2,116 questions
2 answers
One of the answers was accepted by the question author.
How can I create better AI images using Microsoft Copilot?
I am learning how to use Microsoft Copilot for creating AI-generated images. I would like to understand how to write better prompts and refine the generated image to get more accurate and useful results. What are some recommended prompt-writing…
Microsoft Copilot | Other
asked
2026-08-20T06:10:09.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 12%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Anshu Tripathi
20
Reputation points
commented
2026-08-20T06:14:14.27+00:00
Anshu Tripathi
20
Reputation points
2 answers
One of the answers was accepted by the question author.
How do you safely backup a large IMAP mailbox without corrupting emails or missing folders?
Our company is planning to migrate several IMAP email accounts to a different platform, but before making any changes we want to create a complete offline backup. The challenge is that some mailboxes are over 100 GB and contain thousands of folders,…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,142 questions
asked
2026-07-29T04:58:20.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 64%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Steven Miller
60
Reputation points
edited an answer
2026-08-20T06:06:51.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,355
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
KMODE_EXCEPTION_NOT_HANDLED and NETIO.SYS. What are these?
My laptop crashes and the return it says on Windbg is KMODE_EXCEPTION_NOT_HANDLED.I have posted here before about BSODs and this is a new one. before, DPC_WATCHDOG_VIOLATION and CLOCK_WATCHDOG_TIMEOUTS were the return errors but it somehow fixed itself…
Windows for home | Windows 11 | Performance and system failures
32,399 questions
asked
2026-04-03T17:02:26.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 96%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
Paolo Eduardo
20
Reputation points
commented
2026-08-20T05:49:34.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
123.1K
Reputation points
Independent Advisor
1 answer
first i want to know is this service is charging me i dont want a subscription
is this service charging me money to ask questions
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,728 questions
asked
2026-07-19T19:43:39.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
recommended
2026-08-20T05:23:38.5966667+00:00
JuliaMarvin
22,355
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
how do I create a new .pst file in the latest version of New Outlook
I need to backup my mail like I have been doing for many years. I need to create a new .pst file to do so, and the option doesn't seem to exist anymore in New Oultlook version 1.2026.617.600
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,384 questions
asked
2026-06-30T16:55:59.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 17%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFR%3C/text%3E%3C/svg%3E)
Francisco Rodriguez
20
Reputation points
answered
2026-08-20T05:04:11.1+00:00
Steven Miller
60
Reputation points
3 answers
One of the answers was accepted by the question author.
Points disappearing in future
I use Microsoft Rewards everyday - via the app and online Bing but online is now saying I will lose 755 points in 4 days. It does not seem to matter what I do as I am about to lose a major chunk of points when I don't have enough to redeem for what I…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,317 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 64%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 31%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
Combine Home User and Business Account in One Subscription
I have a home user account and a separate business account and need to know how to combine them and pay one subscription fee. It would be helpful to speak to a support person live or chat. You make it so difficult and incredibly frustrating to resolve…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,142 questions
asked
2026-08-19T14:51:04.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 88%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Lola
20
Reputation points
answered
2026-08-20T04:49:39.88+00:00
Vincent Choy
11,260
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Unable to delete OneDrive file due to retention policy
User is trying to delete a OneDrive file which has 1000 version and it's filling up the OneDrive space. When user tries to delete the file its throwing "Version of this item cannot be deleted because it on hold or retention policy" We do have…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,092 questions
asked
2026-08-19T00:35:38.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 30%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Selvapriyan Ramachandran
20
Reputation points
commented
2026-08-20T04:42:11.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
15,480
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Does assigning "Basic + Test Plans" or "VS Enterprise" access levels incur additional licensing costs for Azure DevOps Server users authenticated with local Active Directory accounts?
Hello, I have a Visual Studio Enterprise subscription and would like to clarify the licensing implications for Azure DevOps Server (on-premises). Our Azure DevOps Server is deployed on-premises, and users authenticate using local Active Directory…
Azure DevOps
1,609 questions
asked
2026-08-20T02:34:09.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 6%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Tajima Natsuki/田嶋 夏己
20
Reputation points
accepted
2026-08-20T04:19:20.81+00:00
Tajima Natsuki/田嶋 夏己
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Azure Artifact Signing organization validation failed after Australian driver licence and face verification
Hello, I created an Azure Artifact Signing Organization + Public identity validation for a US-registered company. The validation initially showed In Progress, then Action Required. The verification flow asked the representative to use an Australian…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,260 questions
asked
2026-08-19T15:54:26.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
App Nextin
20
Reputation points
accepted
2026-08-20T04:09:31.66+00:00
App Nextin
20
Reputation points
3 answers
One of the answers was accepted by the question author.
