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2 answers

My microsoft basic wont allow me to save my files any more. even though they just rebilled me in June

What is up with Microsoft not allowing me to save my file in 365 basic all of a sudden they rebilled me in june.

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-08T17:29:04.36+00:00
Doug Brewer 0 Reputation points
commented 2026-09-11T11:29:59.6566667+00:00
Thomas4-N 21,570 Reputation points Microsoft External Staff Moderator
2 answers

How to remove leftover OneDrive folders from Finder on Mac after unlinking the accounts

I’ve already unlinked my previous work OneDrive accounts, and I no longer have access to log in or relink those accounts. However, some folders from those old OneDrive accounts are still appearing in my Finder/sidebar as leftover folders. I can’t move,…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-11T10:37:12.3733333+00:00
Rejina Marie 0 Reputation points
answered 2026-09-11T11:29:54.8+00:00
Jhun Buala 5,720 Reputation points Independent Advisor
2 answers

Copilot data breach

Copilot published my private info in the discovery section!!

Microsoft Copilot | Windows Copilot | App
asked 2026-09-08T02:14:49.6366667+00:00
RyanPietila-2556 0 Reputation points
commented 2026-09-11T11:29:34.34+00:00
Thomas4-N 21,570 Reputation points Microsoft External Staff Moderator
2 answers

Copilot now showing when I go to compose or respond to email.

Copilot now showing when I go to compose or respond to email on the Web Version or Mac Desktop version. I have a Microsoft Premium account.

Microsoft Copilot | Other
asked 2026-09-07T18:42:34.3733333+00:00
Anthony Del Buono 0 Reputation points
commented 2026-09-11T11:29:09.6466667+00:00
Thomas4-N 21,570 Reputation points Microsoft External Staff Moderator
2 answers

How to fix server error 500 - cannot receive/send emails on outlook.com

Hi, My Outlook.com mailbox stopped sending and receiving on September 3rd. Web Outlook does not load the mailbox, and mobile also cannot send/receive emails.

Outlook | Web | Outlook.com | Email
asked 2026-09-07T17:54:25.6466667+00:00
Stoycho Dukov 0 Reputation points
commented 2026-09-11T11:29:00.37+00:00
Thomas4-N 21,570 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Access 2000 problem started yesterday 8/11/26. I can see header in Report View but have disappeared in Print View. Does anyone know how to restore/fix.

Microsoft Access 2000 problem started yesterday 8/11/26. I can see header in Report View but have disappeared in Print View. Does anyone know how to restore/fix.

Microsoft 365 and Office | Access | For home | Windows
asked 2026-08-11T20:36:25.9733333+00:00
Edna G 5 Reputation points
edited an answer 2026-09-11T11:25:37.0433333+00:00
Karl Donaubauer 3,581 Reputation points MVP
1 answer

How to recover my Microsoft account by the Office key?

I lost my email after repairing my laptop, so I lose Office to and I can't use it, help pls

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-10T15:13:02.48+00:00
commented 2026-09-11T11:23:31.68+00:00
DaveM121 931.8K Reputation points Independent Advisor
1 answer

Sign-in failed Error code: AADSTS5000224 error

Sign-in failed Error code: AADSTS5000224 The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in again. Error message: interaction_required: AADSTS5000224: We are sorry, this resource is not available. If…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T23:22:30.7933333+00:00
Roberto Urdaneta 0 Reputation points
edited the question 2026-09-11T11:07:00.15+00:00
Daniel-Vo 6,365 Reputation points Microsoft External Staff Moderator
1 answer

Unable to register PL-400 exam

Hi Team, I am unable to book PL-400 exam. Apart from PL-400 I am able to book. Kindly help to fix issue as I need to register PL-400.

Community Center | Not monitored
asked 2026-09-10T16:34:37.99+00:00
Shailendra Kumar 5 Reputation points
recommended 2026-09-11T11:04:23.0633333+00:00
JuliaMarvin 22,530 Reputation points Volunteer Moderator
1 answer

Can I renew my certification?

Hi, It seems I have missed my renewal period by a few days, is there any way I can renew it? The certification is called Microsoft Certified: Dynamics 365 Business Central Developer Associate certification.

Community Center | Not monitored
asked 2026-09-11T10:58:58.3266667+00:00
Valgeir Ingi 0 Reputation points
edited the question 2026-09-11T11:03:13.2233333+00:00
Daniel-Vo 6,365 Reputation points Microsoft External Staff Moderator
2 answers

Loading Windows 11 on laptop

When I turn on my laptop, I get an error message before windows 11 will load. Message is "There is an issue with Trusted Platform Module (TPM) data.

