Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,880 questions
3 answers
How to find a deleted excel sheet
I was working on an excel sheet on my personal email and it was having me manually press save every time. My computer updated and all of my work deleted and it went back to the first day u created it with none of my work there. How can I find this work?
Microsoft 365 and Office | Excel | For home | Windows
asked
2026-09-12T13:59:04.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 89%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jordan Frangipani
0
Reputation points
answered
2026-09-12T15:04:21.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,495
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Azure Account creation
I need help creating an Azure account. I've followed every account creation guide, troubleshooting guide, forum, and every resource I could get my hands on, and I keep getting errors that read something along the lines of "Selected user does not…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,043 questions
asked
2026-09-11T17:13:57.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 90%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Daniel Wilson
20
Reputation points
accepted
2026-09-12T15:00:57.37+00:00
Daniel Wilson
20
Reputation points
1 answer
In Microsoft Edge. The edge drop is missing
Microsoft Edge drop feature is missing. Version 152.0.4191.53 (Official build) (64-bit)
Windows for home | Windows 11 | Windows update
15,493 questions
asked
2026-09-01T07:35:14.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 83%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Muhammad Aysar
0
Reputation points
answered
2026-09-12T14:56:53.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Daniel Wojciech
0
Reputation points
1 answer
Won't allow to start new document
I have been using word for sometime now however when I went to Play store and tried to put it on a new tablet it would not let me start a new document he tried to sell me one of your apps 365
Microsoft 365 and Office | Word | For home | Android
Microsoft 365 and Office | Word | For home | Android
A family of Microsoft word processing software products for creating web, email, and print documents.
415 questions
asked
2026-09-12T14:07:40.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 75%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jack Carter
0
Reputation points
answered
2026-09-12T14:56:05.61+00:00
John Jefferson Doyon
87,495
Reputation points
Independent Advisor
2 answers
Windows Powershell cannot be stopped from coming up again.
Windows Powershell does show up on Task Manager of Windows 11. When I remove it from Task Manager, that Windows PowerPoint app will come up again when I reboot my desktop computer.
Windows for home | Windows 11 | Performance and system failures
32,412 questions
asked
2026-09-12T14:07:51.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 57.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Terry Stepp
0
Reputation points
answered
2026-09-12T14:52:02.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
123.3K
Reputation points
Independent Advisor
1 answer
Charged for 365 after cancellation.
Good morning. This is Ray Satterwhite. I was charged for MIcrosoft 365. I requested cancellation three or four times. My credit card company blocked payment and somehow Microsoft got around that and charged me anyway. I am 84 and can't afford the program…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,097 questions
asked
2026-09-12T14:33:32.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 94%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ray Satterwhite
0
Reputation points
answered
2026-09-12T14:41:49.91+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
2 answers
my lenovo all in one pc doesnot support recent updates of windows 11 how can i downgrade it to window 10
I have recently tried to update windows 11 updates but failed and it displayed that my pc does not support TPM 2.0 HOW THE PROBLEM CAN BE SOLVED AND I want downgrade my version to windows 10. how can i do this
Windows for home | Windows 11 | Install and upgrade
9,251 questions
asked
2026-09-12T14:06:58.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 24%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
sharan sahoo
0
Reputation points
answered
2026-09-12T14:40:21.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
37,661
Reputation points
Independent Advisor
1 answer
I am an alumni who needs a new Office365 Family key for 2026/2027 who paid in advance for 2 years of membership to MS Alumni Network? It will not autogenerate a new key which expired and is frozen my account?!
The auto generate a new Office 365 Family account does work for me on MS Alumni Network again even though my membership is payed for another year? There is no place to get help on this on the sight and any of the steps that are documented do not work to…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,458 questions
asked
2026-09-12T10:13:15.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 28.000000000000004%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Chris P
0
Reputation points
edited an answer
2026-09-12T14:38:46.6766667+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
2 answers
my computer can't run word
word has run into an error so word can't be entered. windows security is telling me to repair but it can't repair. how can i fix word problems and identify the error the word has run
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,718 questions
asked
2026-09-12T08:37:35.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 69%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Abid Mahtab
0
Reputation points
answered
2026-09-12T14:26:46.5866667+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
Surface laptop 4 power button does not work
Surface laptop 4 would work (wake from sleep with open lid) but will not power on once shutdown, suspet power button. Any suggestions? Have ensured it has power, tried it on surface dock, but will not power on.
