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Cant Open Microsoft Store and Windows Security

My Windows Security and Microsoft Store apps refuse to open. The OS build I'm using is version 26200.9457, Windows 11 Home. And when I look for eventvwr.msc, there are 2 errors: #1st: Faulting application name: backgroundTaskHost.exe, version:…

Windows for home | Windows 11 | Apps
asked 2026-09-15T09:56:07.6433333+00:00
SoGoodAndTasty 0 Reputation points
answered 2026-09-15T10:18:41.62+00:00
Ramesh 181.6K Reputation points Volunteer Moderator
1 answer

My privacy buttons are greyed out and it wants me to age verify, Im already verified.

Today I was having trouble with a game that required xbox/microsoft age verification to access parts of the game. Which is weird since <PII removed> and I've already verified my account. I go to check microsofts age verification and it says to age…

Windows for home | Other | Security and privacy
asked 2026-09-11T20:57:46.43+00:00
UKLAW 0 Reputation points
commented 2026-09-15T10:18:22.89+00:00
Carl-L 22,155 Reputation points Microsoft External Staff Moderator
1 answer

Publisher download

I have been using Publisher since it first started. I have way too many documents to organize before the cut off date. I have been trying to convert as many as I can from publisher but no other software program does what this does and I have too many…

Microsoft 365 and Office | Publisher | For business
asked 2026-09-15T08:25:30.7266667+00:00
Carmen 5 Reputation points
edited an answer 2026-09-15T10:16:43.97+00:00
Heimerdinger 545 Reputation points Independent Advisor
2 answers

Black screen / black outline around desktop items - Explorer glitch

Hello: I was wondering if someone could help me with what seems to be a common yet unresolved Explorer glitch. After logging in, at some random time I start to see black outlines around my desktop folders, files, etc. Both screens eventually go…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-12T03:59:04.5+00:00
Admin 0 Reputation points
commented 2026-09-15T10:16:39.7466667+00:00
Carl-L 22,155 Reputation points Microsoft External Staff Moderator
0 answers

Awarded $100,000 Microsoft for Startups Azure credits but only $1,000 visible — allocation not found on either account

I was accepted into Microsoft for Startups and received a confirmation email stating that $100,000 USD of Azure credits had been unlocked, available immediately and valid for two years. I cannot locate this allocation on any account. My Azure account,…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,690 questions
asked 2026-09-15T10:15:41.6933333+00:00
Obehi 0 Reputation points
2 answers

who to install bluetooth drives

not run in bluetooth way to not run this computer not accept bluetoth devise way

Windows for home | Other | Devices and drivers
asked 2026-09-15T09:42:31.84+00:00
mangilal naik 0 Reputation points
answered 2026-09-15T10:15:02.2+00:00
DaveM121 933.5K Reputation points Independent Advisor
2 answers

Help me to reschedule my GH-300 - GitHub Copilot - English (ENU) exam

Where can i find my scheduled exams. I need to reschedule my exam within 3hours, help to to find it.

Community Center | Not monitored
asked 2026-09-15T10:10:32.9666667+00:00
Ruchitha Chebrolu 0 Reputation points
answered 2026-09-15T10:14:51.5+00:00
Julian Sharp 43,441 Reputation points
2 answers

AZ-900 Certification Missing from Microsoft Learn Credentials

I passed Microsoft Azure Fundamentals (AZ-900) in March 2023. I have my Candidate ID and the original exam confirmation email, but my certification is not appearing under my Microsoft Learn profile → Credentials → Certifications. I would like assistance…

Community Center | Not monitored
asked 2026-09-15T07:49:54.6266667+00:00
Sai Priya Kommineni 0 Reputation points
answered 2026-09-15T10:07:58.85+00:00
Julian Sharp 43,441 Reputation points
1 answer

Auto sent notifications to a channel even though setting has been disabled

The user has disabled notifications for a specific Teams channel, but notifications are still being automatically posted to the channel. The behavior continues even after confirming that the notification setting is turned off. Expected behavior: No…

Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
asked 2026-09-15T09:43:59.6833333+00:00
Edward Picasso 0 Reputation points
answered 2026-09-15T10:06:29.4533333+00:00
Zoha Fatima 510 Reputation points
1 answer

Azure Copilot Agents — Data Residency for Australian Tenants (australiaeast region)

We are an Australian organisation with our Azure tenant hosted in the australiaeast region. We are aligned to the Australian Signals Directorate (ASD) Blueprint for Secure Cloud and have compliance obligations that require us to understand data residency…

Microsoft Copilot | Other
asked 2026-09-15T04:36:28.6166667+00:00
Nyeem Zoarder 0 Reputation points
answered 2026-09-15T10:05:17.2166667+00:00
Mohammad Wasi Haider 245 Reputation points
1 answer

Slim Pen reporting a battery error

My Slim Pen is showing an "i" symbol on the battery indicator like this—is the battery dead, or is there a problem with the charging slot?

