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I really need help recovering my Microsoft account

A couple of months ago, my Minecraft account was stolen and they changed all of the security information on the account including the email for the account. I tried effortlessly to get my account back for months on end but Microsoft support was no help…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-16T13:33:23.0066667+00:00
edited the question 2026-04-16T21:07:58.34+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
0 answers

Enter code issue with email address with Microsoft account

Okay, so when I try to login to change my mobile number, new window pops up mentioning “Verify your identity”, with option being Email \my email shown here with asterisks in between\ I proceed to click that, and it says “We will send a verification…

Microsoft Security | Microsoft Authenticator
asked 2026-04-15T11:46:26.53+00:00
Darsh Shah 0 Reputation points
commented 2026-04-16T19:56:49.3933333+00:00
Darsh Shah 0 Reputation points
0 answers

eDiscovery Export Download Failing

When attempting to download files from an eDiscovery export the files fail to download. Seems to be a SSL issue? (index):1 Unsafe attempt to load URL https://gccm.proxyservice.ediscovery.gcc.svc.cloud.microsoft/ediscovery/api/proxy/exportaedblob(...)…

Microsoft Security | Microsoft Purview
asked 2026-04-08T23:09:08.4133333+00:00
Ross Mills 0 Reputation points Microsoft Employee
commented 2026-04-16T19:53:49.9733333+00:00
Smaran Thoomu 35,870 Reputation points Microsoft External Staff Moderator
0 answers

Urgente: Bloqueo de acceso por Microsoft Authenticator y falla en recuperación de cuenta

¿Alguien me puede orientar? He solicitado ayuda anteriormente sin éxito. Mi PC me tiene bloqueado el acceso; aunque ingreso el PIN correcto, me obliga a autorizar desde la app Authenticator. Mi error fue borrar las cuentas de la app creyendo que así se…

Microsoft Security | Microsoft Authenticator
asked 2026-04-16T18:57:25.8433333+00:00
Alejandro Gil 0 Reputation points
0 answers

Swift user signed out of application (using OpenID, not MSAL) but redirect does not occur

When signing a user out in my application, the logout request succeeds, but the user is left on a web page that reads, "You signed out of your account It's a good idea to close all browser windows" After researching this several sources,…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-14T17:11:17.0866667+00:00
Chad Rutherford 0 Reputation points
commented 2026-04-16T18:06:23.86+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

I have the same issue of moving junk into inbox- email vanished

Thanks to MS even after so many escalations on this issue, nothing has been rectified...Thanks to MS, it has locked my account with reddit as I now not receiving any emails...whats going on, how many escalations need to be submitted to get something…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-13T00:59:34.7166667+00:00
CinoFra-1708 0 Reputation points
commented 2026-04-16T17:38:50.07+00:00
Hornblower409 15,115 Reputation points
0 answers

Sign-in failed Error code: interaction_required

I signed up for an Azure free account with my private Microsoft account, during signing in I got this error: Sign-in failed Error code: interaction_required Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has been…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-08T07:43:11.9433333+00:00
Kevin Nakahara 0 Reputation points
commented 2026-04-16T16:49:32.3633333+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
0 answers

Unable to delete WDAGUtilityAccount on Windows Server 2025

Hello Team, I am unable to delete the WDAGUtilityAccount on Windows Server 2025. I tried removing the account using the following methods: Computer Management → Local Users and Groups Command Prompt (Administrator) net user WDAGUtilityAccount…

Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
asked 2026-01-06T06:15:58.21+00:00
Sandeep Nagar 0 Reputation points
commented 2026-04-16T16:24:11.9566667+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
0 answers

USB Recovery thumb drive displays - This module is blocked from loading into the Local Security Authority

Program Compatibility Assistant pop-up window ...\System32\DPPassFilter.dll

Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
asked 2026-01-05T00:58:51.47+00:00
Colin Paterson 0 Reputation points
commented 2026-04-16T16:19:13.0966667+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
0 answers

How to solve thisthis installation package could not be opened. contact the application vendor to verify that this is a valid windows installer package.

How to solve this problem' installation package could not be opened. contact the application vendor to verify that this is a valid windows installer package.' I had downloaded the QGIS software and when tried to open the file, it pop up this message.

