15,428 questions
2 answers
api-ms-win-core-winrt-l1-1-0.dll missing
the above program is missing on my computer and files wont open
Windows for home | Previous Windows versions | Performance and system failures
asked
2026-09-14T23:08:54.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 77%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Ann Howells
0
Reputation points
edited an answer
2026-09-17T08:02:45.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
10,660
Reputation points Microsoft External Staff
Moderator
1 answer
Windows 11 license was deleted need help
Hi, I was not able to get Windows updates do to an error accessing a directory/drive on the computer. Searched the internet and found help to restore the section of issue and tried it. mountvol y: /S Then did EFI/Microsoft/Fonts -> del . This worked…
Windows for home | Windows 11 | Licensing and activation
5,296 questions
asked
2026-09-14T23:08:42.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 87%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBE%3C/text%3E%3C/svg%3E)
Brad Epperson
0
Reputation points
commented
2026-09-15T08:40:28.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D
34,295
Reputation points
Volunteer Moderator
1 answer
The magnifier app buttons don't always register
I also want to add that I've written several tickets about this in the feedback hub. I'm not sure if anybody is reading those tickets. So the issue I have with the magnifier app, which is used for visually impaired people, is that the close and minimize…
Windows for home | Windows 11 | Accessibility
1,594 questions
asked
2026-09-14T23:06:22.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 20%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
Everett Phoenix
0
Reputation points
commented
2026-09-16T02:25:28.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
12,625
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Improper Handling of Microsoft Certification Exam by Pearson VUE
Hello Microsoft, I would like to formally report an issue I experienced today with your exam delivery partner, Pearson VUE. I was scheduled to take the SC‑300 exam at 9:45 AM EST and arrived 30 minutes early, as recommended. I downloaded the exam…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,862 questions
asked
2026-09-14T23:00:37.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 70%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Kasra ghasemi
20
Reputation points
commented
2026-09-15T00:27:34.52+00:00
Kasra ghasemi
20
Reputation points
3 answers
changing the from when forwarding an email
I used ot be able to change the from line when i wanted to reply or forward an email that cam in to a generic email address. Now it just brings up a new email without adding in the information from the original email. How can I change the from line?
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,406 questions
asked
2026-09-14T22:57:23.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Betty Tannous
0
Reputation points
answered
2026-09-17T07:14:39.5933333+00:00
Hornblower409
15,140
Reputation points
1 answer
Account hacking is occurring
someone keeps trying to log into my account I have changed password multiple times and forced sign out. over 4 hours ago and it has happened again. how can my account be secure again
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,678 questions
asked
2026-09-14T22:54:46.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 84%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Siena Ferrazzo
0
Reputation points
answered
2026-09-14T23:35:09.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
46,015
Reputation points
Independent Advisor
4 answers
The ability to adjust the default font size for new documents
It would be nice if the Microsoft word desktop website could save your font size setting, so that you don't have to manually adjust the font size with every new document; if you don't want to use the default size of 12
Microsoft 365 and Office | Word | For education | Other
Microsoft 365 and Office | Word | For education | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
299 questions
asked
2026-09-14T22:48:08.19+00:00
Everett Phoenix
0
Reputation points
edited an answer
2026-09-15T09:35:28.0133333+00:00
Stefan Blom
352.1K
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
Windows SCM: Is there a supported integration point for policy-based rejection of service-creation requests?
Microsoft DocHelp directed my SCM documentation inquiry to Microsoft Q&A. I am evaluating a Windows application design requiring an independently protected, fixed policy to constrain service creation through the existing Windows Service Control…
Windows development | Windows API - Win32
3,027 questions
asked
2026-09-14T22:42:13.8266667+00:00
Chris Terrell
60
Reputation points
accepted
2026-09-19T22:25:32.72+00:00
Chris Terrell
60
Reputation points
5 answers
how to get a call from tech support
I cannot find a way to request a call from tech support. Can you help me?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,141 questions
asked
2026-09-14T22:41:34.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 5%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JoAnne Moncrief
0
Reputation points
answered
2026-09-17T18:47:05.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
84,820
Reputation points
Independent Advisor
2 answers
auto payment denied as fraud by my bank
my microsoft office 365 auto payment was declined by my bank, I need to talk on phone to someone
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,127 questions
asked
2026-09-14T22:38:38.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 28.999999999999996%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
JoAnne Williams
0
Reputation points
answered
2026-09-14T23:14:23.1333333+00:00
Lester Bernard Reyes
84,820
Reputation points
Independent Advisor
2 answers
KB5002914 security update EXCEL PROBLEM
IS THE KB5002914 security update EXCEL PROBLEM GOING TO BE FIXED
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,701 questions
asked
2026-09-14T22:38:23.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 72%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bill Nichols
0
Reputation points
answered
2026-09-17T09:21:07.78+00:00
@antonino_ingrassia79
0
Reputation points
1 answer
Windows defender scans
As a side comment, on this website, the "ask a question" button is not available in the mobile site. Please pass that complaint on to the right department. My primary concern is that I feel like the daily Windows defender scans are excessive.…
Windows for home | Windows 11 | Security and privacy
8,699 questions
asked
2026-09-14T22:37:43.38+00:00
Everett Phoenix
0
Reputation points
answered
2026-09-14T22:46:54.48+00:00
CrazyKats
19,595
Reputation points
Volunteer Moderator
4 answers
One of the answers was accepted by the question author.
