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2 answers

How do I access a second hand personal computer without microsoft username and password?

I have acquired a second hand computer but don't have access to the existing Microsoft account to gain access. how do I add a new account?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-15T04:09:33.2333333+00:00
Joshua Stuart 0 Reputation points
answered 2026-09-15T04:47:13.41+00:00
Estrella721 46,015 Reputation points Independent Advisor
2 answers

Need a Support phone number

I have tried multiple support venues. None have resolved the issue. I need a Support phone number to talk to someone.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T04:05:02.3266667+00:00
Charles Hendryx 0 Reputation points
answered 2026-09-15T04:54:10.6533333+00:00
Lester Bernard Reyes 84,820 Reputation points Independent Advisor
1 answer

Change SC-200 exam from online proctored to Pearson VUE test center

I have already scheduled my SC-200: Microsoft Security Operations Analyst exam as an online proctored exam. I now want to change the exam delivery mode from online proctored to an in-person Pearson VUE test center. When I use the reschedule option, I am…

Community Center | Not monitored
asked 2026-09-15T03:59:57.09+00:00
KALIDINDI SAI THARUN 0 Reputation points
answered 2026-09-15T08:15:51.9066667+00:00
Julian Sharp 43,336 Reputation points
2 answers

unable to buy ms office 365

I was using ms office 365 certainly I experience that a massage ms office 365 to buy, and ms office has stopped to work, trying to buy but unable to do so

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T03:56:04.24+00:00
Gopal Das 0 Reputation points
edited an answer 2026-09-15T04:35:48.18+00:00
GsN5034 - IA 76,995 Reputation points Independent Advisor
2 answers

how does scenario manager work if values with formulas change

If some of my changing values for a scenario are formulas, how can I ensure they go back to the initial value. It doesn't seem like they can. Is there another way?

Microsoft 365 and Office | Excel | Other | Other
asked 2026-09-15T03:54:52.7633333+00:00
Graeme Smith 0 Reputation points
commented 2026-09-16T09:14:16.68+00:00
Kai-H 26,840 Reputation points Microsoft External Staff Moderator
1 answer

How to set up a weekly report for one Ramp (ICTR) in CBI / Fireblade.

I don't know how to set up a weekly report for one Ramp (ICTR) in CBI / Fire blade. How do I delete columns I don't need?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-15T03:53:41.82+00:00
Frank Farrell 0 Reputation points
answered 2026-09-15T04:19:06.04+00:00
Hin Vo 450 Reputation points Independent Advisor
0 answers

AADSTS500207 "The account type can't be used for the resource you're trying to access" — Credential Management API, External ID (CIAM) tenant

Goal: I'm setting up Passkey (FIDO2) support for customer sign-in on a Power Pages portal, using Microsoft Entra External ID (CIAM) as the identity provider. Current authentication is email + password as the primary method, with email one-time passcode…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-09-15T03:46:19.2433333+00:00
Ella Oducado 0 Reputation points
1 answer

I paid for my renew Microsoft word subscription, but I still cannot use my microsoft, It keeps giving me copilot stuff.

I paid for my renew Microsoft word subscription, but I still cannot use my microsoft, It keeps giving me copilot stuff.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-15T03:41:43.4066667+00:00
keith preddie 0 Reputation points
answered 2026-09-15T04:20:31.5633333+00:00
Jhun Buala 5,720 Reputation points Independent Advisor
2 answers

how do i fix it

my shift 2 keydoesnt give the a swirly thing it gives this "

Windows for home | Windows 11 | Settings
asked 2026-09-15T03:33:31.1166667+00:00
joshua herrera 0 Reputation points
answered 2026-09-15T04:24:15.1466667+00:00
GsN5034 - IA 76,995 Reputation points Independent Advisor
2 answers

Changed MS 365 Subscriptions. Cannot Open Original Word Files

Changed MS 365 Subscriptions from Family to Personal. Old Word docs not open in MS 365 Personal. What do I do?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-15T03:32:44.1133333+00:00
Charles Hendryx 0 Reputation points
answered 2026-09-15T04:15:10.07+00:00
Jhun Buala 5,720 Reputation points Independent Advisor
1 answer

I am not able to reset my MFA

I am the only Global Administrator of my Azure/Entra tenant. I lost my Microsoft Authenticator device, and Authenticator is my only MFA method. I have no other Global Administrator and no alternative authentication method. I cannot access the Azure…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T03:31:03.7633333+00:00
Nazeer Shaik 0 Reputation points
answered 2026-09-15T05:57:04.5066667+00:00
JeseminQH 600 Reputation points Independent Advisor
1 answer

Outlook not receiving messages

Hi all, I have two accounts, the main one is okay but the second account has stopped receiving messages. How can I fix this? Rgds, Dave R.

