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Refresh AI Credits in new month

I used all of my AI credits in July but I still have no credits available in August. How do I refresh my credits?

Microsoft Copilot | Other
asked 2026-08-05T19:30:07.87+00:00
Marilyn Cerone 0 Reputation points
0 answers

Live Support

I am locked out of my hotmail/email and my One Drive is out of storage. It will not allow emails to come in or out because it says I am out of storage. I have purchased additional storage twice now and it hasn't activated for over two weeks. I need to…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-05T18:03:53.9633333+00:00
Lauren Kaiser 0 Reputation points
commented 2026-08-05T18:59:49.99+00:00
John Jefferson Doyon 86,990 Reputation points Independent Advisor
0 answers

Azure Artifact Signing: organization identity validation stuck in Action Required after uploading domain ownership documents

Organization (Public) identity validation for Artifact Signing is stuck in Action Required. Identity Validation ID: e008df36-3067-4b9f-97e5-790ceb759c1f Region: United States An earlier request was deleted and replaced by the one above. On this…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,257 questions
asked 2026-08-05T18:55:44.2833333+00:00
Jignesh Dosshi 0 Reputation points
0 answers

Ik zit vast in een inlogloop in MS authenticator

na een herstel via alternatief e mail adres, het wijzigen van mijn wachtwoord en opnieuw willen inloggen in de authenticator krijg ik opnieuw de melding time out voor aanmelding

Microsoft Security | Microsoft Authenticator
asked 2026-08-05T18:09:38.91+00:00
Angelique Damen 0 Reputation points
0 answers

azure student subscribtion

im need to activate azure student subscribition my account is educational account ecu.edu.eg

Azure | Azure Training
asked 2026-08-05T15:12:24.33+00:00
Malk Soliman 0 Reputation points
0 answers

¿Cómo aumentar el límite disponible de generación/edición de imágenes?

Cordial saludo, no puedo generar más imágenes este mes. cómo restablezco el límite mensual, o cómo a preparar una edición para aplicar estos cambios en otra herramienta de renderizado o edición de imágenes. Quedo atento(a) a sus comentarios. Muchas…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-08-05T16:24:48.7933333+00:00
Umberto Pacific 0 Reputation points
0 answers

Artifact Signing organization validation stuck after successful Authenticator Face Check

Meha-MSFT asked me in this related thread to create a separate Q&A so that our identifiers can be requested privately. Product and validation type Azure Artifact Signing (East US) Public organization identity validation Portal status: Action…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,257 questions
asked 2026-07-30T18:16:06.0566667+00:00
Daniel p 0 Reputation points
commented 2026-08-05T16:18:32.29+00:00
Daniel p 0 Reputation points
0 answers

Student account not Eligible in Azure

I am a student of Universidad de Manila and I am trying to register for Azure for Students using my official school email address (udm.edu.ph). The registration fails with "Unable to confirm your University ID". Could you manually verify my…

Community Center | Not monitored
asked 2026-08-05T15:51:04.8533333+00:00
Truly N. Enriquez 0 Reputation points
edited the question 2026-08-05T15:57:08.8366667+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
0 answers

windows Hello enrollment issue

Issue Summary Device: Dell Laptop OS: Windows 11 Enterprise 24H2 Problem Description Following a firmware/BIOS update that was applied after a system restart, Windows Hello authentication stopped functioning. Symptoms: Password authentication works…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-05T15:36:23.1266667+00:00
Arlin Thomas 0 Reputation points
0 answers

Copilot Tasks stuck for 15+ hours — force cancel not completing

I have a Copilot Task that has been stuck for over 15 hours. I have attempted multiple force-cancel commands: “Force cancel all tasks for the Workbook and Unified Manual. Do not start any new tasks. Confirm cancellation only.” No cancellation…

Microsoft Copilot | Other
asked 2026-08-04T16:59:58.3866667+00:00
Kristen 0 Reputation points
commented 2026-08-05T15:05:49.4866667+00:00
Kristen 0 Reputation points
0 answers

Sign in to update error

Microsoft Security | Microsoft Authenticator
asked 2026-08-05T14:27:14.5766667+00:00
Adam Lynch 0 Reputation points
commented 2026-08-05T14:27:55.9133333+00:00
Adam Lynch 0 Reputation points
0 answers

