Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,583 questions
2 answers
EXCEL NOT WORKING NOR WORD IT IS SHOWING A ERROR
When i am using excel an error is occuring in it it is showing that Microsoft office can't find your license for this application what should i do
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked
2026-09-14T17:58:02.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 18%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Lakshay Singh
0
Reputation points
commented
2026-09-16T09:17:45.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
27,310
Reputation points Microsoft External Staff
Moderator
2 answers
Sharing Microsoft 365 subscription
I bought a new laptop and subscribed to Microsoft 365. My wife has an older laptop that already had a 365 subscription with a few months left on it. I cancelled her subscription and then sent her an invite to join my 365 subscription She accepted, but…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,257 questions
asked
2026-09-14T18:17:24.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 5%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
Gerald Townsend
0
Reputation points
commented
2026-09-16T09:17:23.0133333+00:00
Kai-H
27,310
Reputation points Microsoft External Staff
Moderator
1 answer
log in issue
I have unfortunately not been able to log into my account for [Removed PII]@sciteched.com It will not allow me to use the authenticator app or any form of sign in to get pass this stage. Unable therefore to use my payed services for MS 365 one drive…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,866 questions
asked
2026-09-01T09:20:48.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 3%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESQ%3C/text%3E%3C/svg%3E)
Sohaib Qureshi
0
Reputation points
edited the question
2026-09-16T09:17:22.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ana Mihaila (BLUEHAWK LLC)
0
Reputation points Microsoft External Staff
Moderator
2 answers
multiple one drives and gathering, re syncing them
I have a feeling that I have multiple one drives, how can i find these and gather data
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,193 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 43%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Photos dissapeared
Hello, All of my pictures on my OneDrive have disappeared. Does anyone know how or if I can get those pictures back?
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,105 questions
asked
2026-09-14T22:06:48.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 24%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
james ruizcortez
0
Reputation points
commented
2026-09-16T09:14:30.44+00:00
Kai-H
27,310
Reputation points Microsoft External Staff
Moderator
2 answers
how does scenario manager work if values with formulas change
If some of my changing values for a scenario are formulas, how can I ensure they go back to the initial value. It doesn't seem like they can. Is there another way?
Microsoft 365 and Office | Excel | Other | Other
Microsoft 365 and Office | Excel | Other | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
725 questions
asked
2026-09-15T03:54:52.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 78%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Graeme Smith
0
Reputation points
commented
2026-09-16T09:14:16.68+00:00
Kai-H
27,310
Reputation points Microsoft External Staff
Moderator
3 answers
How to repair office using the control panel
I cannot open my documents. I am asked to repair office using the control panel
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,941 questions
asked
2026-09-16T07:58:39.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 99%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Munguatosha Mselle
0
Reputation points
answered
2026-09-16T09:14:16.04+00:00
Stefan Blom
353.5K
Reputation points MVP
Volunteer Moderator
1 answer
I am not able to activate my Microsoft account on my Mac book Air despite renewing my subscription. What could be the possible reasons and solutions?
My Mac Book Air has Version macOS Montery 12.75. I am not able able to activate my Microsoft Account after renewing it for one year. Please help with solutions.
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,069 questions
asked
2026-09-16T08:37:42.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 88%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
chitra dhilip
0
Reputation points
answered
2026-09-16T09:10:29.9066667+00:00
DaveM121
935.7K
Reputation points
Independent Advisor
2 answers
Current year emails automatically moved to deleted items folder
Yesterday, I opened Outlook to review my emails, but the application was not rendering properly. I closed it and reopened it. After reopening, I noticed that only emails from 2025 were visible in my Inbox, while all current emails from 2026 had…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,085 questions
asked
2026-09-10T09:19:57.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 37%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
Rajkumar V
0
Reputation points
commented
2026-09-16T09:07:28.61+00:00
Kai-H
27,310
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft Corporation — Remote Support Caused Permanent Hardware Damage
I am a long‑time Microsoft customer with unresolved support cases [Removed PII]. On Dec 9, 2025, a Microsoft remote engineer ran repeated shrink‑volume partition operations to fix my Office errors. Right after these operations, my HP OMEN laptop’s WD PC…
Windows for home | Other | Performance and system failures
2,869 questions
asked
2026-09-01T08:08:20.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 24%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Ryan chen
0
Reputation points
edited the question
2026-09-16T09:05:55.22+00:00
Ana Mihaila (BLUEHAWK LLC)
0
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
When I click on the 'Rewards' section in my Microsoft Account it comes up with 'Page not Found'.
When I click on the 'Rewards' section in my Microsoft Account it comes up with 'Page not Found'.