Microsoft Security | Microsoft Defender | Other
asked 2025-11-06T09:54:27.8733333+00:00
yeoh zi hui 0 Reputation points
commented 2026-04-16T15:52:23.5466667+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
0 answers

I forgot my Authenticator pin number

I forgot my Authenticator pin number and cannot gain access to my Authenticator account

Microsoft Security | Microsoft Authenticator
asked 2026-04-16T15:51:44.6933333+00:00
Michael Banks [Ext] 5 Reputation points
0 answers

Whenever using "Set up a different authentication app" on MFA, it always leads to "The session has expired. Please choose "Back" and try again."

^ Title Im using the owner of the tenant, not sure what the issue is. Ive tried revoking, restarting, all diff types of auth and restored to default and tried again, but it always leads to this. It seems like this MFA expires right away. I verified the…

Microsoft Security | Microsoft Authenticator
asked 2026-04-16T15:41:25.3033333+00:00
Amon Faria 0 Reputation points
0 answers

how do i fix firewall

firewall cant turn on and keeps stopping and starting in services https://learn.microsoft.com/en-us/answers/questions/4373178/how-do-i-stop-windows-firewall-(mpssvc)-from-being same as this

Microsoft Security | Microsoft Defender | Other
asked 2025-11-29T00:25:29.72+00:00
Alex Hoy 0 Reputation points
commented 2026-04-16T14:28:04.5833333+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
0 answers

just-in-time or temp Local Admin through SCCM Run Script

Hi, I want to grant admin rights only during specific installation tasks on many client machines using SCCM, when the user requests the admin right to install any applications or Software or something else. How can I do that? Any Idea? Regards Nick

Microsoft Security | Intune | Configuration Manager | Deployment
asked 2026-04-16T14:25:24.4966667+00:00
SSE@TUE 360 Reputation points
0 answers

Locked out of Azure: AADSTS16000 Error, Tenant Issue, and Authenticator

Hello community, I am reaching out here because I am currently unable to even open a support ticket through my Azure account due to the authentication and tenant issues described below. First, I am experiencing an issue with my authentication to the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-22T16:23:25.5966667+00:00
Daniel Monteiro de Carvalho 0 Reputation points
commented 2026-04-16T12:52:18.16+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
0 answers

Help: as a result your request was blocked.

I have already uploaded the extension on Chrome, and I want to upload it on the Edge Add-ons platform, but when registering for an Edge developer account, I keep getting stuck here. [Microsoft runs on trust]****. We engage in a rigorous set of evaluation…

Microsoft Partner Center | Other
asked 2026-04-16T02:33:17.7833333+00:00
chris wen 0 Reputation points
commented 2026-04-16T10:20:28.7666667+00:00
Martin Šamudovský 180 Reputation points
0 answers

Your account has been locked. Contact your support person to unlock it, then try again.

Hello, I cannot login to my personal Azure account https://portal.azure.com/, getting the error: Your account has been locked. Contact your support person to unlock it, then try again. meanwhile I have access to https://account.microsoft.com/

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-15T10:12:46.9833333+00:00
ROMAN KVASNYJ 0 Reputation points
commented 2026-04-16T09:18:42.15+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
0 answers

Incorrect behavior of List Posts API for long Group mailbox conversation threads.

I am facing issues similar to the the one asked in https://learn.microsoft.com/en-au/answers/questions/5773017/unexpected-behaviour-of-list-posts-api-for-long-gr and solutions mentioned didn't work out for us. Here are my observations when I tried out…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,405 questions
asked 2026-04-16T06:32:59.67+00:00
Cameron Wallin 0 Reputation points
commented 2026-04-16T08:44:35.2366667+00:00
Jack-Bu 6,865 Reputation points Microsoft External Staff Moderator
0 answers

Hardware Developer Employment Verification Rejected — No Support Ticket Option Available

Enrolling a new Australian Pty Ltd company in the Hardware Developer program. Employment verification rejects immediately after enrollment — no "Resolve" button appears, only "Contact Support" which leads to AI chat with no ticket…

Microsoft Partner Center | Other
asked 2026-04-16T03:57:44.3733333+00:00
IsharaP 0 Reputation points
0 answers

Unable to login to azure account in tenant: 01bf3xxxxxxxxxxx

Hello, I am trying to login to the tenant: 01bfxxxxxxxxxxxx in the azure portal using the url: portal.azure.com/01bfxxxxxxxxxxxxxx However I keep getting an error message that the provided code is incorrect. I tried the same using incognito/ private…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-15T21:13:51.75+00:00
Kshitij Malhotra 0 Reputation points Microsoft Employee
commented 2026-04-15T22:30:38.28+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator