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Microsoft Word stopped working!

We have a Microsoft 365 Basic plan. We only use Word and it has stopped working. Very limited PC skills so will need very easy step by step help. We are using Windows 11 and PC is used by family so cannot say what has been recently added or changed on…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-16T17:56:17.52+00:00
Anonymous
commented 2026-09-17T18:53:18.9833333+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer

How do you fix the sytem working against you

A group of people, I'm hoping not just one, hacked my account and it has spread to my android now. they're using work and school accounts against me and on android, secure folder, google work account. This sucks and seems like a perfectly reasonable…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T17:53:03.1566667+00:00
Trent Angryface 0 Reputation points
commented 2026-09-23T00:48:16.92+00:00
Trent Angryface 0 Reputation points
3 answers

How can I disable top bar in Hyper-V client in full screen Permanently.

How can I disable top bar in Hyper-V client in full screen Permanently. I am using Dell Tablet. Window 11 is on tablet and I am running window 7 in Hyper V connection. When I touched the screen it appears and behind the bar there are some button. I want…

Windows for business | Windows Client for IT Pros | Storage high availability | Virtualization and Hyper-V
asked 2026-09-16T17:52:06.68+00:00
Khurram Aziz 0 Reputation points
answered 2026-09-16T18:50:04.19+00:00
VPHAN 44,540 Reputation points Independent Advisor
2 answers

Can't login to my xbox account, but I can login to my microsoft account?

Attempting to play Halo Campaign evolved, unable to sign into my xbox account, it says it is successful on my phone, but then Halo tells me that my login has failed. then attempt to login to Xbox account on my phone to peruse the settings to see what may…

Windows for home | Other | Gaming
asked 2026-09-16T17:50:41.9666667+00:00
tyler garry 0 Reputation points
commented 2026-09-26T09:59:55.2433333+00:00
Carl-L 22,825 Reputation points Microsoft External Staff Moderator
3 answers

Outlook/IONOS Email Connectivity and Authentication Issue

Outlook is repeatedly disconnecting from my IONOS email account and continuously prompting me to enter the email password. Even after entering the correct password, Outlook reconnects only temporarily and then asks for the password again. I have already…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-16T17:41:51.56+00:00
Vidya Pingili 0 Reputation points
edited an answer 2026-09-17T05:11:10.9933333+00:00
Hornblower409 15,820 Reputation points
2 answers

I can not access Word or Excel document after installing Microsoft 365 Personal

I bought this product it shows completed and installed but i can open any of the documents, keeps telling my subscription is expired. Please assist

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-16T17:40:44.5433333+00:00
Wikus Du Plessis 0 Reputation points
answered 2026-09-16T18:29:08.81+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
2 answers

PWA application issue

I do not want to use the PWA application. How do I get rid of it?

Microsoft Edge | Other | Windows 11
asked 2026-09-16T17:27:50.91+00:00
bob ehrle 0 Reputation points
answered 2026-09-16T18:08:25.0366667+00:00
Paulo GM 72,650 Reputation points Independent Advisor
1 answer

I paid for Microsoft 365 but I don't know what account it is assigned to

I paid for Microsoft 365 but I don't know what account it is assigned to

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T17:27:47.31+00:00
Nick Johnson 0 Reputation points
answered 2026-09-16T18:05:41.9133333+00:00
paulr0511 48,640 Reputation points Independent Advisor
2 answers

Azure Artifact Signing organization identity validation blocked by AU10TIX Verified ID failure

I am trying to complete Public Organization Identity Validation for Microsoft Azure Artifact Signing for my Belgian company, M&A CONSULT BV. The Artifact Signing account was created successfully and the organization identity validation reached the…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,323 questions
asked 2026-09-16T17:27:41.0533333+00:00
DRIESSEN Michel 0 Reputation points
answered 2026-09-16T18:08:28.5033333+00:00
DRIESSEN Michel 0 Reputation points
2 answers

Difference in Family versus Individual plan

What are the differences between a Family and an Individual subscription?

Microsoft 365 and Office | Other
asked 2026-09-16T17:26:24.8333333+00:00
Andrea Jones 0 Reputation points
answered 2026-09-16T18:05:06.4333333+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
1 answer

Backup/Export a SQL Server DB from Data Factory - How to guarantee that the real data was backed up?

