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I bought a Lenovo lap top jan 2026 It had a preinstalled microsoft 365 on it, for a trial period, I bought the subscription for the product in January and I've been unable to make it work on my new computer. I keep getting the error message saying

I get the error message that I have an unlicenced version of the product. I bought from microsoft and theres a history of me purchasing it on my microsoft account!!!! Why won't it install

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-15T04:55:55.1666667+00:00
adele einarson 0 Reputation points
answered 2026-09-15T09:09:00.8+00:00
Stefan Blom 352.4K Reputation points MVP Volunteer Moderator
1 answer

Is it possible to provision identities to multiple on-prem apps with one SCIM agent?

Let's assume the scenario, where organization has 5 instances of the same app installed in the kubernetes cluster, each for different department. The Identities are provisioned from Entra ID Apps dedicated to each on-prem aplication instance thru…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-15T07:17:35.1133333+00:00
Jacek Guzek 0 Reputation points
answered 2026-09-15T09:05:01.1833333+00:00
Konstantinos Lianos 830 Reputation points Student Ambassador
1 answer

Defender Unified RBAC also shows “Failed to load workspace data.”

I have a Microsoft Sentinel workspace connected to Defender XDR as Primary, but Advanced Hunting does not show any Sentinel workspace tables in Schema. workspace('<WorkspaceID>').<Table> is unavailable, while Azure Portal Sentinel/Log…

Microsoft Security | Microsoft Sentinel
asked 2026-09-10T15:18:51.77+00:00
Abdulrhman Abbad 0 Reputation points
answered 2026-09-15T09:01:02.1166667+00:00
Konstantinos Lianos 830 Reputation points Student Ambassador
1 answer

I cannot log into my microsoft admin centre using the correct password, mobile phone number etc

I am getting the following error code: Correlation ID: [Moderator note: Personally Identifiable Information removed] Timestamp: 2026-09-15T08:40:47Z I disabled 2FA to move it to a new phone and now it is not possible to get in at all. Please Help!

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-15T08:47:30.68+00:00
Denise Minnock 0 Reputation points
edited the question 2026-09-15T08:58:20.45+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How can i take free assessment for an expired certification, which is passed the due date?

Hi, I have 2 Azure certification which got expired and date has been passed due, i actually forgot to renew on time, so need help to do renew and do assessment on free of cost, actually "Take the Renewal Assessment" button is disabled. Can…

Community Center | Not monitored
asked 2026-02-03T04:03:55.9033333+00:00
Krishna Gopal 20 Reputation points
answered 2026-09-15T08:57:04.67+00:00
Ankit Singh 0 Reputation points
2 answers

Replacement for Microsoft Publisher

What can I use after Microsoft Publisher goes away?

Microsoft 365 and Office | Publisher | For home
asked 2026-09-11T17:50:10.6566667+00:00
Ron Bardal 5 Reputation points
edited an answer 2026-09-15T08:56:54.3366667+00:00
Aetherin 1,735 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How can you clear your MS teams approvals list?

Hello, is there a way to periodically clear either all or a selection of the received approvals in MS teams?

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-05-29T01:34:14.6566667+00:00
Sophie 20 Reputation points
commented 2026-09-15T08:55:52.7866667+00:00
WG 0 Reputation points
1 answer

AI Skill Fest Voucher - Exam reschedule to October 18

I scheduled my exam for 20th September, now due to unforeseen circumstances I have to travel during those dates. I tried rescheduling the voucher to October 18 which is the last day to take the exam but I am unable to do it, as the voucher has…

Community Center | Not monitored
asked 2026-09-15T08:11:14.66+00:00
Abdul Moiz Kamran 0 Reputation points
edited the question 2026-09-15T08:54:18.65+00:00
Gérard Oomens 131.8K Reputation points Volunteer Moderator
1 answer

Response to SIR appeal on the suspension of Microsoft Account

How long does it take to get support from Microsoft? It has been close to 20 days now that my support request was made, i have made several follow ups, nobody is responding. Why is it so hard to get back to a customer? This is frustrating!

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-15T05:24:18.16+00:00
MANOJ M A 0 Reputation points
answered 2026-09-15T08:48:14.73+00:00
Onyx Is here 4,930 Reputation points Independent Advisor
2 answers

change order of email accounts

how do I change order of email accounts in 365 exchange

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-17T21:21:48.26+00:00
Anonymous
commented 2026-09-15T08:48:09.2866667+00:00
JuliaMarvin 22,805 Reputation points Volunteer Moderator
2 answers

HELP Changing Project ID

Hello, my project ID is diffrent to whats showing on my SHOPIFY , I need to delete/change the project ID to match what I have on my DASHBOARD on Clarity can any one help Ana * moved from [System Center Operations Manager]

Community Center | Not monitored
asked 2026-09-15T01:11:59.4066667+00:00
Ana Escobar 0 Reputation points
answered 2026-09-15T08:46:39.06+00:00
Gérard Oomens 131.8K Reputation points Volunteer Moderator
4 answers One of the answers was accepted by the question author.

