Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,004 questions
1 answer
One of the answers was accepted by the question author.
my microsoft account got deleted by a hacker and i cant recover it
the gmail was --PII REMOVED-- and --PII REMOVED-- and the password was -deleted- when i try to recover it i get the email doesnt exist
Microsoft 365 and Office | Subscription, account, billing | For home | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 99%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Forgotten password, Lost access to authenticator.
I have a recovery key but it is not accepting it, is this due to attempting login excessively?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,004 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 83%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How do I contact people in the Live account / password group at microsoft?
I am trying to contact the people who runs the password/ account services at mircosoft. I am not trying to reach a tech person. I don't think this is a software issue. I have checked if my issue is my own or a software bug and it appears to be…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,004 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 60%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
How to reset Microsoft personal account password when normal method fails
Hi All My dad has a cognitive memory problem and he basically forgets things after an hour. He has a laptop and he locked out his account and pin. I initially was able to reset his password by using the verification code that is sent to his phone which…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,004 questions
asked
2026-07-13T09:23:53.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 98%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bruce Crankshaw
20
Reputation points
edited the question
2026-07-29T07:28:53.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
11,970
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Email is accidentally associated with two accounts
Alright, so I am a minecraft player who transfered my account from Java to Xbox successfully years ago. Until, one day, I accidentally logged in using my email in some way that created a second account instead of logging into my normal one. Now, when I…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,004 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 64%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Unrecognized charge
I think someone has gotten into my account and made a charge. How do i change my password? thanks
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,004 questions
asked
2026-07-02T15:46:48.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 81%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Stacie Williams
20
Reputation points
edited the question
2026-07-29T07:26:14.1533333+00:00
Ian-T
11,970
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Problemas e problemas para entrar na conta Microsoft ?
Olá a todos. Não sei se esse é o melhor lugar pra falar sobre isso... Venho aqui desabafar sobre um assunto chatíssimo que a Microsoft vem fazendo "em benefício e segurança de todos nós", estou começando uma nova fase na vida como acontece com…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,004 questions
asked
2026-07-01T22:01:57.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 1%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Dan Azevedo
20
Reputation points
edited the question
2026-07-29T07:25:51.9333333+00:00
Ian-T
11,970
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Notes folder in outlook
All my notes has disappeared. It says 7 items but I can't get to them, I need them badly!
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,387 questions
asked
2026-07-24T15:56:57.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 8%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kelly Wolslayer
20
Reputation points
commented
2026-07-29T07:14:16.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
13,375
Reputation points Microsoft External Staff
Moderator
5 answers
One of the answers was accepted by the question author.
Netlogon Secure Channel fails over WiFi after KB5068865 - ERROR_ACCESS_DENIED (0x5) / WSAEACCES (10013)
Environment: Client: Windows 10/11, domain member TESTAPC.vdzti.local DC: Windows Server 2016 (build 14393), KB5070882 (October 2025) Client updates: KB5068865 (November 2025) Problem: Group Policy does not apply over WiFi. Netlogon Secure Channel…
Windows for business | Windows Server | Directory services | Deploy group policy objects
asked
2026-05-27T20:14:09.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Anatolijs Artemjevs
45
Reputation points
commented
2026-07-29T06:59:10.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 0%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
bl1982
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Issue with logging in on Microsoft websites?
Is anyone having a problem logging in onto Microsoft websites? The only that worked was logging into my computer, which is windows 11 and linked to my Microsoft account. I cannot log in onto any Microsoft website/feature such as Outlook, viewing…
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,647 questions
asked
2026-07-17T15:18:32.94+00:00
Seraphine Nightfall
80
Reputation points
edited the question
2026-07-29T06:57:56.25+00:00
Ian-T
11,970
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
how to reschedule GitHub Copilot certification exam
looking for a help to reschedule GitHub Copilot certification exam, current schedule date is 9th august, 2:15PM(IST)
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,862 questions
asked
2025-08-07T08:13:44.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 33%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV8%3C/text%3E%3C/svg%3E)
VANDANAPAWAR-8994
20
Reputation points
edited the question
2026-07-29T06:57:25.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,705
Reputation points
Volunteer Moderator
4 answers
One of the answers was accepted by the question author.