No Files After Purchasing Additional Storage
Hello: I purchased 1 TB of additional storage so I can continue to use One Drive on my computer; however my files are not there. What is the problem? If you cannot support me, what can I do? You have my money. Thank you. Coleen Rockey
Windows for home | Windows 11 | Files, folders, and storage
11,702 questions
asked
2026-09-14T22:37:00.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 54%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Coleen Rockey
20
Reputation points
edited a comment
2026-09-16T02:01:38.9433333+00:00
Craig Long
18,630
Reputation points
3 answers
How do you sign in if MS always show Uknown error (Office for Mac)
Yeah thanks I have latest MS Office I log in properly. I have paid account in good standing. Nothing matters. You just cannot sign it due to unknown error. And yes I have all latest packaged downloaded. Moderator note: thread updated with operating…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,004 questions
asked
2026-09-14T22:34:57.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 24%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Alexander Horvath
0
Reputation points
edited an answer
2026-09-15T10:00:53.4633333+00:00
Stefan Blom
352.1K
Reputation points MVP
Volunteer Moderator
1 answer
I just want an answer for Microsoft rewards
when are you restocking Microsoft rewards I have been grinding since 2025 and it's been months and they still did not restocked it
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,358 questions
asked
2026-09-14T22:34:34.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Doma
0
Reputation points
answered
2026-09-14T23:10:55.2666667+00:00
Jonathan Deives
81,435
Reputation points
Independent Advisor
3 answers
Exchange Hybrid Wizard Setup, Follow Up Setup
Exchange 2019 Cu14. Working on migrating to Exchange online. The goal is to enable Entra connect, migrate Exchange to the cloud, end Entra connect, and manage the cloud/local AD separately. When running the Exchange Hybrid Wizard, what all is configured…
Exchange | Hybrid management
Exchange | Hybrid management
The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control.
2,457 questions
asked
2026-09-14T22:32:52.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 7.000000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Susan Dodds
421
Reputation points
commented
2026-09-16T22:06:56.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jay1 Tran
860
Reputation points
Independent Advisor
1 answer
Não solicitei cancelamento da conta Microsoft 365
Prezados, Fiz um comentário que não estava conseguindo acessar o Microsoft 365 e o aplicativos do Word, Excel e outros do grupo, e a Microsoft entendeu que eu estava cancelando minha assinatura e pedindo o reembolso. Assim, solicito desconsiderar e…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,051 questions
asked
2026-09-14T22:31:22.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 48%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Miguel Alcantara
0
Reputation points
edited an answer
2026-09-14T23:05:33.71+00:00
Jonathan Deives
81,435
Reputation points
Independent Advisor
1 answer
How to log in to an Edge browser account without linking it to the system
How to log in to an Edge browser account without linking it to the system
Microsoft Edge | Profile, sync, and sign in | Windows 10
Microsoft Edge | Profile, sync, and sign in | Windows 10
Managing profiles and sync in Microsoft Edge on Windows 10
866 questions
asked
2026-09-14T22:28:37.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 99%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
shuncon
0
Reputation points
commented
2026-09-16T02:07:48.61+00:00
Jeronimo Fuerte
46,090
Reputation points
Independent Advisor
2 answers
need help with memory and disk usage
ive recently started to reuse my 2 year old laptop again (acer aspire) and it is very slow and when i checked, my memory and disk usage was at 100% and ive tried some stuff however i do not understand laptop and computers and dont want to try anything…
Windows for home | Windows 11 | Performance and system failures
32,451 questions
asked
2026-09-14T22:25:49.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 5%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
olivetree122
0
Reputation points
answered
2026-09-14T23:02:06.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
123.6K
Reputation points
Independent Advisor
1 answer
Copilot placed on Cooldown
Copilot was put on cooldown is still active after 2 days. how long will the cooldown last?
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
129 questions
asked
2026-09-14T22:24:55.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 98%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael McClain
0
Reputation points
commented
2026-09-18T09:00:00.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
16,020
Reputation points Microsoft External Staff
Moderator