Surface | Surface Laptop | Power and battery
1,013 questions
asked
2026-09-11T01:53:09.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Al Bergsma
20
Reputation points
commented
2026-09-12T14:25:25.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,351
Reputation points MVP
Volunteer Moderator
3 answers
Unable to complete Azure for Students verification – SSUET Pakistan
Hello Microsoft, I am a student at Sir Syed University of Engineering & Technology (SSUET), Pakistan. I am trying to activate Azure for Students using my official university email address. I consistently receive the following error: “Unable to…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,309 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 25%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
2 answers
Subscription to Microsoft solitaire and casual games
I have a premium subscription for Microsoft games, why is it not registering on my android phone? Our can someone advise me how to do it
Windows for home | Other | Gaming
4,271 questions
asked
2026-09-12T13:13:38.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 2%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paul Gunther
0
Reputation points
answered
2026-09-12T14:10:18.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,535
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Can I reschedule a Microsoft exam booked with a promotional voucher after the booking deadline has passed?
Hi, I received a Microsoft exam discount voucher with the following rules: Booking deadline: August 15 Exam completion deadline: October 20 I successfully used the voucher before August 15 to schedule my exam for September 18. Now (September 13), I want…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,757 questions
asked
2026-09-12T11:39:28.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 77%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Adam Anto Jose
20
Reputation points
accepted
2026-09-12T14:07:16.77+00:00
Adam Anto Jose
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Bing Places only offers Mail verification, and Support form is not working
I am setting up a Bing Places for Business listing for BLPL Digital in India. The only verification method available for the listing is postal mail. I live in a rural village where postal delivery can be inconsistent, so I would like to know whether Bing…
Bing | Other
Bing | Other
Miscellaneous topics that do not fit into specific categories.
1,544 questions
asked
2026-09-11T14:56:07.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kumar Saurabh
20
Reputation points
accepted
2026-09-12T13:58:37.3966667+00:00
Kumar Saurabh
20
Reputation points
1 answer
I did my Microsoft office subscription but I didn't get the product key
I did my Microsoft office subscription but I didn't get the product key. Money already got deducted from my credit card. ID: @gmail.com Can you please help?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,458 questions
asked
2026-09-12T13:32:08.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 35%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ashok Shanmugam
0
Reputation points
edited the question
2026-09-12T13:51:16.52+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
2 answers
How to fix blinking icons on Windows 11.
I have a lenovo legion 7 laptop computer and am running Windows 11. Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (2.59 GHz) Installed RAM 16.0 GB (15.8 GB usable) Graphics card NVIDIA GeForce RTX 2070 with Max-Q Design (8 GB) Intel(R) UHD Graphics…
Windows for home | Windows 11 | Performance and system failures
32,412 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 31%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
3 answers
Microsoft Store Will NOT download minecraft
I have a situation where Minecraft is in a permanent download stuck loop. I have reset, repaired, reinstalled and minecraft will still not download on my Computer (Win 10). Everything is up to date as far as I can tell and make it. I have noticed a…
Windows for home | Windows 10 | Microsoft Store
6,594 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 75%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Strategic Request: Modern, Full Featured Contacts Management App Built on Microsoft Graph People API
This proposal originates from a real-world user scenario (Ugo Marchesa Rossi), synthesized by Microsoft Copilot. It highlights a strategic gap in the Microsoft 365 ecosystem: there is no modern, unified, full‑featured application for managing contacts…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,187 questions
asked
2026-09-12T13:31:22.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 90%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUM%3C/text%3E%3C/svg%3E)
Ugo Marchesa-Rossi
0
Reputation points
edited the question
2026-09-12T13:41:34.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
3,980
Reputation points Microsoft External Staff
Moderator
0 answers
Sole Global Administrator lockout (MFA registration loop)
I have a Microsoft 365 Business tenant. I am the sole Global Administrator and I am locked out because of an MFA registration loop. There is no other administrator who can reset my MFA. Microsoft support has already reproduced the problem and I already…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,179 questions
asked
2026-09-12T13:17:39.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 43%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Myrto Legaki
0
Reputation points
edited the question
2026-09-12T13:35:38.03+00:00
Nam-D
3,980
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
The project doesn't know how to run the profile with name 'machine-name' and command 'MsixPackage'
Hi, My laptop has just upgraded from an older Windows 10 laptop to a newer Windows 11 laptop. The Visual Studio Community also updated itself to 18.9.2. Unfortunately, now when attempting to build and debug this UWP C# app (either for the local laptop or…
Developer technologies | Universal Windows Platform (UWP)
Developer technologies | Universal Windows Platform (UWP)
A Microsoft platform for building and publishing apps for Windows devices.
3,101 questions
asked
2026-09-03T19:10:10.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 51%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
WoodManEXP
110
Reputation points
accepted
2026-09-12T13:32:15.09+00:00
WoodManEXP
110
Reputation points