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-10T13:34:56.84+00:00
Mare Pare 0 Reputation points
commented 2026-09-11T10:57:28.86+00:00
DaveM121 931.8K Reputation points Independent Advisor
1 answer

'550 5.1.8 Access denied, bad outbound sender AS(42004)

How do I remove this user from the bad list? She has an enterprise email account w. exchange, and she cannot send or reply to any senders/email addresses.

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-02T04:42:51.1066667+00:00
Tailored IT Admin 0 Reputation points
edited an answer 2026-09-11T10:57:11.99+00:00
Liora 1,635 Reputation points Independent Advisor
2 answers

Email hacked

I have been unable to recive any emails since 21st August. On this date, there was a sign in on my account from Indonesia!

Outlook | Web | Outlook.com | Email
asked 2026-09-11T09:59:16.4866667+00:00
jack english 0 Reputation points
answered 2026-09-11T10:52:57+00:00
GsN5034 - IA 76,895 Reputation points Independent Advisor
2 answers

Windows Login: Stuck in a loop forcing "Set up my PIN" at every sign-in

Service: Windows Scenario: I am trying to sign into my laptop normally. Result: Instead of allowing me to use my password, the system forces a "Set up my PIN" screen every single time I boot up. I am stuck in a loop with this setup prompt…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-11T09:24:43.5366667+00:00
Sarkar_0851 0 Reputation points
answered 2026-09-11T10:50:47.9+00:00
Ben4724 4,480 Reputation points Independent Advisor
0 answers

Subject: Milestone 3 eligibility — 5 workloads sustained 95+ days, not triggered

I'm writing about Milestone 3 eligibility for subscription d561df77-0ac6-4a11-8a1c-88eb0db68cc7 (BEYOND SOFTWARE S.R.L.). We're still at Milestone 2 ($5,000 of $150,000 unlocked), but based on the published criteria I believe we should have…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,672 questions
asked 2026-09-11T10:47:41.78+00:00
Șimon Paul BEYOND SOFTWARE 0 Reputation points
1 answer

Sole admin locked out due to lost MFA (no backup method) - tenant 3netcomunicacionescomco.onmicrosoft.com

Hello. I'm the IT lead for a small business and lost access to Microsoft Authenticator after replacing my phone. I have the correct password for the affected accounts, but the only registered MFA method is Microsoft Authenticator (no backup phone or…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T00:24:27.93+00:00
Andres Jimenez 0 Reputation points
answered 2026-09-11T10:42:52.17+00:00
Roebe Ta 1,110 Reputation points Independent Advisor
2 answers

How to return to ESU after a disc error

My computer has been registered to ESU, however after a disc error and restart of the Windows 10 I cannot get back and update the Windows any more. The System update gives me the message that important updates are missing, but I can not enroll in the ESU…

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-09-11T09:34:11.42+00:00
Peter Fabian 0 Reputation points
commented 2026-09-11T10:40:07.0033333+00:00
Ramesh Srinivasan 87,435 Reputation points Independent Advisor
3 answers

how do i get my wireless mouse connected

i have a new laptop and i cant get my mouse to connect

Surface | Accessories | Surface mice and keyboards
asked 2026-09-09T15:10:17.3566667+00:00
Charlene Bullard 0 Reputation points
answered 2026-09-11T10:38:54.9166667+00:00
Idham Zulhendy 0 Reputation points
1 answer One of the answers was accepted by the question author.

Request for permission to include screenshot images of Microsoft Excel spreadsheet in Mathematics Textbook

Dear Sir or Madam, I would like to request permission to include screenshot images of Microsoft Excel spreadsheets in a mathematics textbook for secondary school students in Singapore. The screenshot images are intended for educational use and will help…

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-09-11T09:58:41.77+00:00
AQ-7536 20 Reputation points
commented 2026-09-11T10:37:46.7966667+00:00
Demi Nguyen 1,755 Reputation points Independent Advisor
1 answer

No puedo iniciar mi sesion en microsoft teams

Es que por temas de almacenamiento tuve que borrar mi app de autheticator y ahora no me deja ni iniciar sesion en mi celular, ni en mi compu y tampoco me arroja el codigo qr para entrar nuevament

Windows for home | Other | Security and privacy
asked 2026-09-08T22:26:58.76+00:00
Andrea Navarro Gómez 0 Reputation points
commented 2026-09-11T10:36:01.6033333+00:00
Carl-L 21,745 Reputation points Microsoft External Staff Moderator