Temos algumas instâncias on-prem em nosso DC que possuem DBs principais. Estas DBs eram usadas como fontes por vários ETLs e pipelines dentro do Azure Data Factory para alimentar outra SQL DW DB dentro do Azure de 580GBs de tamanho. Esta DW DB era…

Azure Backup
Azure Backup

An Azure backup service that provides built-in management at scale.

1,815 questions
asked 2026-09-16T17:23:33.91+00:00
Antonio Abreu 0 Reputation points
commented 2026-09-16T17:54:49.3333333+00:00
Antonio Abreu 0 Reputation points
1 answer

How to fix Teredo Tunneling adapter on Widows 10 desktop?

It just shows a yellow checkmark next to computer and whn troubleshooting it was unable to reload this adapter.

Windows for home | Windows 10 | Devices and drivers
asked 2026-09-16T17:23:29.62+00:00
Be CoxG 0 Reputation points
answered 2026-09-16T18:44:05.37+00:00
Ivan B 124.5K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to make location services accurate.

Microsoft Windows 11 Home on a desktop. Whenever I use any search engine (Bing, Google, {Yahoo gives results sometimes accurate and sometimes not}) the results think I am in The Philippines. I can also be within a web page and have the same problem.…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-16T17:23:04.77+00:00
Roger P 60 Reputation points
commented 2026-09-23T10:31:06.32+00:00
Vikki-T 10,970 Reputation points Microsoft External Staff Moderator
1 answer

Change Microsoft 365 Family to Individual

How do I renew my subscription from the Family to the Individual plan?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T17:21:30.53+00:00
Andrea Jones 0 Reputation points
answered 2026-09-16T17:21:46.4+00:00

AI answer

1 answer

What is the setting for Windows Update options

Is there an option to postpone an upcoming Windows 11 update? Thanks for your help, SweetTasha1

Windows for home | Windows 11 | Windows update
asked 2026-09-16T17:20:43.1533333+00:00
Phillip Richcreek 1,105 Reputation points
answered 2026-09-16T18:15:47.08+00:00
ApexNáV 370 Reputation points
2 answers

Microsoft Teams Attendance Report

Microsoft Teams is displaying the message “Attendance info isn’t available yet. Check again later” when I attempt to access the attendance information for a meeting. Could you please help determine why the attendance report is not available and whether…

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-09-16T17:17:44.9933333+00:00
L'oreal Jones 0 Reputation points
commented 2026-09-17T18:44:09.9333333+00:00
Demi Nguyen 2,165 Reputation points Independent Advisor
2 answers

How to get back my account after being hacked

Hello So today I went to log in to play some games and when I tried logging in I realized that my email had been switched and my account got hacked. I have never had this issue so I went to my email to see if I could revert it like you can do in some…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T17:16:24.6033333+00:00
sam campo 0 Reputation points
answered 2026-09-16T19:48:39.5366667+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
1 answer

Dell Dell Inspiron 5430 – Camera stops working after installing software / removing Dell software (0xA00F4244 NoCamerasAreAttached)

I have a Dell Inspiron 5430 running Windows 11, and I am having a strange problem with the built-in webcam. The Camera app shows: 0xA00F4244 <NoCamerasAreAttached> I initially installed the required chipset and video drivers. I then performed a…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-16T17:16:13.64+00:00
H V 0 Reputation points
commented 2026-09-29T00:09:19.9333333+00:00
Clary-N 16,295 Reputation points Microsoft External Staff Moderator
1 answer

Outgoing email gets stuck in the outbox

On both my iMac M4 and my MacBook Pro (5) outgoing email continually getting stuck in the outbox.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-16T17:15:06.8266667+00:00
James Seery 0 Reputation points
commented 2026-09-28T23:21:06.31+00:00
Chloe-V 13,440 Reputation points Microsoft External Staff Moderator
2 answers

I cannot receive emails from Pokemon center

I have received emails from Pokemon center in July but since then I haven't been able to receive any emails from Pokemon center or their newsletter. I have contacted them regarding this and they are saying it's not to do with their end. Please could you…

Outlook | Web | Outlook.com | Email
asked 2026-09-16T17:15:06.12+00:00
Thomas King 0 Reputation points
commented 2026-09-18T00:29:41.5666667+00:00
Hendrix-V 19,300 Reputation points Microsoft External Staff Moderator