Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,452 questions
0 answers
my account was hacked but i dont know the email i only have the username
my minecraft account was hacked and i have no way of getting it back the email has been changed and its been too long for me to remember (around a year) the only thing i know is the username and what the password used to be how can i get it back?
Microsoft Security | Microsoft Authenticator
asked
2026-01-08T08:05:08.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 70%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFC%3C/text%3E%3C/svg%3E)
Felix Crosby
0
Reputation points
commented
2026-04-14T18:14:32.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 90%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pauline Mbabu
1,840
Reputation points Microsoft Employee
0 answers
Lost access to Microsoft authenticator
I've been using Microsoft 365 through the student's account provided by my university but lately the phone in which I have the Microsoft authenticator app broke so I can't access it anymore, now I can't access my account in new devices since I don't have…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,452 questions
asked
2025-12-19T23:20:13.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 67%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Joaquin Manrique
0
Reputation points
commented
2026-04-14T18:02:50.2333333+00:00
Pauline Mbabu
1,840
Reputation points Microsoft Employee
0 answers
I cannot login to the Azure portal using my personal account
Hello, I am not able to access my Azure portal using my personal account (outlook.com). I tried to reset my authenticator using documentation multiple times, tried also to reset password and disable passwordless auth as well as MFA. Portal always…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,452 questions
asked
2026-03-26T14:36:33.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Ganesh Kale
0
Reputation points
edited a comment
2026-04-14T17:52:51.6766667+00:00
Pauline Mbabu
1,840
Reputation points Microsoft Employee
0 answers
How to solve this problem
This photo shows that I can not use my account, but I do not know how to solve this problem. pii removed
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,206 questions
asked
2026-04-02T01:27:36.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 64%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
可怡 陈
0
Reputation points
commented
2026-04-14T17:23:14.2633333+00:00
Pauline Mbabu
1,840
Reputation points Microsoft Employee
0 answers
Build 26100/26200.8246 out to RP
https://support.microsoft.com/en-us/topic/april-14-2026-kb5083769-os-builds-26200-8246-and-26100-8246-22f90ae5-9f26-40ac-9134-6a586a71163b
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
0 answers
Cannot access Azure portal - MFA error "Error finding an account to complete multi-factor authentication" on personal Microsoft account
Hello, I'm unable to access the Azure portal due to an MFA issue on my personal Microsoft account (Hotmail). I'm looking for help to resolve this. Problem description: I can sign in to Outlook and other Microsoft services without any issues. However,…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,206 questions
asked
2026-04-09T16:50:26.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 41%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
pablo brunetti
0
Reputation points
commented
2026-04-14T16:46:31.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu
33,820
Reputation points Microsoft External Staff
Moderator
0 answers
Lost access to Azure tenant – Admin account blocked
My Azure tenant is still active, but my personal Microsoft account (Hotmail/Outlook) that was the global administrator has been blocked by the tenant. I no longer have any admin accounts in the directory. I need to perform an Account Ownership…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,206 questions
asked
2026-04-09T21:00:36.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 61%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Diego Struk Chagas
0
Reputation points
commented
2026-04-14T16:35:36.6166667+00:00
Sridevi Machavarapu
33,820
Reputation points Microsoft External Staff
Moderator
0 answers
Locked out of Azure Portal - Authenticator generates 8-digit code but Azure expects 6-digit code
I am locked out of my personal Azure account and need help resetting MFA. Account: pii removed (personal Microsoft account) I am the only Global Administrator on this tenant. The problem: After changing my phone, I lost the Microsoft Authenticator…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,206 questions
asked
2026-04-09T15:17:24.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 27%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rodrigo Medeiros Viana
0
Reputation points
commented
2026-04-14T15:05:03.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI
13,900
Reputation points Microsoft External Staff
Moderator
0 answers
How can I reset my password if MFA is not working?
I have been unable to access one of my microsoft accounts due to a block. When I go to reset my password and use MFA, every single time I go to put in my phone numbers last 4 digits, I get this error "There's a temporary problem with the service.…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,452 questions
asked
2025-11-24T21:32:13.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 52%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Aaron Jones
0
Reputation points
commented
2026-04-14T14:57:33.6333333+00:00
Pauline Mbabu
1,840
Reputation points Microsoft Employee
0 answers
Risky sign-ins not found
I receive Microsoft Entra ID Protection Weekly Digest alerting New Risky sign-ins detected (in real-time), but nothing is found when I go to to the link provided.
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,014 questions
asked
2026-04-14T14:25:52.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 57.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Steve Bernier
0
Reputation points
asked
2026-04-14T14:25:52.2033333+00:00
Steve Bernier
0
Reputation points
0 answers
While using zipdeploy, it does not push to /home/site/wwwroot directory. Instead it pushed to /home/data/SitePackages. For the CMS app to work correctly, we need to turn off 'WEBSITE_RUN_FROM_PACKAGE' setting.
