Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,229 questions
1 answer
One of the answers was accepted by the question author.
Changing new phone and got suck in MFA
I changed my phone recently. When accessing my business account, the Authenticator app required MFA and I got suck in it. Can someone helps me bypass it? Thank you
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 13%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Only Admin cannot sign in due to MFA
My account cannot log in due to MFA issue. I cannot receive any code from Authenticator app. Please help me to revoke it, I am the only admin and need to sign in Microsoft admin center.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,229 questions
asked
2026-09-15T06:31:24.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Robber Roger
20
Reputation points
accepted
2026-09-16T03:10:03.8066667+00:00
Robber Roger
20
Reputation points
5 answers
i have lost my purchases in microsoft store.
i have lost my purchases in microsoft store. the game i purchased three months ago now again asking for payment to install
Windows for home | Windows 11 | Microsoft Store
3,351 questions
asked
2026-09-13T15:25:16.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 78%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Minakshi Mutneja
0
Reputation points
answered
2026-09-16T03:03:44.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,640
Reputation points
Independent Advisor
1 answer
Error Code 0x803FABC3 after updating BIOS
I recently updated the UEFI (BIOS) on a ASRock Taichi motherboard. Now I get this error: 0x803FABC3. I've tried the troubleshooter and clicked on the "I've recently updated hardware" tab. I've tried the product key from the copy of Windows 7 I…
Windows for home | Windows 11 | Licensing and activation
5,336 questions
asked
2026-09-15T19:40:57.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK8%3C/text%3E%3C/svg%3E)
KEVIN-8612
0
Reputation points
commented
2026-09-16T02:58:42.7533333+00:00
EmilyS726
269.1K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
iSCSI portal access restriction
Hi May I know if someone here has faced a situation where an iSCSI SAN target server hits 100% CPU usage because misconfigured third‑party scanners keep sending unauthenticated iSCSI SendTargets requests ? I’m trying to figure out how to properly…
Windows for business | Windows 365 Business
2,796 questions
asked
2026-09-01T06:32:36.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 80%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Ayu Lestari
60
Reputation points
commented
2026-09-16T02:56:37.98+00:00
Ayu Lestari
60
Reputation points
1 answer
Daily Streak tasks are not giving bonus stamps.
I am not getting bonus stamps for each one of the 4 daily streak tasks.
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,424 questions
asked
2026-09-11T21:52:14.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 1%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Soumya Mahata
40
Reputation points
commented
2026-09-16T02:55:27.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
13,315
Reputation points Microsoft External Staff
Moderator
0 answers
Azure Bastion Premium IP-based RDP over S2S VPN fails with Local Error: GuestFirewall
Hello, I am testing Azure Bastion Premium with an IP-based RDP connection to an on-premises Windows jump server through a Site-to-Site VPN. The architecture is: User -> Azure Bastion Premium -> Azure VPN Gateway -> Site-to-Site VPN ->…
Azure Bastion
Azure Bastion
An Azure service that provides private and fully managed Remote Desktop Protocol (RDP) and Secure Shell (SSH) access to virtual machines.
346 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 59%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Four Charges from Microsoft on multiple cards
I have several charges by Microsoft on two different accounts. The first charge was on 5/27/2026 for the amount of $129.99 on my Credit One card, referenced #[Moderator note: Personally Identifiable Information removed] from MICROSOFT*STORE…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,229 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 73%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
1 answer
From Windows to Mac. Any suggests for it?
I’ve recently moved from a company that uses Windows to one that uses Mac. I currently use my personal Microsoft account together with my business account for project collaboration and resource sharing, which was previously approved by my old company. If…
Microsoft 365 and Office | Project | For business | Windows
Microsoft 365 and Office | Project | For business | Windows
Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.
1,434 questions
asked
2026-09-16T02:44:34.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 70%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Phelps Michael
0
Reputation points
answered
2026-09-16T02:50:03.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
109.5K
Reputation points MVP
Volunteer Moderator
2 answers
My movistarplanet game is not working
I have tried every single little thing to do, clear the cache, check/ troubleshoot the Compatibility which i have tried windows 7 & 8 which do not work my screen stays black if i stay longer it says error. Help
Windows for home | Other | Gaming
4,330 questions
asked
2026-09-12T23:22:49.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 99%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hine Cassidy
0
Reputation points
commented
2026-09-16T02:49:12.4733333+00:00
Emma1-N
13,315
Reputation points Microsoft External Staff
Moderator
1 answer
I need help recovering an old Family Safety account. I forgot the email.
