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How to reestablish WAP Proxy Trust ?

Hello Support team, External authentication is failing across the WAP farm, and Event ID 422 indicates that the trust between WAP and the internal AD FS farm has become invalid. This usually happens after certificate rotation or when the proxy…

Windows for business | Windows 365 Business
asked 2026-09-11T14:29:37.13+00:00
Horak David 0 Reputation points
answered 2026-09-11T15:29:16.7233333+00:00
Jason Nguyen Tran 25,370 Reputation points Independent Advisor
3 answers

How can I learn about azure RBAC concepts

How can I learn about azure RBAC concepts , like access and storage accounts , permissions, conditional access policies, reader, contributor,owner level of access, from fundamental to advanced levels . If possible any relevant courses available in Free?…

Community Center | Not monitored
asked 2026-09-11T14:28:03.74+00:00
Dinesh Kumar Mathiyarasan 40 Reputation points
answered 2026-09-11T15:44:50.25+00:00
Senthil kumar 2,410 Reputation points
1 answer

Recurring subscription cancellation

I am being charged $129.95 CAD annually by Microsoft. I no longer have access to or remember the Microsoft account that the subscription is attached to. I need the subscription identified and the recurring billing cancelled.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T14:26:50.2133333+00:00
M V 0 Reputation points
answered 2026-09-11T15:04:48.08+00:00
DaveM121 929.6K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Recover my Microsoft admin account

Hi community, How can I recover my Microsoft 365 Business admin account? Here’s the situation: I enabled MFA for my admin account in 2026, using only the Microsoft Authenticator app on my Android Phone. I changed my phone and did not set up a backup…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T14:26:01.51+00:00
Jarkko Tirronen 0 Reputation points
commented 2026-09-11T15:36:43.9933333+00:00
Jarkko Tirronen 0 Reputation points
1 answer

Hyper-V saved-state VM migration fails due to missing encryption keys- how to export and import VM state encryption keys?

Moving saved-state virtual machines to a new Hyper-V host fails because the destination host cannot decrypt the saved state files. Diagnostics show that the target host lacks the original host security keys required to unlock the encrypted state data on…

Windows for business | Windows 365 Business
asked 2026-09-11T14:25:30.1633333+00:00
Harry Taylor 0 Reputation points
answered 2026-09-11T14:59:55.9733333+00:00
Hoang Le 4,665 Reputation points Independent Advisor
1 answer

Signing in to the account in the Microsoft Authenticator app

I’m having a problem: I was logged out of my account in the app, and now I can't log back in. I’ve tried various methods, but nothing works. I need to access Outlook, but since it requires using this app, I can't get in; the app keeps throwing up various…

Microsoft Security | Microsoft Authenticator
asked 2026-09-11T14:25:20.28+00:00
Болтенко Данил 0 Reputation points
answered 2026-09-11T20:04:47.6466667+00:00
Jim 0 Reputation points
3 answers

How do I fix automatic repair

Context Automatic Repair couldn’t repair your PC Press “Advanced options” to try other options to repair your PC, or “shut down” to turn off your PC. Log file : D:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T14:23:39.6266667+00:00
Daniel Mwaura 0 Reputation points
commented 2026-09-11T15:01:41.8733333+00:00
Mathanraj 0 Reputation points
0 answers

Outlook at Copilot

I have a Microsoft 365 Personal subscription on one personal Microsoft account. @rogers.com and @outlook.com are aliases of the same Microsoft account. In Outlook for Mac, Copilot works correctly when composing from the native outlook.com mailbox, but…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-11T14:19:02.9133333+00:00
Duane Green 0 Reputation points
1 answer

How many times does the same sponsored advertisement have to come up while I'M scrolling?????

How many times does a sponsored advertisement have to come up while I'm scrolling MSN. Meaning, I don't see why an advertisement has to come up (the same one) over and over again... SHOULDN'T THERE BE A THRESHOLD FOR THAT WITHIN ADVERTISEMENT LAW?…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

441 questions
asked 2026-09-11T14:18:14.2166667+00:00
Chantus 0 Reputation points
answered 2026-09-11T16:33:57.24+00:00
MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
2 answers

Surface pro 11 warranty and repair

I sent my nearly new surface pro 11 for a repair last month and my status on the order has been unchanged since delivery on 08/15. I have no idea where the device is or the actual status of the repair and I have been unable to speak to anyone. Does…

Surface | Other
asked 2026-09-11T14:18:11.2833333+00:00
Patrick Adamson 0 Reputation points
edited an answer 2026-09-11T20:10:55.29+00:00
Haytham-C 5,130 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Teams call still rings even in vibrate or silent mode

I’m experiencing the exact same problem described here years ago: Link It is ridiculous that a core notification bug like an Android phone ringing unexpectedly during Teams calls has been known for years and still hasn't been fixed. Is this even on the…

Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
asked 2026-09-11T14:15:51.6166667+00:00
Wyrus Khoo 0 Reputation points
accepted 2026-09-11T15:11:48.9+00:00
Wyrus Khoo 0 Reputation points
2 answers

How to work on one pc with both a personal and work Microsoft account?