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,429 questions
asked
2026-09-16T08:20:54.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 51%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Scott Reid
20
Reputation points
accepted
2026-09-16T09:04:44.2866667+00:00
Scott Reid
20
Reputation points
0 answers
Tomorrow at 10 am" triggers a violence content filter block (400) — gpt-4.1, default DefaultV2 guardrail
Hi all, A plain appointment-booking phrase is being blocked by the input content filter on our Azure OpenAI deployment. Repro (Foundry playground, no system prompt, no tools, single user message): User message: tomorrow at 10 am Result: request…
Content Safety in Foundry Control Plane
Content Safety in Foundry Control Plane
An Azure service that enables users to identify content that is potentially offensive, risky, or otherwise undesirable. Previously known as Azure Content Moderator.
118 questions
asked
2026-09-16T09:03:41.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 44%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nishyanth Nandagopal
0
Reputation points
asked
2026-09-16T09:03:41.8866667+00:00
Nishyanth Nandagopal
0
Reputation points
1 answer
Two accounts - one email address - poor functionality
I have one business account and one home account. They are both on the same email address. (it has been frustrating) The home account offers no functionality at all yet I have paid the yearly subscription for more than 5 years. I would like to cancel the…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,866 questions
asked
2026-09-16T08:28:26.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 79%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
Ian Cumming
0
Reputation points
answered
2026-09-16T09:02:49.2533333+00:00
DaveM121
935.7K
Reputation points
Independent Advisor
3 answers
FEATURE REQUEST: Add folders
I would like to know why you do not yet have the folder feature in Copilot? It is very hard to keep track of all the chats.
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
134 questions
asked
2026-09-14T20:01:59.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 42%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Shannon Faulkner
0
Reputation points
edited an answer
2026-09-16T09:02:33.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
11,250
Reputation points Microsoft External Staff
Moderator
3 answers
How to fix WiFi message “unable to connect to this network”
Hello, I have opened my pc to find that it won’t connect to my home WiFi with the message: “unable to connect to this network”. I have restarted several times, reset the network settings, flushed using the command prompt, uninstalled adapters with device…
Windows for home | Other | Internet and connectivity
1,246 questions
asked
2025-09-26T17:03:11.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 5%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
callum laugharne
0
Reputation points
answered
2026-09-16T08:59:16.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 22%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Denis B
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Lost connection in outlook for my email account.
All of a sudden, this afternoon, I lost access to my gmail account in outlook. It kept asking me to log into google to grant it the necessary permissions and then provided me with the following error message -…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,766 questions
asked
2026-09-14T08:55:51.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 53%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Allan Bulman
20
Reputation points
commented
2026-09-16T08:50:37.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,075
Reputation points
Independent Advisor
4 answers
My developer account is outdated and locked. PAYG signup fails.
My Developer Account address is outdated and locked. Azure Pay-As-You-Go signup fails because the system validates my credit card against the old developer address. I need the Developer Account billing address updated so Azure can create my subscription…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,018 questions
asked
2026-09-01T00:37:15.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 26%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bas Barnswell
5
Reputation points
edited the question
2026-09-16T08:41:32.1+00:00
Ana Mihaila (BLUEHAWK LLC)
0
Reputation points Microsoft External Staff
Moderator
3 answers
MICROSOFT OFFICE IS NOT OPENING
I am writing to let you know that the installed Microsoft Office 265 is not opening. Thank you in anticipation of your response.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,233 questions
asked
2026-09-16T07:20:50.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 98%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
MOSES DAMULOM
0
Reputation points
edited an answer
2026-09-16T08:39:46.7666667+00:00
ApexNáV
370
Reputation points
2 answers
How to turn on windows defender antivirus when not option shows to turn it on
Windows defender antivirus shuts off and there is no button to open the app to turn it on. Suggestions?
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
774 questions
asked
2026-09-16T07:40:13.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 85%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Esta Bernstein
0
Reputation points
commented
2026-09-16T08:35:51.49+00:00
ApexNáV
370
Reputation points
3 answers
My Windows PC will not open any app
My PC is failing to open all apps, including Excel, Word, and Outlook. Every single thing on my laptop is unable to open due to an error. This error is preventing me from working correctly, and as a result, I cannot work.
Windows for home | Windows 11 | Performance and system failures
32,525 questions
asked
2026-09-16T07:57:11.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 50%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQO%3C/text%3E%3C/svg%3E)
Queenster Opoku Agyemang
0
Reputation points
answered
2026-09-16T08:32:14.6333333+00:00
DaveM121
935.7K
Reputation points
Independent Advisor