I have the lost the email to my family safety organizer account. I would like to remove someone as they no longer need it.
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,081 questions
asked
2026-09-16T01:01:43.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 83%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Fakhraddin Amirov
0
Reputation points
answered
2026-09-16T02:46:21.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,810
Reputation points
Independent Advisor
2 answers
How to get support when login credentials are not working for business account
Hi have both a personal and business microsoft 365 accounts. The business account is not being recognised by Microsoft for me to login, and as there are no phone numbers, I cannot get support as to why. An invoice for the business account was paid less…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,264 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 80%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
I’ve already purchased halo the master chief collection and 1 addom with the collection halo reach DLC but it says I need to buy both now.
I either want my money back to buy or re pay for these games but years ago I bought halo mcc with my own moneyy and just recently played it with zero issue till this day and it’s forcing me to not only buy another copy but it wouldn’t allow me to play it…
Windows for home | Other | Gaming
4,330 questions
asked
2026-09-16T01:21:51.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 2%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mrb
0
Reputation points
answered
2026-09-16T02:40:44.4266667+00:00
Jeronimo Fuerte
46,300
Reputation points
Independent Advisor
1 answer
Unable to use my microsoft 365 subscription. Have been trying to get assistance since mid-June.
Please connect me to a live agent. I have microsoft subscription & unable to use since mid-June. This is my 4th attempt to get usable help.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,123 questions
asked
2026-09-15T23:30:58.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 63%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jo Dunaway
0
Reputation points
answered
2026-09-16T02:40:31.79+00:00
GsN5034 - IA
77,475
Reputation points
Independent Advisor
1 answer
A refund on a ms 365 subscription
Good afternoon, Today the sum of $179.00 was taken from my account as a yearly payment for using 365. As I do not have this software installed on my device, I require a full refund. Thanks Duncan Frew
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,123 questions
asked
2026-09-15T05:09:36.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 45%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Duncan Frew
0
Reputation points
edited an answer
2026-09-16T02:34:42.1433333+00:00
GsN5034 - IA
77,475
Reputation points
Independent Advisor
1 answer
EDGE fica abrindo várrias vezes por dia. Como parar.
O EDGE fica abrindo várias vezes por dia.Como fazer para ela não abrir mais.
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,644 questions
asked
2026-09-14T18:36:07.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 6%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
ricardo faiet
0
Reputation points
commented
2026-09-16T02:29:11.8466667+00:00
Emma1-N
13,315
Reputation points Microsoft External Staff
Moderator
1 answer
My Computer will not let me sign on.
I reset and tried to sign on to a computer that is not working so I can pull my data but they could not get into my harddrive because they say it is encrypted. I reset my password for microsoft that I opened it with and it will not let me in. What am…
Windows for home | Windows 11 | Security and privacy
8,743 questions
asked
2026-09-14T19:57:28.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 84%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Ron Wynkoop
0
Reputation points
commented
2026-09-16T02:26:09.3833333+00:00
Emma1-N
13,315
Reputation points Microsoft External Staff
Moderator
1 answer
how to take my account back when i lost all access to my microsoft account?
hi, someone take my account away from a minecraft trick on a discord server, they said give them the code to link my Minecraft account to the server, i did it and they took my account. i know the gmail took my Microsoft account, that account now link my…
Windows for home | Windows 11 | Accounts, profiles, and login
10,161 questions
asked
2026-09-16T00:36:19.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 55.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Shiiro Poncha
0
Reputation points
edited the question
2026-09-16T02:25:55.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jack Dang (WICLOUD CORPORATION)
18,975
Reputation points Microsoft External Staff
Moderator
1 answer
The magnifier app buttons don't always register
I also want to add that I've written several tickets about this in the feedback hub. I'm not sure if anybody is reading those tickets. So the issue I have with the magnifier app, which is used for visually impaired people, is that the close and minimize…
Windows for home | Windows 11 | Accessibility
1,596 questions
asked
2026-09-14T23:06:22.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 20%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
Everett Phoenix
0
Reputation points
commented
2026-09-16T02:25:28.8566667+00:00
Emma1-N
13,315
Reputation points Microsoft External Staff
Moderator
2 answers
My Volume keeps going up and down
My volume keeps going up and down and i updated to windows 11 and troubleshoot it
Windows for home | Windows 11 | Performance and system failures
32,518 questions
asked
2026-03-26T05:24:26.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 53%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQS%3C/text%3E%3C/svg%3E)
quistis severight
5
Reputation points
commented
2026-09-16T02:23:16.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 86%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lyte Verona
0
Reputation points