While using zipdeploy, it does not push to /home/site/wwwroot directory. Instead it is pushed to /home/data/SitePackages. For the application to work correctly, we turned off 'WEBSITE_RUN_FROM_PACKAGE' setting. but still it is deploying to…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,048 questions
asked
2026-04-10T16:58:42.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 78%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Bikram Ray
0
Reputation points
commented
2026-04-14T13:53:15.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 7.000000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Praneeth Maddali
12,670
Reputation points Microsoft External Staff
Moderator
0 answers
IS Web Server Logging (File System) stopped working on multiple Azure App Services since March 18
Hi, I’m experiencing an issue with Azure App Service (Windows) where IIS Web Server Logging to File System has stopped working. Details: Logging is enabled under App Service Logs → Web Server Logging = File System Logs were previously written to:…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,048 questions
asked
2026-04-06T20:35:48.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 14.000000000000002%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
The Pixel Shop
0
Reputation points
commented
2026-04-14T13:45:55.6966667+00:00
Praneeth Maddali
12,670
Reputation points Microsoft External Staff
Moderator
0 answers
SERVERPROPERTY('IsClustered') does not return the correct value in a cluster configuration
Hi all! I'm testing some t-sql SQL properties for a data collection project and I got a strange case with the query below: SELECT SERVERPROPERTY(''MachineName') AS [MachineName], SERVERPROPERTY('ServerName') AS [ServerName], …
asked
2025-03-26T18:40:30.92+00:00
Alen Cappelletti
1,047
Reputation points
commented
2026-04-14T13:37:37.28+00:00
Alen Cappelletti
1,047
Reputation points
0 answers
Authenticator asking me to sign-in
If I sign-in, it asks for MFA code, which obviously I don't have now. How do I get out of this loop?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,452 questions
asked
2025-12-21T22:28:09.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 75%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Rupak Dey
0
Reputation points
edited a comment
2026-04-14T11:54:34.9333333+00:00
Pauline Mbabu
1,840
Reputation points Microsoft Employee
0 answers
how to fix smtplib.SMTPAuthenticationError: (535, b'5.7.3 Authentication unsuccessful)
getting smtplib.SMTPAuthenticationError: (535, b'5.7.3 Authentication unsuccessful) on email auth it was working till yesterday, suddenly stopped how to fix it?
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,800 questions
asked
2026-04-13T06:11:44.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 64%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
Nayan Gajjar
0
Reputation points
commented
2026-04-14T10:31:10.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 51%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Aditya N
3,890
Reputation points Microsoft External Staff
Moderator
0 answers
Authenticator app is not working
Hello, The issue with MFA account. I am not sure what is wrong. Authenticator app Version: 6.8.40 iOS-26.2 Microsoft Authenticator App not working - no pop up to enter number from website to access account online. I have been trying for hours and…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,452 questions
asked
2026-01-06T20:23:16.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented
2026-04-14T10:05:43.5266667+00:00
Pauline Mbabu
1,840
Reputation points Microsoft Employee
0 answers
Authenticator App Broken
There is no way for me to log into my CT State account anymore. Logging in requires me to get a code from the Authenticator app. The Authenticator app, when opened for this, also asks me for a code from the Authenticator app. See how this is a problem?…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,452 questions
asked
2026-02-21T03:19:45.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 3%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lynch, Brandon J (student)
10
Reputation points
edited a comment
2026-04-14T09:44:23.3333333+00:00
Pauline Mbabu
1,840
Reputation points Microsoft Employee
0 answers
Urgent: Stuck in Identity Verification (IDV) loop for Hardware Program - No VC link provided
Hi Microsoft Support Team, Our company is currently enrolling in the Microsoft Hardware Program, but we are completely stuck at the Identity Verification (IDV) stage. Issues: The system did not provide any IDV link or QR code for Verifiable Credentials…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,567 questions
asked
2026-04-14T05:49:21.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 47%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
DENG, HONG-WEN
0
Reputation points
asked
2026-04-14T05:49:21.4866667+00:00
DENG, HONG-WEN
0
Reputation points
0 answers
External Configuration Tenant resources blocking RG deletion
I have two "External Configuration Tenant" inside a Resource Group. I've already deleted the Tenant and these 2 were kept. I've tried to delete the RG but stays only with "Deleting" state and nothing happens.
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,081 questions
asked
2026-04-10T17:24:32.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 38%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Filipe Monteiro
0
Reputation points
commented
2026-04-13T19:50:54.44+00:00
Sridevi Machavarapu
33,820
Reputation points Microsoft External Staff
Moderator
0 answers
Issues Granting Admin Consent for Enterprise App
Trying to implement Cloudflare CASB and when giving admin consent, I receive the following error code 65001.
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,014 questions
asked
2026-04-13T18:08:54.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Cristian Vargas
0
Reputation points
asked
2026-04-13T18:08:54.1433333+00:00
Cristian Vargas
0
Reputation points