Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,066 questions
2 answers
Subscription not working
all my MS365 apps not all say I need to activate a subscription but my apple id is showiing an active subscription. Then when I try to reactivate I get an "unknown error" code. Please fix the following issue.
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked
2026-09-13T16:29:35.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 11%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Matthew Leiner
0
Reputation points
answered
2026-09-13T17:09:40.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,610
Reputation points
Independent Advisor
1 answer
SIGN IN ISSUE in Ms Excel
I TRY TO SIGN IN IN EXCEL EVERYTHING GOES SMOOTH UNTIL I ENTER THE OTP..AS I ENTER IT A TYE OF BLANK SCREEN APPEARS EVERYTIME..TRIED MANY DIFFERENT METHODS TO FIX IT BUT IT STILL APPEARS
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,969 questions
asked
2026-09-13T16:30:11.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 6%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Emaan Shakeel
0
Reputation points
answered
2026-09-13T17:07:38.02+00:00
Manoel Barros
22,030
Reputation points
Independent Advisor
1 answer
Trying to add Azure account on Azure Data Studio but I get the error "request_cannot_be_made" with the message "Token request cannot be made without authorization code or refresh token" and cannot sign in
I am currently trying to access my SQL server through Azure Data Studio as I need to use it for my work but I am currently unable to access it as it is requiring me to create a new firewall rule and all of the Azure accounts currently linked were deleted…
Azure Data Studio
Azure Data Studio
A cross-platform database tool for data professionals using on-premises and cloud data platforms on Windows, macOS, and Linux.
153 questions
asked
2026-09-10T15:59:34.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 65%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Nick
5
Reputation points
answered
2026-09-13T17:04:13.8366667+00:00
Allan Solomon Mejia
10,065
Reputation points
3 answers
2026-09 Securityupdate (KB5124008) (26200.9445) PROBLEM
So my download starts fine downloadig quite slow but still, after a while it just stops and says it failed. What can I do to resolve this? I have tried this multiple times, freed up space from the pc, rebooted etc etc..
Windows for home | Windows 11 | Windows update
15,585 questions
asked
2026-09-13T16:27:04.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 69%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
Wesley
0
Reputation points
edited an answer
2026-09-13T17:02:59.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
88,100
Reputation points
Independent Advisor
2 answers
A140 schedule issue
I have try to schedule AZ140 exam last 4 days but I can't secluded,after filling my address I'm face unexpected error page only
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,056 questions
asked
2026-09-13T15:53:13.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 70%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Raguvaran Marimuthu
0
Reputation points
answered
2026-09-13T16:56:00.8133333+00:00
Julian Sharp
43,861
Reputation points
1 answer
I was unable to take the exam due to technical glitch...
I have the voucher for the exam and i have scheduled the exam for 13 sept 2026 3:15 pm but there was a system check error when i was starting the exam then the re schedule options come and i tried to reschedule the exam but it pops an error everytime i…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,056 questions
asked
2026-09-13T14:14:19.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 31%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
bhavesh tiwari
0
Reputation points
answered
2026-09-13T16:54:24.4333333+00:00
Julian Sharp
43,861
Reputation points
2 answers
How to disable Windows updates permanently?
Hi, I need support about windows 10 Enterprise LTSC. We need to disable Windows Updates because an update could damage our application on a Microsoft Workstation 6 Series 2. It would be fatal if we were to upgrade to Windows 11 (it currently has Windows…
Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked
2025-09-09T22:34:49.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 5%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alvaro Cebreros
0
Reputation points
commented
2026-09-13T16:52:36.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,905
Reputation points
Volunteer Moderator
2 answers
App Control policy "AllowMicrosoft_2023-05-04" keeps returning after reboot and disables Microsoft Defender after confirmed Trojan infection
Hello, I am using a personal Windows PC, not a company/school-managed device and not intentionally enrolled in Intune/MDM. I recently discovered what appears to be a serious malware infection with persistence mechanisms. I am trying to determine how to…
Windows for home | Windows 11 | Security and privacy
8,745 questions
asked
2026-09-13T14:06:52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 35%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
志军 龚
0
Reputation points
commented
2026-09-13T16:47:52.9733333+00:00
Ramesh Srinivasan
88,100
Reputation points
Independent Advisor
2 answers
Error 715-123130 / 404.
Нужна прямая ссылка на ISO Windows 10 22H2, русский язык, x64. Стандартная страница загрузки выдаёт ошибку 715-123130 / 404.
