upgrade to a pro plan
Hello, I own a small business and am trying to separate my personal Microsoft accounts from my business accounts. My Microsoft 365 Business email is hosted through GoDaddy. I recently upgraded one of my computers to Windows 11 Pro because I wanted to use…
Windows for business | Windows Client for IT Pros | User experience | Other
In-Place Repair Install Fails with Error 0xC0000409 on Windows 11 Insider Beta Build 26220.8754
Hi everyone, I'm running Windows 11 Insider Preview Build 26220.8754 (Beta Channel) and I'm unable to perform an in-place repair install. Issue When I use Settings → System → Recovery → Fix problems using Windows Update, the repair installation fails…
Windows Insider program | Windows Insider preview | Repair and recovery
Outlook on one of my shared device cloned
Outlook on the shared device in addition to showing the email address of the devices owner is showing an email address for what looks like someone from Vietnam. The account is all in what appears to be Vietnamese and the times on the emails when…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
How do I create a macro that runs a VBA script in Outlook?
I wrote code to save Excel attachments from my Outlook to a folder in OneDrive. The application name is Application_NewMailEx. How do I write a macro in Outlook?
Microsoft 365 and Office | Development | Other
Building custom solutions that extend, automate, and integrate Microsoft 365 apps.
usb port not registering my keyboard keeps saying needs troubleshooting
when i plug my keyboard in it wont work i figure out what was happening and it said that it needs troubleshooting and that its also saying that device unknown how do i fix it
Windows for home | Windows 11 | Devices and drivers
Retaining OneDrive Files When Moving Users to a New Family Plan
We currently have a Microsoft 365 Family Plan with several users who have files stored in their OneDrive. If we cancel that Family Plan and then add the same user (same email address) to a different Family Plan, will they retain access to all of their…
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
System files are using 120 Gb of disk space !
Three folders seem to be using 120Gb of disk space. A folder called Windows, Program Files and Program files(x86) That is insane. I have already run Chkdsk /r thinking that was the problem, but it ran without any issues and recovered just 3 GB. How do I…
Windows for home | Windows 11 | Files, folders, and storage
I am unable to update windows
When I click on update and shut down, it goes through downloading the updates. Then, it goes to diagnose and then repair. Thereafter, it downloads updates. Next it says 'Something went wrong. Undoing Changes.' Then, the computer restarts without…
Windows for home | Windows 11 | Windows update
Pearson VUE OFCRE error on Exam Details page for all Microsoft certification exams
Hello, I am trying to schedule a Microsoft certification exam through Pearson VUE. When I open the Exam Details page, I receive the following message: "Due to a system issue, we are currently unable to process your request... Error Code:…
Community Center | Not monitored
Tag not monitored by Microsoft.
PartNumber
When I download costs, I can see a charge for a VM. One of the columns is a PartNumber. My question is where can I find the PartNumber on my various resources?
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Cant activate Windows 11 on my new PC
I keep getting "We can't reactivate Windows as our servers aren't available right now. Wait for a few minutes or try adding your Microsoft account again." when using the troubleshooter. I signed in the same account my digital license is linked…
Windows for home | Windows 11 | Licensing and activation
Computer locked due to scam on my pc. How to get rid of it? This is a scam
Computer is locked. How do I get rid of this scam. I can’t do anything on my desktop
Windows for home | Windows 11 | Security and privacy
Scanning a drive
I need to scan an individual drive with defender but I do not see any option to do that.
Windows for home | Windows 10 | Security and privacy
Payment taken twice
My subscription was taken on 9th November 2025 then again on 24th June 2026 !!! This cannot be correct for the same subscription On my subscription page it states next payment is due on 9th November 2026 Please sort this out
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Message not sent due to daily limits
I sent 2 emails today, no attachments or photos. On attempting to send the third email I get this message: "Your message wasn't sent because there's a daily limit for how many messages can be sent. We've saved it to your drafts folder. For virtually…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Workspace creation problem, stopped my progress.
I'm on a student subscription, and I'm doing a Microsoft course, "Machine Learning Operations Engineer Associate." For this I have to create a workspace, but I'm not able to create one in any region. This issue is preventing me from progressing…
Azure Synapse Analytics
An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.
New Outlook for Windows – Reply/Forward does not include original message (no quoted text, no expander)
Hi, I’m experiencing a reproducible issue in New Outlook for Windows where replying or forwarding an email does not include the original message. The quoted text region does not render at all, and there is no “…” expander or “Show quoted text”…
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
AI-900 - Microsoft Azure AI Fundamentals being replaced
This expires tomorrow and is being replaced. My company prefers I take the test with the one being replaced. Can you please let me know what the new replacement test is? Thank you and I will sign up for that class.
Community Center | Not monitored
Tag not monitored by Microsoft.
Unable to Update Payment Method
I have a past due invoice due to credit card declined as the card was already invalid. I have tried many times to replace the card, add payment method or using pay now. But I keep getting "Check that the details in all fields are correct or try a…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Can users access the Microsoft 365 Copilot Chat API (preview) with Microsoft 365 Copilot pay-as-you-go service?
Hi - On the Overview of the Microsoft 365 Copilot Chat API (preview) page I read the following: The Chat API is available at no extra cost to users with a Microsoft 365 Copilot add-on license. Support for users without a Microsoft 365 Copilot add-on…
Microsoft 365 and Office | Development | Other
Building custom solutions that extend, automate, and integrate Microsoft 365 apps.