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Unexpected Azure charge after cancelling free trial and unable to remove payment method

Hello Microsoft Azure Support, I activated an Azure subscription for a free trial and used it only for a few days. After that, I cancelled my Azure subscription and also turned off auto-pay/recurring billing. However, I have now received a bill/charge…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,647 questions
asked 2026-09-11T13:27:08.86+00:00
Surya nandini Peddinti 0 Reputation points
2 answers

Cannot contact support for issue with outlook 365 on macos from help button

I am having to reenter my outlook 365 password several times a day. My Macos is up to date, along with the office updates. The help button for support is not working.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-11T13:24:54.96+00:00
Jerry Winfield 0 Reputation points
answered 2026-09-11T14:06:20.3033333+00:00
John Jefferson Doyon 86,990 Reputation points Independent Advisor
2 answers

Help with random crashes on Windows 11 (netadaptercx)

I built a brand new PC a few weeks ago, and I have been experiencing random crashes. Everything would be just fine, every time I run a diagnosis of some sort, and stress test the system, everything works good. It is random sometimes i could go many hours…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T13:20:24.2366667+00:00
Cruba 0 Reputation points
commented 2026-09-11T15:20:10.76+00:00
Ivan B 122.7K Reputation points Independent Advisor
1 answer

Cancelling a recurring billing that I set up on someone else's account that I cannot access

Years ago I helped a colleague set up Microsoft 365 on their laptop. I set them up with office and I used my credit card details to pay for this. This has been charged each year and I am not able to cancel the charge. I disputed the charge last year but…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T13:16:47.6866667+00:00
Scott 0 Reputation points
answered 2026-09-11T13:51:40.68+00:00
DaveM121 929.6K Reputation points Independent Advisor
1 answer

Azure for Students: allowed regions policy restricts VM deployment and France Central has no available free VM SKU

Hello Azure Support Team, I am using an Azure for Students subscription and I am trying to create a free Linux virtual machine for learning and development purposes. My subscription has the Microsoft-managed policy "Allowed resource deployment…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,342 questions
asked 2026-09-11T13:15:34.8633333+00:00
BRUNO CARDOSO RODRIGUES 0 Reputation points
answered 2026-09-11T16:24:08.0933333+00:00
Jose Benjamin Solis Nolasco 12,201 Reputation points Volunteer Moderator
2 answers

Publisher from Office Professional Plus 2016

Will I still be able to use my Publisher from Microsoft Office Professional Plus 2016 after October? And will I be able to open files?

Microsoft 365 and Office | Publisher | For business
asked 2026-09-11T13:12:11.1466667+00:00
S. Harris 0 Reputation points
commented 2026-09-12T10:52:40.07+00:00
Julie Huynh 3,085 Reputation points Independent Advisor
1 answer

Azure Trusted Signing: Public identity validation fails as "Failed" with no error reason or details shown

Service:Azure Trusted Signing (Artifact Signing Account) — Identity validations Scenario: I am setting up a Trusted Signing account so I can create public-trust certificate profiles for signing our application. This requires a successful Public identity…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,257 questions
asked 2026-09-11T13:12:01.9666667+00:00
Animiste Labs 0 Reputation points
answered 2026-09-11T13:12:31.2733333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Help with the Authenticator app

I have the Authenticator app downloaded and successfully connected to one account. However, I am trying to connect it to my work email and it prompts me to sign in on the app, but then asks me for a code. I can’t get the code because I am not signed in…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T13:10:46.33+00:00
Annie Klein 20 Reputation points
accepted 2026-09-11T13:52:43.7933333+00:00
Annie Klein 20 Reputation points
1 answer

Need to authenticate to access admin, but can't ...

I have a M365 account, and I am the 1 user and admin for this account. Whatever I click on, I'm asked to authenticate through my app, but the app doesn't work! I can't access the admin portal, or my account, via online console or the authenticator! …

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T13:09:15.63+00:00
Nicola Graham 0 Reputation points
commented 2026-09-11T17:13:19.5966667+00:00
Hin Vo 445 Reputation points Independent Advisor
1 answer

I cannot type in the cells or formula bar on my excel worksheets.

I have tried all the fixes. the sheets are not protected. the drive has permissions. I've uninstalled and re installed Excel. I cannot get anything of these fixes to work.