Windows for home | Windows 10 | Install and upgrade
15,827 questions
asked
2026-09-13T13:47:22.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 21%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Stanislave G
0
Reputation points
answered
2026-09-13T16:47:07.8933333+00:00
Spigolo
136.2K
Reputation points
Volunteer Moderator
1 answer
windows 11 : how to fix spacing problem with desktop icons ?
Recently the spacing of my desktop icon has change, without my interaction. How to reset to normal spacing ?
Windows for business | Windows 365 Business
2,796 questions
asked
2025-09-29T12:09:41.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 72%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Edgar DOUSI
0
Reputation points
commented
2026-09-13T16:45:50.6233333+00:00
JuliaMarvin
22,905
Reputation points
Volunteer Moderator
2 answers
My old account
I'm trying to get back into My old account ive tried answering questions about my account but cant remember them all I need to get back into this email so I can get back onto my old account so I can get pictures of my kids
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,882 questions
asked
2026-09-13T15:52:12.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 95%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Joshua Morrissey
0
Reputation points
answered
2026-09-13T16:40:15.9566667+00:00
Jonathan Deives
81,795
Reputation points
Independent Advisor
1 answer
I cant open lightroom classic
i have contacted adobe and they say there is a problem which MS must fix relating to opening lightroom classic. I have MS family.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,222 questions
asked
2026-09-12T13:47:58.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 4%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sam Rosenthal
0
Reputation points
commented
2026-09-13T16:38:29.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
13,310
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Account Hacked or Compromised
How to get my sons account back if the guy who took his account has deleted the security info and replaced the gmail with oulook or else. Is it possible to get his account back because it shows his gmail doesnt exist.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,551 questions
asked
2026-09-13T16:37:56.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEO%3C/text%3E%3C/svg%3E)
Ernests Ozols
0
Reputation points
answered
2026-09-13T16:38:11.65+00:00
AI answer
1 answer
necesito devolucion de un cobro realizado a mi tarjeta de debito
El 03 de Setiembre, tube un cobro en mi terjeta de debito por $141.37 por concepto de Microsoft Family, es un servicio que no tengo y si lo tube fue hace muchos anos, yo no reviso mis pagos muy seguido, yo solo terngo microsoft 365, por el cual pago 108…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,129 questions
asked
2026-09-13T16:02:32.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 89%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
ricardo cordova
0
Reputation points
answered
2026-09-13T16:35:18.58+00:00
DaveM121
935.1K
Reputation points
Independent Advisor
1 answer
Not receiving password reset emails
I am unable to receive password reset emails to my live.com but can receive all other emails from apps and websites. Tried online fixes and nothing is working. Fix this issue!
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,946 questions
asked
2026-09-06T04:59:53.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 56.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rachael Trom
0
Reputation points
commented
2026-09-13T16:33:25.3133333+00:00
Lucus-V
13,310
Reputation points Microsoft External Staff
Moderator
1 answer
"User is authenticated but not connected" problem with thunderbird
Hello, When I try to read/write mails from my personnal Outlook account on my laptop and my android phone, I use MS Authenticator to configure and approve connexion but I always have the message "User is authenticated but not connected". In…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,882 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 13%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Automatic replies cannot be displayed because the server is currently unavailable
We are experiencing this pop-up when trying to add automatic replies: "Automatic replies cannot be displayed because the server is currently unavailable" This is when trying to apply to our own accounts. We have tried signing out of office and…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,222 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 37%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
3 answers
Copilot chat titles visible but conversation contents missing across all devices
Good morning/afternoon... I am unable to access most of my historical Copilot conversations. The chat titles are still visible in the left-hand chat history on Copilot Web, but when I open them, the conversation content does not load. Most chats…
Microsoft Copilot | Other
2,195 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 60%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
No option to add phone number
I'd like to add my phone number to my account as a backup for verification. The add phone number button is missing. I tried changing the way I sign in and it doesn't appear there, either. How can I add my phone number to my account? Thank you so much for…
Microsoft 365 and Office | Subscription, account, billing | For home | Android
Microsoft 365 and Office | Subscription, account, billing | For home | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
445 questions
asked
2026-09-13T15:58:20.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 64%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Stephanie F
0
Reputation points
answered
2026-09-13T16:30:52.7633333+00:00
DaveM121
935.1K
Reputation points
Independent Advisor
2 answers
Word Envelope Printing malfunction
When I use the "Mailing" tag to create an envelope for a letter the envelope is properly laid out on the screen but prints in the wrong place. It juust started happening after several years of proper operation. How does one fix that?
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,246 questions
asked
2026-09-12T14:29:07.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 96%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gerald Ross
0
Reputation points
commented
2026-09-13T16:27:56.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aetherin
2,165
Reputation points
Independent Advisor