reputation points
answered 2026-09-16T21:43:27.3966667+00:00
EmilyS726 269.3K Reputation points Independent Advisor
0 answers

Quantum encryption for ADO on prem

My main question for this thread would be with Microsoft's plan to someday get rid of on prem ADO, are there future plans to implement post quantum encryption for future patches. I know that we have implemented something on the cloud version of ADO which…

Azure Quantum
Azure Quantum

An Azure service that provides quantum computing and optimization solutions.

93 questions
asked 2026-09-16T21:05:00.3+00:00
Campbell, Adam 0 Reputation points
0 answers

Augmenter le quota d'objets

Bonjour, J'aimerais augmenter le quota d'objets pour mon locataire

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-09-16T20:58:45.4733333+00:00
2 answers

How to fix installation of Office 2021 on my PC

I uninstalled Office 365, as instructed, and installed Office Professionl Plus 2012. At the end of the installation I got a message that 365 was still installed. Now the new OfficePro21 does not work. It shows as installed but I have not been able to…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-16T20:52:58.5866667+00:00
David Anderson 0 Reputation points
answered 2026-09-17T08:24:26.9433333+00:00
WordWizzard 1,225 Reputation points
1 answer

Create an Add-on Microsoft Word to compense Publisher end

Hi, My name is Pierre Zanetti from France. I recently discovered Microsoft Publisher will end soon. I'm not programmer but I launch myself the project to create one Add-on on Word will alloy to use Publisher solutions. I know it's a little bit tricky…

Microsoft 365 and Office | Publisher | For business
asked 2026-09-16T20:50:06.25+00:00
pierre zanetti 0 Reputation points
edited an answer 2026-09-23T21:52:55.29+00:00
Hendrix 1,505 Reputation points Independent Advisor
2 answers

Question About Azure Maps freeFlowSpeed

Hello Azure Maps Support Team, I am using the Azure Maps Traffic Flow Segment API and would like to better understand the freeFlowSpeed value returned by the API. Could you please clarify how freeFlowSpeed is derived or calculated? For example, is it…

Azure Maps
Azure Maps

An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.

939 questions
asked 2026-09-16T20:48:36.98+00:00
Admin GDOTTOPS 0 Reputation points
answered 2026-09-16T23:39:31.1933333+00:00
kagiyama yutaka 5,570 Reputation points
2 answers

I am the only Global Administrator for our Microsoft 365 tenant. I am locked out of the admin

The only Global Administrator, [Moderator note: Personally Identifiable Information removed]@sfsmidir.is, is locked out because SMS MFA verification fails. [Moderator note: Personally Identifiable Information removed]@sfsmidir.is can sign in but has no…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T20:47:50.44+00:00
sturla Magnússon 0 Reputation points
commented 2026-09-17T21:21:02.9633333+00:00
Kai-L 19,670 Reputation points Microsoft External Staff Moderator
3 answers

When i search something with the windows key it loads forever

recently almost every time that i try to search something with the windows search bar it loads endlessly, the only way to somewhat fix this is to restart the PC until it works, however most of the time it just flat out doesn't. How can i fix this?

Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked 2026-09-16T20:45:56.62+00:00
Jacob Plunkett 40 Reputation points
answered 2026-09-18T21:36:12.42+00:00
John DeV 170.2K Reputation points Independent Advisor
1 answer

Waiting on Analysis for Malware File

I submitted a file for malware analysis and it's been in the pending state for 3 weeks. Is there another place to submit the file to make sure it gets checked. My submission ID is f02f0209-fc67-4215-b444-2df1f06f80aa

Microsoft Security | Microsoft Defender | Other
asked 2026-09-16T20:41:17.9133333+00:00
Siebenhaar, Daniel 0 Reputation points
commented 2026-09-16T21:01:11.0033333+00:00
Siebenhaar, Daniel 0 Reputation points
1 answer

Surface Warranty

If I buy a used Surface product and the seller had previously bought an extended warranty. Does the warranty move with the item to me?

Surface | Other
asked 2026-09-16T20:38:25.49+00:00
Tim Gosling 40 Reputation points
answered 2026-09-17T00:35:00.5+00:00
S.Sengupta 32,541 Reputation points MVP Volunteer Moderator
2 answers

Not able to get new mail on one Hotmail account in Outlook.

I use one email for my business issues and can get things sent to me that I signed up for a long time ago. However, I am unable to get any emails, or codes, sent to my business email now. I now have to use my personal email to sign up for something and…

Outlook | Web | Outlook.com | Email
asked 2026-09-16T20:38:24.8566667+00:00
p eld 0 Reputation points
commented 2026-09-19T12:51:56.9166667+00:00
Thomas4-N 22,295 Reputation points Microsoft External Staff Moderator
1 answer

Azure portal login issue

Hello, I have a personal Azure account with a "Pay-as-you-go" subscription that I have successfully used for several years. I last logged in successfully a few months ago and haven't accessed the portal since. Now, when I try to log in, I am…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-16T20:37:57.63+00:00
George Sergia 0 Reputation points
answered 2026-09-17T21:22:27.35+00:00
George Sergia 0 Reputation points
2 answers

Can I make Word 2003 documents display in center of the screen?

HI ALL I recently upgraded my computer's monitor, and I need to know if there is a way to make Word 2003 display properly on it. The screen shot below shows how now the document is shifted to the left of the screen. I want it to be centered like it used…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-16T20:37:15.37+00:00
Jonelle DeFelice 35 Reputation points
commented 2026-09-24T20:58:46.96+00:00
Jonelle DeFelice 35 Reputation points
3 answers

dns server

internet connected but dns server not found....network has been flushed and reset

Windows for home | Windows 10 | Internet and connectivity
asked 2026-09-16T20:37:11.26+00:00
dwallace1@indy.rr.com 0 Reputation points
answered 2026-09-16T21:17:27.1866667+00:00
Ivan B 124.5K Reputation points Independent Advisor
1 answer

my AI credits didn't restart after the month billing started on a personal plan

How do I get microsoft to restart the AI credits on my personal account when the new monthly billing began?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-16T20:34:49.4533333+00:00
peggy 0 Reputation points
answered 2026-09-16T23:04:49.2666667+00:00
Jeronimo Fuerte 46,305 Reputation points Independent Advisor
3 answers

built in microphone not detected in acer a515-57

built in microphone not detected in acer a515-57, not found

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-16T20:31:45.56+00:00
ioan brustur 0 Reputation points
answered 2026-09-17T09:52:15.1033333+00:00
ApexNáV 370 Reputation points