Microsoft Partner Center, Hardware Driver, Empty Dashboard

Stephan Wille 20 Reputation points
2025-09-30T06:48:08.08+00:00

We have a validated Microsoft Partner Center account.

In Programs, we have selected:

"Hardware

Register your company to certify and distribute drivers and devices that are compatible with Windows."

It tells us: “Active in Hardware”

An EV certificate has been successfully linked to the account.

However, the dashboard under Home is empty and we cannot open a support ticket because we cannot select a workspace, and a mandatory field for contacting support is required to create a ticket.

We end up in a loop between AI support and a non-functioning Partner Center.

Our Partner Center user ID is: 1868*****.

How can we solve the problem with the inaccessible workspaces?

Microsoft Partner Center | Other

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