A Microsoft digital storytelling app for creating and sharing interactive reports and presentations.
Sway not working
Sway is not uploading or downloading anything today. Also I'm being blocked from support contact for some reason this afternoon whereas this morning I was able to contact an advisor. I use Sway a lot on my community homepage so this is very inconvenient,…
Microsoft 365 and Office | Sway | For home
Why is OneDrive so terrible?
Why would MS think that anyone would want the entire contents of their personal hard drive to be uploaded to a cloud? And further, why would it make sense to delete the local files if someone deleted them from the cloud? In what world does this make…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
Loops components with external users
Hello, is it possible to configure tenant to allow loop components to be shared with users external to the org ? thanks
Microsoft 365 and Office | Loop | Other
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
PowerPoint 2013 Changes display setup
Hi, Begin presentation, computer is set to duplicate/mirror displays. PowerPoint enters presenter mode, computer automatically changes to extended display. Presentation finishes, press ESC to exit. Display is left at extended and not…
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Word 2013 forgets printer settings
In past versions I would set the printer settings for a document and it would remember it so reprints default to the last used settings. How do I set Word 2013 to do the same? In particular I like to use double sided printing. Thanks.
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
how can I cancel the free month trial before they charge me 9.99?
I don't know how to cancel the free month trial before microsoft charge 9.99 a month to my card
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Receiving an error that my product key is invalid
My Office program is asking me to enter my product key, and when I do, it keeps giving a message saying that my product key is invalid. I don’t know what else to do, I’m sure I’m entering the right numbers and letters.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Errors when sending or receiving email in Outlook.com or Hotmail
Hi, I have trouble receiving emails on my account
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
New Outlook for Mac does not show emails older than 30 days
Hello, I needed to find an email that I keen the date that was send to me. So I start scrolling down to my Inbox. To my surprise, I could not scroll further than 30 days. What's up with that? Only 30 days of ? Is there a way for the New Outlook to…
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
Opening PDF document in Adobe Acrobat from new Outlook 2023
When clicking a PDF attached to a message on the NEW outlook 2023 ( Microsoft Outlook Version 1.2023.427.500 (Production) Client Version is 20230421002.12) ,There is a Preview screen that opens to the left of the message with the PDF. If I would like,…
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
MS Outlook signatures disappeared or missing after Office update
After a recent update the format for the signature creator and editor has changed. I have lost access to all my previous signatures and when I try and recreate a signature with the same name, I am advised it already exists and cannot be over written. How…
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
Right click paste not working in Outlook 365
I am operating Office 365 email on Windows 10. When I compose an email, the program will allow me to right click and copy words. But it will not allow me to right click and paste words. It gives me only the option to paste an emoji. I also cannot find…
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
New Outlook.com (Hotmail) sign-in page : Autofill/Autocomplete not working?
Today a new style of sign-in page appeared for Outlook.com (Hotmail) — and autofill/autocomplete doesn't work for the e-mail address field! I have several e-mail addresses, and until now I've only needed to enter the first letter to get the dropdown…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
"New" Teams notification are not working correctly
Notifications in the "new" Teams are horrible. I keep missing activity posts, chats and phone calls because I'm not notified. I do NOT want another email report of new posts and things I missed throughout the day. I want a notification…
Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
Adjusting alert preferences for messages, mentions, and activity within Microsoft Teams
Manually Hide Teams Tool Bar during Presentations, or move it out of the way
Y'all closed the last thread about this so I'm opening a new one. The problem is still the same and the implementation still gets in the way of people doing business with your tool. What I don't understand is why the previous thread was closed with so…
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Windows 11- audio long delay before starting
After updating to Windows 11 on my 6 month old laptop, my audio files take 20 seconds to start or they do not start at all. This also causes a delay in videos starting whether the file is on my computer or a website. Has anyone else had this issue.
Windows for home | Windows 11 | Performance and system failures
Windows Recovery: error code: 0xc0000225
I got this error after i updated my windows, i already run a Bootable device Troubleshoot and do “RebuildBCD” But it says total windows installations: 0 And when i tried to run a “FixBoot” it says “Acces is denied” i would appreciate if anyone can tell…
Windows for home | Windows 10 | Performance and system failures
Alt + tab no longer switches to last window in Windows 11
Hi all, One of the most useful shortcuts I use all the time is not working for me on my new laptop with Windows 11. I used to use ALT + TAB to switch between the current window and the last window I used. Now if I use it it switches between the current…
Windows for home | Windows 11 | Settings
Recovery of unsaved video of sniping tool ?
I recorded the video using Windows 11 snipping tool and preview the video but after i closed it . so where is my video saved cant able to find it? i didnt particularly saved it because windows 11 automatic store the snips so its same for the video too…
Windows for home | Windows 11 | Recovery and backup
Microsoft PC Manager is not available in Windows Store
I'm using Windows 10 Version 22H2, Build 19045.4046, but Microsoft PC Manager is not available in the Windows Store. Can you tell me if the Microsoft PC Manager will be available for this version?