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Hacked email address shown when verify code

My old email address was hacked so I change it in my profile but when I log in it shows up as the original email address when I first opened the account and I cannot find it anywhere in my profile to change does anyone know how to change the original…

Windows for home | Other | Security and privacy
asked 2026-09-18T01:46:35.02+00:00
Phillip Spark 0 Reputation points
answered 2026-09-18T04:03:26.96+00:00
GsN5034 - IA 77,820 Reputation points Independent Advisor
1 answer

gtpa practice 4

i am upto gtpa practice 4 in part 4.4 they ask us about the policy that we have to mention i am in nsw what they mean by this

Microsoft Teams | Microsoft Teams for education | Assignments | Other
asked 2026-09-17T02:14:17.8+00:00
BUSHRA CHOUDHRY 0 Reputation points
commented 2026-09-18T04:02:12.4933333+00:00
Jade Ng 15,775 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Quick access toolbar turns completely white in Word and PowerPoint in full screen, no issues in dark mode. (macOS Tahoe 26.1)

Here's the first image in windowed mode, all buttons are clearly visible. In the 2nd image, powerpoint is in fullscreen and the 'qat' turns completely white. It's still functional and the buttons are visible if you hover your mouse over them. This issue…

Microsoft 365 and Office | PowerPoint | For home | MacOS
asked 2025-11-05T06:03:27.07+00:00
Sharad Powar 25 Reputation points
commented 2026-09-18T03:59:26.19+00:00
Evie G 0 Reputation points
1 answer

Is there an official power platform API endpoint that can provide copilot credit consumption details per resource?

My organization currently relies on the tenant admin downloading the resource wise credit consumption report from the power platform admin center and then we use this to display our usage statistics on a dashboard. We want to automate the process of…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-18T03:13:27.54+00:00
Navindu Gunawardena 0 Reputation points
answered 2026-09-18T03:55:40.6633333+00:00
Jade Ng 15,775 Reputation points Microsoft External Staff Moderator
1 answer

I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit.

Why is Copilot not responsive? I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit. I keep getting this message and I have shut down and switched my computer on again. Nothing doing.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-17T17:34:35.42+00:00
Alice Rowlands 0 Reputation points
edited the question 2026-09-18T03:54:48.5133333+00:00
Hendrix-V 19,390 Reputation points Microsoft External Staff Moderator
3 answers

Azure OpenAI Responses API documentation mismatch for file inputs and Office document support

Hello, The Azure OpenAI Responses API currently appears to lack practical support for Office document formats such as .docx, .pptx, and .xlsx, and I need a clear answer on whether and when this will actually be supported. I already understand that…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,052 questions
asked 2026-03-28T23:54:40.2566667+00:00
Alexander Leeb 0 Reputation points
edited an answer 2026-09-18T03:53:53.0833333+00:00
Zhiyu Qi 0 Reputation points
2 answers

Outlook has changed my language to the language on the attachment.

Outlook has changed my language to the language on the attachment.

Outlook | Web | Outlook.com | Settings
asked 2026-09-18T03:15:50.08+00:00
Jonathan G. Granato 0 Reputation points
answered 2026-09-18T03:52:45.5033333+00:00
EmilyS726 269.5K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

what should I do about this help

I hate the new Copilot UI the 8 voices Elm Alder Wave Birch Meadow Canyon Grove Rain are gone or removed and the little soft squishy guy Mico is gone too you cant even delete accounts upon singing in I hate it so much on September 1st at least it has…

Microsoft Copilot | Other
asked 2026-09-10T20:40:38.51+00:00
Lila Jane Ferry(Kyubey) 10 Reputation points
commented 2026-09-18T03:51:52.78+00:00
Randall W 0 Reputation points
1 answer

did not get robux

redeemed 1000 robux as reward, it still hasn't credit to my account. Been 2 days. my points are also gone yet no robux has been given.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,433 questions
asked 2026-04-05T09:53:21.8333333+00:00
tanmay agrawal 0 Reputation points
commented 2026-09-18T03:41:43.0366667+00:00
Adi Singh 0 Reputation points
1 answer

Outlook for Mac updated, now is completely empty and offline

The app store showed it had an update available for outlook, which is pretty normal and happened before, so naturally I gave the permission to update. What happened next was something that never did before, my outlook is completely empty, I had maybe 4…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-17T18:02:30.09+00:00
Joana Abrantes 10 Reputation points
edited an answer 2026-09-18T03:40:38.0666667+00:00
Hornblower409 15,925 Reputation points
1 answer