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-11T13:08:43.5433333+00:00
Steven Page 0 Reputation points
commented 2026-09-11T17:38:54.9833333+00:00
Bob Jones AKA CyberTaz MVP 437.7K Reputation points
2 answers One of the answers was accepted by the question author.

User getting error "some of the files in this web page aren't in the expected location" when opening new emails in Outlook Classic

A user reported that she get the error message "some of the files in this web page aren't in the expected location" when she creates a new email in Outlook Classic. I have done the following: I have deleted all signatures I deleted the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-11T13:04:01.8566667+00:00
Schoedel, Daniel 20 Reputation points
commented 2026-09-11T13:57:19.7766667+00:00
Schoedel, Daniel 20 Reputation points
2 answers

is It possible to increase the Attachment size of e-mails sent using Email Communication Service?

Recently we started to send e-mails using Communication Service, but our solution require use to send Pdf files and images into the e-mail attachment, and some of those e-mails will be bigger than 10mb, so I'm wonder; Is it possible to increase this…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,794 questions
asked 2026-09-11T12:57:32.2333333+00:00
Victor Kaike 0 Reputation points
answered 2026-09-11T14:25:50.7066667+00:00
SHOUMIK CHAKRAVARTY 575 Reputation points
2 answers

Sound issue

My Win 11 Dell EBT2250 burps( Farts) when playing video's, usually musical video's and usually most often at the beginning of the video. I've tried most things. What is the problem?

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T12:53:20.7866667+00:00
Kitchen PC 0 Reputation points
answered 2026-09-12T00:30:35.22+00:00
Clary-N 15,745 Reputation points Microsoft External Staff Moderator
1 answer

Unable to create user . Error: Tenant Object quota exceed the limit. Need to increase it.

Unable to create user . Error: Tenant Object quota exceed the limit. Need to increase it. We have only 8 users .They use business basic license .

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-11T12:46:05.9333333+00:00
Robin Ahmed 0 Reputation points
answered 2026-09-11T19:41:08.77+00:00
Jim 0 Reputation points
1 answer

subscription issues

I have paid for my subscription 28th August 2026, however my account has downgraded to 5GB (instead of 100GB) and my subscription shows as declined and that I should renew it. I have my receipt that this was paid , please advise me why this happened

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T12:39:03.2066667+00:00
Tatiana Kr 0 Reputation points
answered 2026-09-11T14:23:03.2066667+00:00
John Jefferson Doyon 86,990 Reputation points Independent Advisor
1 answer

I have windows 11 25h2 pc and pc not getting driver of hp scanjet pro 2000s2 and showing error after driver installation device not connected/device offline please give a solution I have multiple of scanner of same model

I have windows 11 25h2 pc and pc not getting driver of hp scanjet pro 2000s2 and showing error after driver installation device not connected/device offline please give a solution I have multiple of scanner of same model.

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-11T12:37:26.2466667+00:00
Ravindra Aski 0 Reputation points
answered 2026-09-11T13:22:49.2666667+00:00
David-M 125.2K Reputation points Independent Advisor
0 answers

How to become an LSP (Licensing Solution Provider) partner to sell Enterprise Agreement (EA) licenses.

Hi Team, We are a CSP Partner, we would like to know how can we become an LSP (Licensing Solution Provider) partner to sell Enterprise Agreement (EA) licenses.

Microsoft Partner Center | Other
asked 2026-09-11T12:32:25.9333333+00:00
Richa Sharma 0 Reputation points
edited the question 2026-09-11T22:57:40.4633333+00:00
Gérard Oomens 131.3K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Stock History Excel feed not working after 7th September 2026

Excel is not returning stock history formulae results after 7th september 2026

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-11T12:32:16.68+00:00
Rajesh Krishnamurthy 20 Reputation points
accepted 2026-09-11T13:34:38.4533333+00:00
Rajesh Krishnamurthy 20 Reputation points
1 answer

Cursor skips back

When trying to copy data in excel in a string of cells the cursor skips back to the begining. For example Cel A1 = 1 Cel A2 = 2 When trying to pull this down I can see it counting, but at the moment I let go of the mouse the cursor skips back to A1 The…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-11T12:29:49+00:00
Guido Schols 0 Reputation points
edited the question 2026-09-11T18:02:18.9566667+00:00
Spigolo 136.1K Reputation points Volunteer Moderator