My Bluetooth has disappeared
Windows for home | Windows 11 | Devices and drivers
24,403 questions
asked
2026-07-22T17:10:35.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 97%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
meven bellec
40
Reputation points
answered
2026-07-29T06:53:06.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 90%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
santosh budha
0
Reputation points
2 answers
One of the answers was accepted by the question author.
How does one know if their Windows 10 product key can be updated to Windows 11.
There is no child tag for this issue. How does one know if their Windows 10 product key can be updated to Windows 11. Auto answer assumes the update is from Windows 10. In this case, Windows 10 does not allow updating to Windows 11. Will have to…
Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked
2025-09-02T22:30:04.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
techcoor
1,296
Reputation points
recommended
2026-07-29T06:45:54.8033333+00:00
JuliaMarvin
22,705
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
OneDrive Photos (Beta): Gallery empty, People tab also empty after signing out/in
I recently discovered the new OneDrive Photos (Beta) desktop app and loved it. It worked perfectly until I returned from a few weeks' holiday. After starting my laptop (and around the same time updating Windows), the app stopped displaying any…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,974 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 54%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
My @msn.com Email Has Been Hijacked
Friends and family have been receiving emails from my msn.com email address that I did not send. I am also not receiving emails into my outlook inbox. I know this because I have been contacted by friends and family by texts regarding the receipt of…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,798 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
How do you create a complete email backup before moving to a new system?
Hi everyone I'm planning to move my email account to a different environment and want to make sure I don't lose any important data during the process. My mailbox contains 9K+ emails, multiple custom folders, attachments, contacts, and years of…
Exchange | Hybrid management
Exchange | Hybrid management
The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control.
2,457 questions
asked
2026-07-27T05:48:03.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 64%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Steven Miller
60
Reputation points
accepted
2026-07-29T04:46:42.1966667+00:00
Steven Miller
60
Reputation points
2 answers
One of the answers was accepted by the question author.
I cannot sign out my old university sign up
Hi team, I have signed out from microsoft word from my old university account. Yet when I try to sign in, the university login box pops up; I can't even go back to sign in with my email. I just bought a subscription using my personal email, but the thing…
Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
291 questions
asked
2026-07-28T17:27:20.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 33%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Beenom Raika
20
Reputation points
answered
2026-07-29T04:34:33.7566667+00:00
Beenom Raika
20
Reputation points
4 answers
One of the answers was accepted by the question author.
Help me annotate/explain a spreadsheet. I need help with the formulas.
The Spreadsheet in question defines blood pressure readings and temperatures. I need help to decide what functions I might use to further explain the raw data. Thanks for your help. PR
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,911 questions
asked
2026-06-21T02:33:23.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Phillip Richcreek
1,035
Reputation points
answered
2026-07-29T04:30:09.75+00:00
Phillip Richcreek
1,035
Reputation points
1 answer
One of the answers was accepted by the question author.
Administrator access code needed
Need Administrator access code for hard drive access
Windows for home | Windows 11 | Recovery and backup
5,773 questions
asked
2026-07-24T16:35:02.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 35%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ray Scheinfeld
20
Reputation points
commented
2026-07-29T04:29:46.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
12,625
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
How does the pending Microsoft.ApiManagement/AIGatewayPreview feature registration get approved? (Unified Model API preview, CSP subscription)
I am trying to use the new Unified Model API (preview) in Azure API Management and I am blocked on a subscription level preview feature registration that needs manual approval. I cannot find any documented way to request or expedite that approval, so I…
Azure API Management
Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
2,837 questions
asked
2026-07-23T04:46:15.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 64%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Thomas
40
Reputation points
commented
2026-07-29T04:14:43.8566667+00:00
Brian Thomas
40
Reputation points