Microsoft Partner Center, Hardware Driver, Empty Dashboard

We have a validated Microsoft Partner Center account. In Programs, we have selected: "Hardware Register your company to certify and distribute drivers and devices that are compatible with Windows." It tells us: “Active in Hardware” An EV…

Microsoft Partner Center | Other
asked 2025-09-30T06:48:08.08+00:00
Stephan Wille 20 Reputation points
commented 2026-08-05T13:59:59.6833333+00:00
Juan Rosano 0 Reputation points
0 answers

I have to change password EVERY TIME ON EVERY DEVICE

When I try to authenticate, I'm asked for a 2 digit number, like always. But the app gives me a 6 digit code. Then Microsoft was removed from the app. No idea why. I REMOVED the app. Reinstalled it. I put MS back in. Still get a 6 digit code. Today I'm…

Microsoft Security | Microsoft Authenticator
asked 2026-08-05T12:24:26.5266667+00:00
Stephanie Dears 21 Reputation points
edited the question 2026-08-05T12:26:21.77+00:00
Stephanie Dears 21 Reputation points
0 answers

Azure educational credit activation error

안녕하세요. 남부여성발전센터에서 클라우드 기반 웹개발 교육을 운영하고 있습니다. 교육생들에게 배포한 Microsoft Azure 교육용 크레딧을 Outlook 계정에 등록하는 과정에서 오류가 발생하여 서버키 등록이 안되어 배포 등의 수업 진행이 안되고 있습니다. Azure 교육용 크레딧 활성화 또는 구독·계정 담당 상담원과 통화하고 싶습니다. 빠른 연락 부탁드립니다!   남부여성발전센터 교육팀 박혜란 과장 전화 [Mod…

Azure | Azure Training
asked 2026-08-05T08:48:10.09+00:00
혜란 박 0 Reputation points
commented 2026-08-05T11:41:53.3466667+00:00
Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
0 answers

Recommendations Include Resources Deleted Over 6 Months Ago

While reviewing the recommendations and the associated affected resources, I observed that the recommendation is identifying resources that were deleted more than six months ago. These resources are no longer active and have been removed from the…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-08-05T10:28:09.3266667+00:00
Twisha Mistry 51 Reputation points Microsoft External Staff
0 answers

after login into onview suddenly my camara not working, then i restarted my machine my machine it took almost 15 mins then after if i try to attend the exam it not allowed me, could you please provide the option to reschedule the exam

after login into onview suddenly my camara not working, then i restarted my machine my machine it took almost 15 mins then after if i try to attend the exam it not allowed me, could you please provide the option to reschedule the exam

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-08-05T07:24:46.6033333+00:00
Divyak 0 Reputation points
0 answers

Copilot image generation repeatedly blocks a legitimate landscape design image-editing request

Hello, I would like to report and understand a recurring issue with Microsoft Copilot image generation/editing. Service:Microsoft Copilot image generation/editing. Scenario: I am preparing a technical/landscape design dossier and I need to edit an…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-08-05T05:21:48.53+00:00
José Jorge Valentim 0 Reputation points
0 answers

How do I log in to Minecraft?

لا استطيع الدخول في تطبيق ماين كرافت عن طريق حسابي المايكروسوفت ؟

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-04T19:56:36.8066667+00:00
لطيفة المنصور 0 Reputation points
commented 2026-08-05T05:03:11.4066667+00:00
John Jefferson Doyon 86,990 Reputation points Independent Advisor
0 answers

Purview - Data Quality - UI

Purview is a great product. The Data Quality UI could be easier to use. It's a lot of mouse clicks to get from a managing a Data Product (adding data assets) to the data quality rules for the same. Steps: Unified Catalog | Health Management | Data…

Microsoft Security | Microsoft Purview
asked 2026-07-28T01:01:22.4533333+00:00
Todd Spurling 0 Reputation points
edited a comment 2026-08-05T04:12:58.58+00:00
Ganesh Chelluri 190 Reputation points Microsoft External Staff Moderator
0 answers

I lost all my stuff

I lost all the codes I get when I switched to a different phone and now half my account that need codes are gone

Microsoft Security | Microsoft Authenticator
asked 2021-06-25T20:16:45.567+00:00
ben beardsley 1 Reputation point
edited a comment 2026-08-05T01:52:27.9266667+00:00
Barbara Houston 0 Reputation points