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Copilot disabled in OneNote for Mac, but works in Word, Excel, PowerPoint and Outlook

Hi, Copilot works correctly for me in Word, Excel, PowerPoint and Outlook, but in OneNote for Mac the Copilot button is visible and permanently disabled (greyed out). I have already verified: Same Microsoft account in all apps. Same Office version. …

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2026-09-10T10:23:16.5566667+00:00
Hector Torres Medina 0 Reputation points
edited the question 2026-09-11T20:46:57.2433333+00:00
Haytham-C 5,130 Reputation points Microsoft External Staff Moderator
0 answers

Can't log into my azure account to look at billing statement.

I received an email to view my azure billing statement for a subscription I cancelled in January. However, I can't log into azure now after cancelling. I get to the 'Enter Code' page to use the authenticator app on my mobile device but I have no…

Microsoft Security | Microsoft Authenticator
asked 2026-09-11T20:45:42.36+00:00
Stanley Shannon 0 Reputation points
1 answer

Billing on old accoubnt

I am being billed for an old account that I no longer have access to, I need someone to help me resolve this issue as soon as possible!

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T20:01:05.58+00:00
Kris Fisher 0 Reputation points
answered 2026-09-11T20:44:40.7233333+00:00
Lester Bernard Reyes 84,725 Reputation points Independent Advisor
1 answer

Potential KB5122878 update bug

Long story short, on my Windows 10 machine, since I'm still on the security extension, I had a rather troublesome issue I've been investigating since yesterday after installing the latest updates. I have a USB audio device I've used for many years…

Windows for home | Windows 10 | Windows update
asked 2026-09-11T02:28:47.7366667+00:00
Icepick87 0 Reputation points
commented 2026-09-11T20:40:32.6766667+00:00
Icepick87 0 Reputation points
1 answer

Laptop speaker not working

My laptop speaker is not working at all. In the bottom right hand corner it has a speaker symbol with a x and on settings it wont let me turn up the volume and fixed at the bottom.

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-11T20:01:17.4933333+00:00
Michael Redfearn 0 Reputation points
answered 2026-09-11T20:39:29.5066667+00:00
Lester Bernard Reyes 84,725 Reputation points Independent Advisor
2 answers

why is most of my pc locked behind a paywall??

I already spent like 500 bucks on my laptop can you please not make us pay for basic things like writing an essay or doing a PP presentation

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-09-11T05:00:54.84+00:00
Gregorio Daniel 0 Reputation points
answered 2026-09-11T20:38:08.3266667+00:00
John Korchok 235.9K Reputation points Volunteer Moderator
2 answers

Issue with the search feature in Word 2024

Hello folks. My configuration: Mac OS Tahoe Word 2024 This version introduced a new search gimmick that originates obviously from Apple's. It's just as dysfunctional as the original. Case 1: I am working on Document A with 2 windows open. Lets call them…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-11T13:57:23.34+00:00
Saint/112 40 Reputation points
answered 2026-09-11T20:33:59.3233333+00:00
Saint/112 40 Reputation points
2 answers

Chat Help please

Need chat help on how to unlocks never received for Microsoft 365

Microsoft 365 and Office | Other
asked 2026-09-11T19:47:26.7766667+00:00
4-C2 Cabinet Secretary 0 Reputation points
answered 2026-09-11T20:33:17.3233333+00:00
Diana Mariz 10,900 Reputation points Independent Advisor
3 answers

KB5124008 (Win 11 25H2, build 26200.9445) breaks Plan9/virtiofs host share attachment for Hyper-V based sandbox VMs

Summary After installing KB5124008 on Windows 11 25H2 (build 26200.9445, x64), a third-party application that hosts a lightweight Hyper-V based Linux VM can no longer attach host folder shares to its guest. The VM boots normally and the host side reports…

Windows for business | Windows Client for IT Pros | Storage high availability | Virtualization and Hyper-V
asked 2026-09-09T10:45:51.0333333+00:00
Interested Member 0 Reputation points
answered 2026-09-11T20:29:43.3666667+00:00
Jose Luis Sancho Garcia 0 Reputation points
1 answer

Why does my 144hz monitor only go up to 75.1hz when i connect my asus vivobook go 15 laptop up to my monitor?