Surface | Accessories | Surface Pen
asked 2026-09-15T08:11:40.8233333+00:00
nghi do 5 Reputation points
answered 2026-09-15T10:05:10.89+00:00
S.Sengupta 32,456 Reputation points MVP Volunteer Moderator
1 answer

Activating Windows 11 pro after hardware upgrade

I have an original Windows 7 Ultimate Retail licence which was legitimately upgraded through Microsoft's free upgrade offer to Windows 10 Pro, and later Windows 11 Pro. This installation was previously activated, and Microsoft Support has previously…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-15T09:31:13.3433333+00:00
boktek 0 Reputation points
answered 2026-09-15T10:05:10.8866667+00:00
DaveM121 933.5K Reputation points Independent Advisor
1 answer

Locked out and no alternative access options

I am reaching out because I am in a highly stressful situation and desperately need some technical guidance. I manage the administrative backend for The Royal Pan-European Athletics and Sporting Club, and I am currently the only system administrator for…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T09:38:06.0433333+00:00
Echesting Programm 0 Reputation points
answered 2026-09-15T10:02:01.7466667+00:00
Michelle Nguyen 1,510 Reputation points Independent Advisor
2 answers

cannot access installled office apps

I have purchased microsoft as a one off, I have entered the product key it says I have installed. but I think it may be installed to a different account, becasue it gave me a compelte run around with accounts and sign ins I can install the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-15T09:26:39.3133333+00:00
Mrs F 0 Reputation points
answered 2026-09-15T10:01:44+00:00
DaveM121 933.5K Reputation points Independent Advisor
3 answers

How do you sign in if MS always show Uknown error (Office for Mac)

Yeah thanks I have latest MS Office I log in properly. I have paid account in good standing. Nothing matters. You just cannot sign it due to unknown error. And yes I have all latest packaged downloaded. Moderator note: thread updated with operating…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-14T22:34:57.7866667+00:00
Alexander Horvath 0 Reputation points
edited an answer 2026-09-15T10:00:53.4633333+00:00
Stefan Blom 352.5K Reputation points MVP Volunteer Moderator
3 answers

Need to update Microsoft Outlook

My Outlook programs stopped working and I received a message indicating that I need to update my software. I entered the e-mail address associated with my account, was sent an access code which I entered. The next screen said that there was an atypical…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-07T20:46:06.72+00:00
Ben Hoglund 0 Reputation points
commented 2026-09-15T10:00:09.36+00:00
Vikki-T 10,575 Reputation points Microsoft External Staff Moderator
3 answers

images in incoming emails are not opening

images in incoming emails are not opening. Where is the Trust Centre in the latest Windows 11 update?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-09T05:42:18.0166667+00:00
Brian Gunning 0 Reputation points
commented 2026-09-15T09:55:48.99+00:00
Vikki-T 10,575 Reputation points Microsoft External Staff Moderator
1 answer

Outlook app on iPhone 16 wont send emails - but receives them fine.

I feel this is a simple fix but i have been through so much support about it and I haven't had an answer. I recently went abroad, i"m now back in the UK and have discovered that my Outlook app (important - the app) on my iphone 16 (ios 26.1) wont…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-10T14:35:30.2366667+00:00
Alex Canner 0 Reputation points
commented 2026-09-15T09:53:48.3366667+00:00
Alex Canner 0 Reputation points
2 answers

Sorry, there was a problem while trying to connect to your account. Error Code: 0x0

Has anyone run into this issue recently. We have Microsoft 365 Apps for enterprise - en-us install version: 16.0.20326.20100 installed on server 2022 Version 21H2 (OS Build 20348.5499). This is a persistent Citrix VDI with Citrix Virtual Apps and…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-14T13:49:08.03+00:00
Marcel Talmaggies 20 Reputation points
commented 2026-09-15T09:52:26.11+00:00
BabybooHN 3,125 Reputation points Independent Advisor
1 answer

Unable to complete MFA because one of the two Global Administrators is no longer available

Our Microsoft 365 tenant currently has two Global Administrators. One of the administrators has left the company and is no longer reachable. The remaining administrator needs to manage the tenant, but MFA verification is still dependent on the former…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T09:22:17.65+00:00
Mr White 105 Reputation points
edited an answer 2026-09-15T09:50:30.9033333+00:00
Ana Le 2,610 Reputation points Independent Advisor