Microsoft 365 and Office | Other
asked 2026-09-15T03:29:16.78+00:00
David Robinson 0 Reputation points
answered 2026-09-15T04:12:27.85+00:00
GsN5034 - IA 76,995 Reputation points Independent Advisor
1 answer

Help me please I need it

MY windows is not working PLZ help me And it doesn't work no more and I have a windows accent please help .

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-15T03:23:05.09+00:00
Ignacio Bueno 0 Reputation points
answered 2026-09-15T03:57:35.8466667+00:00
John DeV 170.1K Reputation points Independent Advisor
1 answer

My Microsoft account has been hacked

My Microsoft account has been hacked and the email used to log into the account has been changed, as well as the password. Now my old email is not recognized and I can't get files from OneDrive. I've gone through the Recovery process as well as the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-15T03:20:10.2033333+00:00
Laura Stack 0 Reputation points
answered 2026-09-15T04:07:59.43+00:00
GsN5034 - IA 76,995 Reputation points Independent Advisor
2 answers

SFTP connection issue

Hi, On Filezilla I created a new site and put 22 as the port to link to SFTP server (using server 2022) why got this issue? Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server" Error: File transfer failed…

Windows for business | Windows Server | Networking | Network connectivity and file sharing
asked 2026-09-15T03:14:49.5433333+00:00
Jonathan 380 Reputation points
commented 2026-09-18T03:59:25.6466667+00:00
Jonathan 380 Reputation points
3 answers

cannot add or remove addresses to my safe senders list in OWA

I cannot add or remove any addresses or domains in my Safe Senders list. Every change fails with the message “Couldn’t save changes.” This happens in Outlook.com and in the Windows Outlook app. No Safe Sender updates are saved at all. This is a…

Outlook | Web | Outlook.com | Email
asked 2026-09-15T03:04:44.0833333+00:00
Ben f 0 Reputation points
answered 2026-09-16T04:57:52.4933333+00:00
Hornblower409 15,115 Reputation points
2 answers

Credit balance not updated following "topped off" notification

I received a notification stating that my Azure credits were topped off, and while my expiration date has extended, my available credit balance has not updated. Could you clarify why the new amount isn't reflecting yet, and let me know if any action is…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,682 questions
asked 2026-09-15T03:02:48.4566667+00:00
Ahmed feras 5 Reputation points
commented 2026-09-15T08:02:12.4766667+00:00
kagiyama yutaka 5,410 Reputation points
2 answers

I want a full refund

Good evening, I was charged $180 to my debit card from Microsoft and I was not given any information to the transaction. I would like my full refund or help to get it. Thanks.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-15T02:51:43.6466667+00:00
Bryson Mullen 0 Reputation points
commented 2026-09-15T03:31:05.7666667+00:00
John DeV 170.1K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

My @hotmail.com account was compromised

My @hotmail.com account was compromised and the attacker sent emails from my account. I immediately changed my password. I can still sign in and see all my old emails, and I can send emails, but I cannot receive any new emails. I tested by sending an…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-15T02:50:55.34+00:00
diane tomlin 100 Reputation points
accepted 2026-09-16T01:16:40.8366667+00:00
diane tomlin 100 Reputation points
1 answer

Sole Global Admin locked out by MFA — need Data Protection team escalation

I am the administrator of the @ELTLearningSolutions.onmicrosoft.com tenant. I cannot access my account because it is blocked by MFA (Authenticator), and I am the only administrator. I have already called Microsoft Support (was told this can't be resolved…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T02:43:20.1833333+00:00
ELT Learning Solutions 0 Reputation points
edited the question 2026-09-15T03:30:48.05+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator