1,391 questions
6 answers
One of the answers was accepted by the question author.
Cursor disappears over document area in Office apps when using Windows 365 via Windows App (Windows 11 24H2)
We are experiencing a cursor rendering issue when connecting to Windows 365 Cloud PCs using the Windows App. Environment: Client Device: 10ZiG 7111q thin client Client OS: Windows 11 Version 24H2 (OS Build 26100.7840) Windows App Version:…
Windows for business | Windows 365 Enterprise
asked
2026-03-03T10:57:00.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 35%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Dobhal, Kanishka
30
Reputation points
commented
2026-08-02T00:20:15.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 3%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Travis Lamming
6
Reputation points
1 answer
One of the answers was accepted by the question author.
Lost Access to Microsoft 365 Tenant – Need Recovery Help
I'm based in Ghana and currently manage the Microsoft 365 Business account for a local non-profit organization. The account was configured using the CEO's email and password, and I enabled Two-Factor Authentication (Microsoft Authenticator) on it. The…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,166 questions
asked
2026-07-31T20:54:45.3866667+00:00
Israel Fugah
20
Reputation points
commented
2026-08-01T23:54:37.15+00:00
Israel Fugah
20
Reputation points
1 answer
One of the answers was accepted by the question author.
How to connect by Windows 11 Home O/S to my digital key for Windows Pro
I purchased Windows Pro from the MS Website and received a digital installation I upgraded the O/S and worked. Recently I had to reinstall the O/S with what came with the computer and now I don't know how get to Windows 11 Pro again. If would be able to…
Windows for home | Windows 11 | Licensing and activation
5,288 questions
asked
2026-07-26T23:20:41.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 69%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Mac Vickers
20
Reputation points
commented
2026-08-01T23:37:30.97+00:00
Mac Vickers
20
Reputation points
3 answers
One of the answers was accepted by the question author.
All my OneDrive photos disappeared — not deleted, “Restore” only goes back 30 days
Hello, I’m having a very serious issue with my OneDrive account — all of my photos and files have disappeared even though I never deleted or moved them. Here’s what I’ve tried so far: Checked the Recycle Bin — completely empty. Used the “Restore your…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,133 questions
asked
2025-10-16T17:53:10.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mohammed Misbahuddin
25
Reputation points
commented
2026-08-01T23:35:16.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 28.000000000000004%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Marty Barclay
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Requesting re-issuance of AI Skills Fest voucher auto-deleted from junk folder
Hi Microsoft Credentials Support Team, I completed my Microsoft AI Skills Fest playlist track and submitted the voucher claim form. My voucher code email was delivered around June 20th to my Junk folder, but it was automatically purged by my email…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,838 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 77%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Request to update my name for a scheduled Microsoft certification exam
Hello, I have already scheduled my Microsoft DP-700 certification exam through Pearson VUE. After completing the booking, I noticed that the name on my exam registration is: Abdullah Samir Zahran However, my official government-issued Egyptian National…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,838 questions
asked
2026-07-31T22:23:19.5966667+00:00
Abdullah Samir
20
Reputation points
accepted
2026-08-01T21:56:54.5766667+00:00
Abdullah Samir
20
Reputation points
2 answers
One of the answers was accepted by the question author.
I have been getting a notice that my build will expire on August 11
I would go to the Windows Update but find that No updates are available. within the last day An update is available version 25H2. I have tried to install it a number of times but it fails at various point giving an error message of Oxc19000101. Now…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-08-01T17:08:12.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 7.000000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
James Robb
30
Reputation points
accepted
2026-08-01T21:24:26.0866667+00:00
James Robb
30
Reputation points
1 answer
One of the answers was accepted by the question author.
How can I fix the Taskbar bug from windows 11?
My Windows 11 taskbar has a weird behavior that I consider a bug. Let me explain, I have restarted my computer and some automatic apps are loaded, The apps that I have pinned to the taskbar launch normally, and when I launch some other application like…
Windows for business | Windows Client for IT Pros | User experience | Other
asked
2024-06-13T14:36:53.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 24%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYE%3C/text%3E%3C/svg%3E)
Yardley Estiverne
45
Reputation points
commented
2026-08-01T20:48:00.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,530
Reputation points
Volunteer Moderator
4 answers
One of the answers was accepted by the question author.
Microsoft excel goes wacky
I am using Excel, and after a few minutes it starts acting wacky...it makes extra lines or deletes lines, or everything is out of order. How do I correct this? It is maddening. I have to close it and open it again, but then it messes up all over again.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,903 questions
asked
2026-08-01T00:36:49.4633333+00:00
Dayle Haworth
20
Reputation points
commented
2026-08-01T20:01:27.7133333+00:00
Dayle Haworth
20
Reputation points
12 answers
One of the answers was accepted by the question author.
my computer restarted and everything is gone
My computer was taking forever to start yesterday morning and when it finally did everything was gone, all my documents, photos, apps, screen icons etc. All of it gone, it is like I have a new computer. I think it has done an update or something and if I…
Windows for home | Windows 10 | Windows update
23,826 questions
asked
2026-07-25T12:24:56.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 20%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
megan chamberlain
40
Reputation points
accepted
2026-08-01T19:58:13.67+00:00
megan chamberlain
40
Reputation points
1 answer
One of the answers was accepted by the question author.
You’re not eligible for an Azure free account
I am trying to create an Azure Free Account, but I receive the message: “You’re not eligible for an Azure free account.” I have not previously used an Azure Free Trial or Azure subscription. My Microsoft account, personal information, phone number, and…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,489 questions
asked
2026-08-01T19:26:42.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 93%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
tulleniels Diamalla
20
Reputation points
accepted
2026-08-01T19:53:08.0466667+00:00
tulleniels Diamalla
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Word 365 changing language back to default when re-opening document
I have a document that has text in both French and English. I have both language packs installed, and the French text is set using its own style, that specifies French as the style's language. However, whenever I open the document, it reverts the French…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,737 questions
asked
2026-08-01T15:33:41.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 61%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Lezli Farrington
20
Reputation points
commented
2026-08-01T19:22:36.69+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
1 answer
why does everything need money -- Office programs needed in school
some of us really need some programmes on Microsoft ,for me especially office programmes such as word but we cant access them and it has been a challenge at school we have to write assignments ,articles in projects but we cant because everthing costs…
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,255 questions
asked
2025-12-27T21:26:01.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 45%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEI%3C/text%3E%3C/svg%3E)
elijah isabirye
0
Reputation points
commented
2026-08-01T19:14:32.6333333+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Managing users OneDrive ?
Where can I find the page to manage OneDrive for some of my users? [not global company-wide setting]. As Global Admin I wanted to help users to secure and fix the permission but was not sure where to do it from the https://admin.onedrive.com/ page.
Microsoft 365 and Office | SharePoint Server | For business
Microsoft 365 and Office | SharePoint Server | For business
A family of Microsoft on-premises document management and storage systems.
4,701 questions
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,151 questions
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,092 questions
asked
2021-08-12T12:57:05.93+00:00
EnterpriseArchitect
6,411
Reputation points
commented
2026-08-01T18:38:32.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 54%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
Patrick Lee
0
Reputation points
1 answer
One of the answers was accepted by the question author.
OneDrive Data Retention
I had Office 365 Personal (bought from Best Buy) which gave me OneDrive. I wanted to switch to Office 365 Family. I was told I needed to work through Best Buy (not Microsoft) to do this. I purchased Office 365 Family from Best Buy, and Geek Squad helped…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,133 questions
asked
2026-07-31T21:13:45.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 34%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Kirk Gardner
20
Reputation points
commented
2026-08-01T18:06:35.5933333+00:00
Kirk Gardner
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Mirroring from Phone to PC: Lagging Display
In the past two weeks, I have lost the capability to work on my phone via both Phone Link and Samsung Flow. The response time of using my PC mouse and keyboard is far, far behind. The lag makes the option to mirror unusable and nonproductive. I'm not…
Windows for home | Windows 11 | Connect Phone and PC
1,400 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 70%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
2 answers
I missed my SC-100 certification exam due to a misunderstanding regarding the scheduled exam time. I sincerely apologize for this oversight. I was fully prepared to take the exam and request consideration for a reschedule or any available exception. I wou
I missed my SC-100 certification exam due to a misunderstanding regarding the scheduled exam time. I sincerely apologize for this oversight. I was fully prepared to take the exam and request consideration for a reschedule or any available exception. I…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,838 questions
asked
2026-08-01T07:16:04.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jasmine Sharma
0
Reputation points
recommended
2026-08-01T17:28:58.2033333+00:00
Dio Xavier
295.3K
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
How to Create Resource using IoT Hub with Azure for Student subscription ?
Hi there, can anyone help me how to create the resource with this issue ? i've been changing the region multiple times and try and error for every single region but none of it works.
Azure IoT Hub
Azure IoT Hub
An Azure service that enables bidirectional communication between internet of things (IoT) devices and applications.
1,344 questions
asked
2026-08-01T08:07:33.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 2%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E2%3C/text%3E%3C/svg%3E)
27286062
20
Reputation points
commented
2026-08-01T17:17:08.2466667+00:00
Andreas Baumgarten
132.8K
Reputation points MVP
Volunteer Moderator
39 answers
One of the answers was accepted by the question author.
How do I allocate more RAM to Windows 10 and how do I enable Minidumps?
OK so how do i allocate more RAM to windows. How do i enable Minidumps? The RAM issue i am having is it simply wont use more ram. I have tried watching YouTube tutorials and how they reset the maximum ram number. but it keeps saying 8.00gb…
Windows for home | Windows 10 | Performance and system failures
42,844 questions
asked
2021-05-17T23:31:21.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 16%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKI%3C/text%3E%3C/svg%3E)
Kojun Iwaasa
26
Reputation points
edited the question
2026-08-01T16:43:28.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Don Varnau
19,930
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
how to hide the "search indexing was turned off" without enabling search indexing
This notification is very annoying and bothersome; I don't want to enable search indexing because it consumes too much RAM. p/s: Please remove the AI-powered "generate tags" feature; it's too time-consuming and often inaccurate.
Windows for home | Windows 11 | Settings
10,075 questions
