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57 answers

How to investigate a billing charge from Microsoft?

I have a charge on my Mastercard bill and want to get the receipt sent to me.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2022-12-14T22:37:13+00:00
Anonymous
57 answers

High CPU Usage on macOS Catalina.... This is very annoying!

Hey guys, I've been feeling very frustrated about OneDrive: Ever since I've switched to Catalina on my MBP 15", OneDrive keeps spinning up a bunch of processes called "OneDrive Finder Integration", about 5-6 of them and then Finder goes…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2020-03-31T01:33:17+00:00
Anonymous
57 answers

Copy and Paste Text from OneNote mobile iOS app to the Messages App

When I try to copy and paste text from the OneNote mobile iOS app to the Messages app, it pastes an HTML file with the text instead of only the text.  This is a new issue. In the past, I was always able to copy text from OneNote, and paste the text to …

Microsoft 365 and Office | OneNote | For home | Windows
asked 2019-09-28T18:02:18+00:00
Anonymous
57 answers One of the answers was accepted by the question author.

Word Index Refer to Numbered List not Page

I am asking this question, I don't think it is possible.  This is a 2 step question, assuming that the first one is not possible.  first question ============ I have a document with multiple pages.  Where, the document is made of numbered list for…

Microsoft 365 and Office | Word | For home | Windows
asked 2018-12-31T03:02:04+00:00
Anonymous
57 answers One of the answers was accepted by the question author.

OneNote - All Notebooks Suddenly Empty

My world heavily linked into this application and nine notebooks were suddenly emptied off all their content - right in front of my eyes.  All I did was start it up, and was about to type when it all just went away and I got this message: "There are…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2016-08-17T14:34:44+00:00
Anonymous
57 answers

Excel comments not displaying

I have excel 2016, and the comments have been working fine.  Just recently it does not display comments when I mouse over them. The show/hide command in the review tab is greyed out.  I never had this problem before, and never had to see if the comment …

Microsoft 365 and Office | Excel | For home | Windows
asked 2017-01-22T11:53:30+00:00
Anonymous
57 answers One of the answers was accepted by the question author.

Can't see "Save" button in File Save / Save As dialog box in Word on MacBook Pro 13"

I (unfortunately) installed Yosemite 10.10.3 on an older MacBook Pro. Y uses up way too much RAM. Had to buy a newer, faster M B Pro. Now, on the new machine, if I do a File Save or File Save As procedure in Word (for Office 2011), I cannot see the…

Microsoft 365 and Office | Word | For home | Windows
asked 2015-04-25T16:27:34+00:00
Anonymous
57 answers One of the answers was accepted by the question author.

Sharing a note using OneNote on an Android phone

Is it possible to share a note using OneNote on my android phone? There seems to be no "share" menu.  I've been an Evernote user and just migrated to OneNote because of it has a much more effective stylus note taking capability.  I use it on my…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2014-09-01T23:53:16+00:00
Anonymous
57 answers One of the answers was accepted by the question author.

Something went wrong while downloading your template

Hello, Word, Excel and Powerpoint 2013 offer the new "Start Page" when launching the program. When clicking on a supplied template to open it, the process fails and gives the error message - "Something went wrong while downloading your…

Microsoft 365 and Office | Word | For home | Windows
asked 2013-07-19T06:13:14+00:00
Anonymous
57 answers One of the answers was accepted by the question author.

Re-download Office Home and Student 2010. I have a product key but no CD

In March or April 2010, I purchased Office Home and Student 2010, online.  I have the product key.  I do not have a CD. In October, the hard drive on the computer containing the software failed.  Now, with a new hard drive installed, I need to…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2010-12-18T14:42:57+00:00
Anonymous
57 answers One of the answers was accepted by the question author.

View One Page @ 100% in Word 2010

I want to view one page at a time at 100% in word 2010 in print layout when creating a document, preferably in the middle of the screen - not all the way to left. It seems word 2010 only lets you view one page if it is at zoom 78% and if you click 100% …

Microsoft 365 and Office | Word | For home | Windows
asked 2010-09-07T16:20:42+00:00
Anonymous
57 answers

Can I install the cat office assistant in Word, Excel, etc in 2010. Miss my kitty

I know most don't like the office assistant, but I've recently upgraded to 2010 and miss my kitty.  Is it possible to get it for 2010?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2011-03-04T15:18:00+00:00
Anonymous
57 answers

receiving many spam emails from sender renew@

Every day I receive 20-30 emails where the sender from address starts with renew@ (see image below) Outlook is placing these messages in the Junk email folder. But, every day I have to scan the Junk mail folder looking for appropriate messages that…

Outlook | Web | Outlook.com | Email
asked 2024-07-16T17:11:22+00:00
Anonymous
57 answers One of the answers was accepted by the question author.

Hotmail not working in blackberry hub and services on Android phone.

Keep getting asked for hotmail password, and when I enter, it goes back to asking for password. This problem started in February and none of the suggested fixes worked. A number of ppl tried deleting hotmail and re adding and they couldn't get the…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2024-07-23T16:25:35+00:00
Anonymous
57 answers One of the answers was accepted by the question author.

"New Outlook" change color scheme for read/unread messages

My inbox displays the following columns - From, Subject, Received In OLD Outlook, all the words (names, subject message, date and time) in all 3 columns are bold blue when the message is Unread and when the message is Read the color for all the words in…

Outlook | Windows | New Outlook for Windows | For home
asked 2023-11-14T15:31:10+00:00
Anonymous
57 answers

Hotmail keeps asking for my password.

Hotmail keeps asking for my password. My password was correct. I still changed it. It keeps asking for my password nevertheless. Not only is it very annoying but it also keeps me from using my iPhone properly because that pop-up blocks me all the time I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2024-02-15T07:09:37+00:00
Anonymous
57 answers

Outlook Calendar not showing changes to linked Google Calendar

I have 2 shared Google calendar that I have added to my Outlook calendar using the Google "secret address in ical format". When new things get added, I can see them in Outlook, but if an event is changed (description for instance or time), the…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2024-02-15T14:35:22+00:00
Anonymous
57 answers

Problems with hotmail and onedrive storage?

Hi, I have a free hotmail account (15 GB storage limit) and am within this storage limit. I also have a Ondrive account (comes automatically with your hotmail account). The storage capacity is 5GB and is unused. A few weeks ago this empty Onedrive…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2023-03-28T21:23:06+00:00
Anonymous
57 answers One of the answers was accepted by the question author.

Outlook 2016 repeatedly asking for Password for gmail account

Today, I've had to clean re-install Windows 10 and, therefore, also had to re-install Office 2016. Everything is working fine except that I can't configure Outlook to retrieve emails from my gmail account and have been browsing/searching the subject for…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2022-10-03T04:14:03+00:00
Anonymous
57 answers

new Outlook - change mail spell checker language?

Hi, I regularly send some emails in English and some in my native language - as most European business people do. In Outlook one language is always set as default spell checker language, but in the old Outlook I could always override this by setting…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2023-05-18T08:48:32+00:00
Anonymous