Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,764 questions
1 answer
Outlook will not refresh
UTC Date: REMOVED PII Client Id: REMOVED PII Session Id: REMOVED PII Client Version: 20260821009.13 BootResult: fail Back Filled Errors: Unhandled Rejection: SyntaxError: Failed to execute 'json' on 'Response': Unexpected end of JSON…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-09-09T15:02:58.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 32%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Randy Ridenour
0
Reputation points
commented
2026-09-13T07:58:03.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
10,820
Reputation points Microsoft External Staff
Moderator
1 answer
Hebrew isnt working on microsodt translator
Hebrew isnt working on microsoft translator keeps saying connection error but all the other languages work
Microsoft 365 and Office | Translator | For home
Microsoft 365 and Office | Translator | For home
A powerful, cloud-based language translation tool developed by Microsoft.
29 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 82%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
Windows 11 PC running slowly after recent update
My Windows 11 PC became slow after a recent update. Apps take longer to open, and startup is delayed. How can I fix this?Windows 11
Windows for home | Windows 11 | Performance and system failures
32,482 questions
asked
2026-09-13T07:18:12.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 95%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Austin Nkomo
0
Reputation points
answered
2026-09-13T07:53:16.1533333+00:00
DaveM121
933.5K
Reputation points
Independent Advisor
1 answer
Stuck on "You don't currently qualify for a sandbox subscription" for 3+ days, profile complete, GitHub linked
I joined the Microsoft 365 Developer Program and my dashboard shows "Thank you for joining. You don't currently qualify for a Microsoft 365 Developer Program sandbox subscription." This has persisted for 3+ days with no change. My profile is…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
980 questions
asked
2026-09-13T04:43:05.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Joshua Thompson
0
Reputation points
edited an answer
2026-09-13T07:45:05.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
1,655
Reputation points
Independent Advisor
2 answers
Laptop speaker not working
My laptop speaker is not working at all. In the bottom right hand corner it has a speaker symbol with a x and on settings it wont let me turn up the volume and fixed at the bottom.
Windows for home | Windows 11 | Devices and drivers
24,437 questions
asked
2026-09-11T20:01:17.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 70%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Michael Redfearn
0
Reputation points
answered
2026-09-13T07:32:16.5433333+00:00
Kapil Arya
38,471
Reputation points
Volunteer Moderator
2 answers
Motherboard has died
How do I activate Windows 11 when I install a new motherboard?
Windows for home | Windows 11 | Licensing and activation
5,313 questions
asked
2026-09-12T08:29:49.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 43%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mik
0
Reputation points
answered
2026-09-13T07:30:34.4333333+00:00
Kapil Arya
38,471
Reputation points
Volunteer Moderator
1 answer
Cancelled pre order and charged it want refund
I pre ordered mw4 and I cancelled it and was still charged for it and I want a refund
Bing | Other
Bing | Other
Miscellaneous topics that do not fit into specific categories.
1,551 questions
asked
2026-09-13T06:50:15.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 6%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tyler tourond
0
Reputation points
answered
2026-09-13T07:26:17.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
85,240
Reputation points
Independent Advisor
2 answers
how to get sound on my laptop
My system says there are no output devices and I do not get sound when trying to play youtube or other videos
Windows for home | Windows 11 | Settings
10,092 questions
asked
2026-09-12T18:25:35.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 68%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Christa Dub
0
Reputation points
answered
2026-09-13T07:23:54.2833333+00:00
Kapil Arya
38,471
Reputation points
Volunteer Moderator
2 answers
unable to send emails to a group of people
I have been trying to send minutes of a meeting to twelve people and i keep getting message from postmaster general saying that they have failed to be delivered
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,862 questions
asked
2026-09-12T17:31:56.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 13%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
bill jones
0
Reputation points
answered
2026-09-13T07:23:30.1233333+00:00
Hornblower409
15,510
Reputation points
3 answers
camera not wroking
my ASUS laptop camera not working showing error ERROR : 0xA004244<No cameras are Attached>
Windows for home | Other | Devices and drivers
6,834 questions
asked
2026-09-13T03:27:34.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 42%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
deekshitha k v
0
Reputation points
answered
2026-09-13T07:21:46.0333333+00:00
Kapil Arya
38,471
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Is this a genuine Microsoft Product?
Hello I'm looking to buy MS Office with lifetime access, and this particular item on Amazon gives away the 2021 Professional version for very little compared to what's advertised on microsoft store. I'm worried that it might not be genuine. …
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,172 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 64%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER7%3C/text%3E%3C/svg%3E)
2 answers
WINDOWS IS NOT ACTIVATE / ACTIVATION FAILURE. SO WHAT CAN I DO?