Accessing Claude with in Excel

I have a personal Microsoft account and I need to add claude to my excel and it wont let me. I need this done ASAP

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-17T18:54:38.4366667+00:00
Michelle Forsyth 0 Reputation points
commented 2026-09-18T03:40:07.73+00:00
EmilyS_726 30,010 Reputation points Volunteer Moderator
2 answers

Can not change password

In these recent 2 week, it seems there have been a system issue. I can not change password. It show the error: There's a temporary problem with the service. Please try again. If you continue to get this message, try again later. Anyone knows how to fix…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-18T02:07:28.24+00:00
Luc Denkler 0 Reputation points
answered 2026-09-18T03:35:23.2033333+00:00
GsN5034 - IA 77,820 Reputation points Independent Advisor
1 answer

How to fix "There was a problem fetching add-ins information"

When I click on Add-ins from the home screen excel a pop up window loads with "search add-ins" at the top then the message "There was a problem fetching add-ins information".

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-18T02:55:57.24+00:00
Farly 0 Reputation points
answered 2026-09-18T03:31:00.18+00:00
EmilyS726 269.5K Reputation points Independent Advisor
0 answers

cant use microsoft card and it show added $20.00 to account

i need help i bought microsoft card added it to my account and cant buy nothing , was wanting to use to play games

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,248 questions
asked 2026-09-18T03:16:14.4733333+00:00
don killion 0 Reputation points
commented 2026-09-18T03:26:47.7766667+00:00
don killion 0 Reputation points
3 answers

My computer was locked and I contacted the number on the pop up. I did not go any further as I want to verify the contact was microsoft support?

I tried to log on my PC today and I had an annoying pop up that would not go away informing me I had a serious threat. There was a number on the pop up but I tried first to search on my own for a microsoft contact. The numbers I tried were all not…

Windows for home | Other | Security and privacy
asked 2025-12-08T21:16:25.65+00:00
Dolores Calicchio 0 Reputation points
commented 2026-09-18T03:22:50.2533333+00:00
EmilyS_726 30,010 Reputation points Volunteer Moderator
4 answers

OneDrive Functionality

Need to discuss questions about OneDrive functionality with live agent.

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-09-17T16:06:09.2366667+00:00
R B 0 Reputation points
answered 2026-09-18T03:19:47.2233333+00:00
SD - IA 180.1K Reputation points Independent Advisor
2 answers

My Sent e mail name is wrong

When I send an e mail, the recipient receives it in my son’s name, not mine. The e mail address is correct.

Outlook | Web | Outlook.com | Email
asked 2026-09-17T15:42:33.78+00:00
Rachael Mason 0 Reputation points
answered 2026-09-18T03:17:58.39+00:00
SD - IA 180.1K Reputation points Independent Advisor
2 answers

How do I fix the Special Paste Functions on Excel

Only the basic Paste works on my Excel Worksheet (MOS 365). How would I fix it so the Paste Options and Paste Special Functions and Categories are no longer grayed out or are seen when I click the Paste Menu?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-18T02:09:14.9033333+00:00
CJones 0 Reputation points
answered 2026-09-18T03:17:25.6566667+00:00
TaoLi 113.7K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Creation of shared mailbox failed saying "email address already being used" but this is the only Exchange server for the domain

I recently moved a domain from SimpleLogin to Exchange, and I want to create a shared mailbox for ******@moveddomain.com, but I get an error message saying the email address is already in use so Exchange can't create a shared mailbox. It is true…

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,202 questions
asked 2022-09-05T20:15:45.567+00:00
Wildcat63 21 Reputation points
commented 2026-09-18T03:15:35.1+00:00
Ash9 96 Reputation points
2 answers

[Solution Found] Failure to install Microsoft.VisualCpp.Redist14 with Error 0x80070643 despite removal of previous VC++ distributes.

Here's a summarized version of my solution: Issue: Microsoft.VisualCpp.Redist.14 Installation Failing with Error 0x80070643 Symptom: The Microsoft.VisualCpp.Redist.14 installer fails during setup, exiting with Error 0x80070643: Failed to execute MSI…

Developer technologies | Visual Studio | Setup
asked 2026-09-17T20:22:27.76+00:00
Cypher Cern 0 Reputation points
edited an answer 2026-09-18T03:07:17.19+00:00
Damien Pham (WICLOUD CORPORATION) 2,220 Reputation points Microsoft External Staff Moderator