I am using a personal PC for personal activities as well as work activities. I have two Microsoft 365 accounts - one personal and one for work. How can I clearly operate on one PC with two accounts? I need separate access to each OneDrive. Only the Work…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-11T14:13:01.51+00:00
K Johns 0 Reputation points
commented 2026-09-11T15:37:18.7666667+00:00
Demi Nguyen 1,665 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

personal Microsoft account has been incorrectly provisioned as a Work Account

“My personal Microsoft account has been incorrectly provisioned as a Work Account inside a tenant I do not control. I cannot leave the organisation, cannot delete the tenant, and cannot switch directories. Please remove my MSA from the Azure AD tenant…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T14:12:58.4366667+00:00
Gary Tinker 0 Reputation points
accepted 2026-09-11T15:19:55.8433333+00:00
Gary Tinker 0 Reputation points
1 answer

I can't access the Family organizer account. Want to leave the family group

I am a member of a Microsoft Family group, but I don't have access to the family organizer account. I need help leaving the family group and resolving the Family Safety restrictions on my account.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

95 questions
asked 2026-09-11T14:09:23.67+00:00
Arham Zaheen 0 Reputation points
answered 2026-09-11T14:47:05.01+00:00
SD - IA 178.9K Reputation points Independent Advisor
1 answer

Xbox Mode / Full Screen Experience missing on Windows 11 26H2 (Build 26300.9539)

Hello, I am trying to understand why Xbox Mode / Full Screen Experience (FSE) is still unavailable on my Windows 11 desktop PC. My current configuration is: Windows 11 26H2 OS Build: 26300.9539 CPU: Intel Core i5-12600KF GPU: NVIDIA GeForce RTX 3070…

Windows for home | Windows 11 | Settings
asked 2026-09-11T14:07:19.7233333+00:00
Malo-Valentin Lequy 0 Reputation points
answered 2026-09-11T23:46:10.3433333+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
2 answers

Having issues opening my word app

I tried opening my Microsoft word, but it was saying, the app ran into repair issues and needs to be repaired, which I clicked on the repair button, but nothing happened.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-11T14:04:22.9966667+00:00
Chris Factor 0 Reputation points
answered 2026-09-11T14:22:31.7733333+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
2 answers

Updating my 365 subscription payment method

I need to update my credit card for my subscription. I am the admin for my account, and the IT company helped set it up. It is now up for renewal, and I cannot access the menu to update my information. I learned they arranged the purchase through Ingram…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T14:01:58.0066667+00:00
Richard Hamaty 0 Reputation points
edited an answer 2026-09-11T17:53:20.4966667+00:00
Daniel-Vo 6,355 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft screw up - very annoyed

As a licensed Amateur Radio Operator I was happily programming my hand held and mobile radios using windows 11 until the updates came along. Updates have succeeded in blocking my radio updates, choosing not to now recognise the radio programming cables,…

Windows for home | Windows 11 | Windows update
asked 2026-09-11T13:59:40.67+00:00
Ronald Westrup 0 Reputation points
commented 2026-09-11T14:11:07.7833333+00:00
Neil D 34,280 Reputation points Volunteer Moderator
2 answers

Issue with the search feature in Word 2024

Hello folks. My configuration: Mac OS Tahoe Word 2024 This version introduced a new search gimmick that originates obviously from Apple's. It's just as dysfunctional as the original. Case 1: I am working on Document A with 2 windows open. Lets call them…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-11T13:57:23.34+00:00
Saint/112 40 Reputation points
answered 2026-09-11T20:33:59.3233333+00:00
Saint/112 40 Reputation points
1 answer

How can I use Templates for Planner in Private Team Channels?

Teams has now rolled out Planner support for private channels. However, I am unable to reuse existing plans or even templates that I have created. This issue only occurs in private channels. Does anyone know whether this is a known issue, and if so,…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Private channels
asked 2026-09-11T13:55:12.0633333+00:00
MC4 0 Reputation points
commented 2026-09-11T17:58:37.13+00:00
MC4 0 Reputation points