How to update my windows (update service is off, i do not have antivirus)
update service is off and i can not start it error 1053 this request did not respond to the start or control request in a timely fashion widows could not start windows update i can not update windows as error encountered or retry
Windows for home | Windows 11 | Windows update
15,488 questions
asked
2026-08-19T06:38:26.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 3%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZM%3C/text%3E%3C/svg%3E)
Ziad Mohammed Abokhalil Mohamed
20
Reputation points
commented
2026-08-20T04:07:05.4133333+00:00
Ramesh
181.2K
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Recovery Email that is not mine.
I have a primary email, and a recovery email that is registered in my Microsoft account. A hotmail.com & a hotmail.co.uk I recently had problems with email. Microsoft system keeps saying I have [Moderator Note: Personal Info Removed]@hotmail.ca this…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,551 questions
asked
2026-08-18T14:34:58.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 53%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Stephen Harper
20
Reputation points
commented
2026-08-20T03:45:40.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
12,700
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
What updates do i need to bring my system up to date?
I would like to know what i specifically need to download and install in order to be up to date with Windows 11
Windows for home | Windows 11 | Install and upgrade
9,248 questions
asked
2026-08-19T15:38:41.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 80%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Rick Watson
20
Reputation points
edited an answer
2026-08-20T03:36:16.1333333+00:00
Ramesh
181.2K
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Excel not showing columns and rows properly.
See the That's the right call at this point — you've ruled out add-ins, graphics drivers, display scaling, Office corruption (both repair levels), Excel's own settings, and even a cold reboot. This is genuinely a case for Microsoft's deeper…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,874 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 7.000000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
How can I completely uninstall Office 365?
I need to completely uninstall Office 365 and then reinstall it. I want a clean uninstall.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,444 questions
1 answer
One of the answers was accepted by the question author.
On 19th I have subscribed for MS365 office business pro which is not compatible for MAC OS 12.7.6. Request for a compatible version
Yesterday have subscribed for a MS365 office - business pro installer. But installer that is received is not compatible to the existing MAC OS 12.7.6. Request if I can get a installer that is compatible to the given MAC version.
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
335 questions
asked
2026-08-20T00:21:17.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 67%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Arun Saravanan
20
Reputation points
accepted
2026-08-20T02:04:42.03+00:00
Arun Saravanan
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Cannot Install Office Home 2024
I just purchased Office Home 2024 for my new Mac. I thought I followed the download instructions properly and it did install Word, Excel and Powerpoint. However, when I try to use Excel, it tells me "Activate Microsoft 365 to Create and Edit. …
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,765 questions
asked
2026-08-20T01:31:18.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 30%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jim McNamara
20
Reputation points
accepted
2026-08-20T02:04:23.89+00:00
Jim McNamara
20
Reputation points
3 answers
I can't open One Drive. Getting this error message: Can’t reach the shared library “OneDrive”.
I can't open One Drive. Getting this error message: Can’t reach the shared library “OneDrive”. Also this error message: An unknown message has occured (Error code 0x8004016c)
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,105 questions
asked
2026-08-17T17:34:01.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 7.000000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Terry Marshall
0
Reputation points
commented
2026-08-20T00:04:15.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
11,310
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Moving files to OneDrive turns aliases into exe files
I got a new work computer and so I had to move all my necessary files to OneDrive. On my old computer, all the aliases still look like regular aliases, and they take me to the correct document. On my new computer, all the aliases show up as exe files (or…
Microsoft 365 and Office | OneDrive | Other | MacOS
Microsoft 365 and Office | OneDrive | Other | MacOS
A Microsoft file hosting and synchronization service.
260 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 51%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
error code 0x80004004
I'm having issues with One Drive. I get the error message 0x80004004
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,105 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 51%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)