Edition Windows 11 Pro Version 25H2 Installed on 2/04/2025 OS build 26200.9278 Experience Windows Feature Experience Pack 1000.26100.360.0. Windows activation failed. so what to do for windows activation
Windows for home | Windows 11 | Licensing and activation
5,313 questions
asked
2026-09-13T06:46:17.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 95%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jagritie Mondal
0
Reputation points
answered
2026-09-13T07:21:17.5766667+00:00
DaveM121
933.5K
Reputation points
Independent Advisor
2 answers
Windows Key + PrtScn is not capturing the screen and automatically saving it to Pictures\Screenshots,
Hello, Windows Key + PrtScn is not capturing the screen and automatically saving it to Pictures\Screenshots. Please let me know what is the registry settings or any other settings to be changed or created to make it work
Windows for home | Windows 11 | Settings
10,092 questions
asked
2026-09-13T06:44:17.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Boopathi S
4,036
Reputation points
answered
2026-09-13T07:20:04.4833333+00:00
DaveM121
933.5K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Got a referenced account is locked out and may not be logged in win 11
Title explains everything and also this presits for more than a week already, False alarm that continues to locks me off of the computer even after 30 mins
Windows for home | Windows 11 | Accounts, profiles, and login
10,119 questions
asked
2026-09-06T15:39:22.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 5%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Larson Lanka
100
Reputation points
edited an answer
2026-09-13T07:18:49.7033333+00:00
Kapil Arya
38,471
Reputation points
Volunteer Moderator
2 answers
Add Phone Number to Account
I want to add my phone number to my micrsoft account. I went to my profile settings, tapped the "Edit Account Info" but there is no button to add a phone number only to add an email. What do I need to do?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,764 questions
asked
2026-08-05T07:07:15.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 73%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Geoff Hoad
5
Reputation points
commented
2026-09-13T07:15:26.8566667+00:00
Hornblower409
15,510
Reputation points
1 answer
get another freemonth trial ms365
waiting for refund from another app to pay this one
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,171 questions
asked
2026-09-13T06:38:10.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 22%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Michael Lyle
0
Reputation points
answered
2026-09-13T07:13:30.3033333+00:00
DaveM121
933.5K
Reputation points
Independent Advisor
1 answer
Need A Live Representative to call me and Reactivate my Old Account
Hi, I need a phone call from a Microsoft Representative please. My old Subscription for Microsoft 365 Business Standard expired a while ago and I need to Renew it. The old Subscription was: [Moderator note: Personally Identifiable Information removed] I…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,162 questions
asked
2026-09-12T23:47:26.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 32%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
Lance Zavela
0
Reputation points
edited the question
2026-09-13T07:07:48.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,450
Reputation points Microsoft External Staff
Moderator
1 answer
[SOLVED] dxgkrnl gpu failure when starting intensive programs - Fix: PCIe Link State Power Management
Symptoms: BSOD or crash whenever intensive program starts or discrete GPU initializes (dxgkrnl.sys, VIDEO_DXGKRNL_FATAL_ERROR, or VIDEO_TDR_FAILURE) . Hardware : i7 12th gen 3070 ti laptop Root cause: Active PCIe Link State Power Management (ASPM)…
Windows for home | Windows 11 | Performance and system failures
32,482 questions
asked
2026-09-13T06:25:10.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 64%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Casey Win
0
Reputation points
edited an answer
2026-09-13T06:59:36.16+00:00
Lester Bernard Reyes
85,240
Reputation points
Independent Advisor
2 answers
Word opening in Track Changes mode
How can I remove Track Changes from opening when I open a new document? This is a new development with the updated version 16.112.4. I have tried to look for a fix to no avail. Please advise.
Microsoft 365 and Office | Word | Other | MacOS
Microsoft 365 and Office | Word | Other | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
872 questions
asked
2026-09-11T21:53:26.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
challenged
0
Reputation points
commented
2026-09-13T06:58:21.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,115
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
black screen after installing 2 updates
Yesterday i had problems to power on my laptop after installing 2 updates. KB5126052 and KB5124008. Just got, for 2 seconds the Lenovo log and then a black screen. waited a few hours but nothing changed. After a emergency restart (using a paperclip in…
Windows for home | Windows 11 | Windows update
15,549 questions
asked
2026-09-11T07:15:38.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 28.999999999999996%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
Ben van Aanholt
20
Reputation points
commented
2026-09-13T06:52:31.66+00:00
Ben van Aanholt
20
Reputation points