Yahoo Account No Longer Syncing to Outlook

Starting two days ago, after opening Outlook I get a pop-up asking me to sign into Yahoo (ATT/SBC). I have two Yahoo accounts which synced fine before. After signing into either, I get another pop-up with the message "By agreeing you'll sign in to…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-12-04T20:13:17.7133333+00:00
Sargent 40 Reputation points
commented 2026-09-15T08:46:05.36+00:00
JuliaMarvin 22,805 Reputation points Volunteer Moderator
1 answer

Unauthorised sign in attempts

I have had multiple unauthorised attempts to sign into my Microsoft account. I denied all and have successfully kept them from accessing the account, I then changed my password. Not even an hour later they attempted to sign in again. What else can be…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-28T02:50:39.5866667+00:00
Jed Marsden 0 Reputation points
edited the question 2026-09-15T08:45:52.23+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

Remote Desktop Session Host (RDSH) user profile disks (UPD) have the same uniqueid disk number on Widonws 2025 farm

On my RDS servers, every new user profile upd vhdx contains the same UniqueID as the master UVHD-Template.vhdx file. Event:158, source:Disk The identifiers for disk 3 are identical to those of at least one other disk on the system. Visit the…

Windows for business | Windows Server | User experience | Remote desktop services and terminal services
asked 2026-09-15T08:07:49.6866667+00:00
answered 2026-09-15T08:45:01.2133333+00:00
VPHAN 43,820 Reputation points Independent Advisor
1 answer

D365 CE on-premises — Email signature image upload fails with 500

We are reporting a reproducible defect in the out-of-the-box rich text editor on Dynamics 365 Customer Engagement on-premises. The issue is isolated to the Email Signature record in the new UI. The same signature created through the legacy Personal…

Community Center | Not monitored
asked 2026-09-15T04:53:01.5833333+00:00
Anh Nguyen 5 Reputation points
answered 2026-09-15T08:42:44.83+00:00
Gérard Oomens 131.8K Reputation points Volunteer Moderator
0 answers

Can I use an English company name for Artifact Signing Organization Identity Validation?

Hello, We currently have an Artifact Signing Public Organization Identity Validation request in progress using our Korean legal company name. For international software distribution, we would prefer the publisher/organization name to appear in…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,290 questions
asked 2026-09-15T05:01:10.6466667+00:00
Jongchul Nam 0 Reputation points
edited the question 2026-09-15T08:41:40.66+00:00
Gérard Oomens 131.8K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Web Application Proxy (WAP) AD FS Authentication Redirect Loop

Hi all, Users accessing published web applications through WAP are repeatedly sent back to the AD FS sign-in page instead of being redirected to the requested resource. What is the correct way to align the OAuth relying party trust identifiers between…

Windows for business | Windows Server | Directory services | Active Directory
asked 2026-09-11T06:57:08.3133333+00:00
Adrian Tan 100 Reputation points
accepted 2026-09-15T08:38:58.9966667+00:00
Adrian Tan 100 Reputation points
1 answer

Conta invadida

Olá, meu nome é Lucas. Acho que minha conta foi invadida, o email da minha conta foi alterado a bastante tempo mas eu não rinha percebido pois eu não olho tanto minha conta da microsoft, só percebi agora pois ele foi alterado novamente, acontece que…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T09:12:37.7233333+00:00
Lucas Henrique 0 Reputation points
commented 2026-09-15T08:38:33.74+00:00
Kai-H 26,860 Reputation points Microsoft External Staff Moderator
2 answers

Edit colors

How can i edit the colors in classic calendar ? The current ones seem to have changed from what I had set up previously.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-14T06:18:16.9033333+00:00
Homes 0 Reputation points
commented 2026-09-15T08:38:07.3266667+00:00
Kai-H 26,860 Reputation points Microsoft External Staff Moderator
3 answers

How do I change an inactive Windows 11 Education installation to Windows 11 Home on a Lenovo IdeaPad Slim 3?

My Lenovo IdeaPad Slim 3 was previously used for school and currently has Windows 11 Education installed. I have graduated, and the laptop is now for personal use. I reset the laptop, but it still runs Windows 11 Education and displays the "Activate…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-14T07:23:26.3333333+00:00
diniQ 0 Reputation points
commented 2026-09-15T08:37:43.1766667+00:00
Kai-H 26,860 Reputation points Microsoft External Staff Moderator