So i got an asus monitor and asus laptop, my monitor is 144hz and i have the gaming mode activated to overclock to 120fps, however i cannot see the option to switch to 120hz from the setting menu, what do i do? the hdmi i use is the same one i use on my…

Windows for home | Windows 11 | Display and graphics
asked 2026-09-11T20:28:20.6633333+00:00
Hagen Pond 0 Reputation points
answered 2026-09-11T20:28:41.68+00:00

AI answer

2 answers

Renew Microsoft 365

I just want to renew and pay for another year of Microsoft 365. I've had it for many years!!!

Microsoft 365 and Office | Other
asked 2026-09-11T19:50:02.4366667+00:00
Judith McKeeman 0 Reputation points
answered 2026-09-11T20:26:48.92+00:00
Lester Bernard Reyes 84,725 Reputation points Independent Advisor
1 answer

My 2021 Visio Pro product key has 26 characters = 5 - 5 - 6 - 5 - 5

My 2021 Visio Pro product key has 26 characters = 5 - 5 - 6 - 5 - 5

Microsoft 365 and Office | Visio | Other | Windows
asked 2026-09-11T13:54:03.2933333+00:00
Daniel Newman 0 Reputation points
commented 2026-09-11T20:26:39.29+00:00
Daniel Newman 0 Reputation points
2 answers

my account i can't sign in with it in edge and copilot or xbox account i think i have been hacked

my Microsoft account i have the email and the password but when i try to sign in with it on edge or Copilot or Xbox account to play minecraft it can't sign in and redirected me to another page to send a code to a hacker email

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T00:46:32.31+00:00
mohamed saeed 0 Reputation points
edited a comment 2026-09-11T20:24:25.64+00:00
Hornblower409 14,690 Reputation points
0 answers

Entra IP address Location error

Hello. Public IP 47.194.251.232 is showing as Los Angeles, CA in Entra and is actually Winter Haven, FL per Cisco Talos and iplocation(dot)net Please fix.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-11T20:24:19.9233333+00:00
Ferrando-Klemet, Anne 0 Reputation points
2 answers

Power Options not available

When I click the Microsoft icon at the bottom of my screen and then click the "Power" button, the message "There are no power options available at this time" is displayed. Previously, a menu of options would be displayed: Shutdown,…

Microsoft Teams | Microsoft Teams Free | Communities
asked 2026-09-11T19:41:55.25+00:00
Frank Nigro 0 Reputation points
answered 2026-09-11T20:22:42.7233333+00:00
Lester Bernard Reyes 84,725 Reputation points Independent Advisor
2 answers

Pagination issues in WORD

How do I fix pagination in the word doc? Pagination is disabled somehow. Windows 11 OP sys

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-11T20:06:19.91+00:00
FrankGrasso-8319 0 Reputation points
answered 2026-09-11T20:20:26.5733333+00:00
John Korchok 235.9K Reputation points Volunteer Moderator
2 answers

Embed a sum formula into a if formula

I am trying to pose a question, If B5 is not empty, count the number of correct cells in B5 thru Q5 compared to B4 thru Q4 otherwise do not count.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-11T19:42:13.56+00:00
Ronnie Jordan 0 Reputation points
answered 2026-09-11T20:19:04.24+00:00
Marcin Policht 107K Reputation points MVP Volunteer Moderator
1 answer

How to restrict Microsoft Office 365 business users to sign-on at work location only?

How do I prevent users form signing on with their personal devices such as laptops, desktops, and cell phones.

Microsoft Security | Intune | Other
asked 2026-09-11T20:01:30.1366667+00:00
David Walder 0 Reputation points
answered 2026-09-11T20:16:47.4933333+00:00
Marcin Policht 107K Reputation points MVP Volunteer Moderator
2 answers

cannot edit excel files after installing office home 2024. Also cannot access some files since install

cannot edit excel files after installing office home 2024. Also cannot access some files since install

Microsoft 365 and Office | Other
asked 2026-09-11T19:24:53.9766667+00:00
chuck petersen 0 Reputation points
answered 2026-09-11T20:15:34.16+00:00
Diana Mariz 10,900 Reputation points Independent Advisor
0 answers

I have a Surface Labtop and I have a mechanical issue with my labtop. It is stopping me from retrieving my files. It is requiring me to have my 48 digit BIT LOCK key. Who can assist?

I have a Microsoft Surface Laptop. Recently my laptop was damaged and I need to retrieve my files. In my attempt to do so, I'm being prompted to provide my 48 digit Bit Lock key. I do not have this key. I do have the KEY ID for my laptop. Can you direct…

Surface | Surface Laptop | Safety and security
asked 2026-09-11T20:15:11.6366667+00:00
Mike Georgia 0 Reputation points