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3 answers

Can NOT connect my child device to my family group.

My child’s Windows PC is signed in with their Microsoft account and shows under account.microsoft.com/devices, but it does not appear under family.microsoft.com/devices. I’ve confirmed the Family Safety service is running and the account is connected.…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-11-07T08:25:54.02+00:00
Petar Ivanov 5 Reputation points
commented 2026-09-17T15:35:05.3233333+00:00
Matteo Castagna 0 Reputation points
2 answers

When attempting to create a Student Cloud, I get the following errer: 'Subscription is not allowed to provision"

already checked with Azure IT and it is not a restricted area provision, as this message pope up with all regions. According to tech support "Based on this information, we have completed the subscription-level investigation within the scope of…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,072 questions
asked 2026-09-12T16:20:33.0633333+00:00
Matthew A Foley 0 Reputation points
commented 2026-09-17T15:32:51.7333333+00:00
Matthew A Foley 0 Reputation points
2 answers One of the answers was accepted by the question author.

Track Changes function behaving differently

In the Word app of Microsoft 36, the track changes function is suddenly behaving differently. I'm on a MacBook Pro running Tahoe 26.6.2 and all my apps are up to date. An example of the different behavior: When I go to change a word or sentence, instead…

Microsoft 365 and Office | Word | Other | MacOS
asked 2026-09-15T16:41:26.04+00:00
Timothy Sayles 40 Reputation points
accepted 2026-09-17T15:32:22.9866667+00:00
Timothy Sayles 40 Reputation points
2 answers

LaTeX formulas from Excel don't work with MS Word equation fields

I am using Office 365, and I'm having trouble using links in Excel formulas. In some older versions of MS Office, I had to paste a formula written in Excel as unformatted Unicode text (using Paste Special) and convert it to a proper formula; it worked…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-12T09:19:34.01+00:00
User 0 Reputation points
edited a comment 2026-09-17T15:31:58.2033333+00:00
Charles Kenyon 171.1K Reputation points Volunteer Moderator
2 answers

my certificate is not showing

I passed MCSA 2016. and MCSE sharepoint 2016. MS 365 administrator. but I can't find my certs

Community Center | Not monitored
asked 2026-09-17T14:43:19.61+00:00
moon jung 0 Reputation points
answered 2026-09-17T15:31:36.15+00:00
moon jung 0 Reputation points
3 answers

Missing rules in my outlook

Hey could you help me? I my outlook doesn't have the rules

Microsoft 365 and Office | Other
asked 2026-09-17T14:48:25.2+00:00
Maarouf Arafa 0 Reputation points
answered 2026-09-17T15:30:58.1633333+00:00
John Jefferson Doyon 88,630 Reputation points Independent Advisor
1 answer

Artifact Signing Identity Validation Failed — No Option to Upload Requested Documents

Hello, I am attempting to complete Public Identity Validation for Azure Artifact Signing for my Colorado LLC, Legend Forge Studios LLC. The identity validation fails with a message from Vetting Operations stating: “We need some additional information to…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,325 questions
asked 2026-09-17T00:36:34.4533333+00:00
cody kinderkencht 0 Reputation points
commented 2026-09-17T15:30:46.55+00:00
cody kinderkencht 0 Reputation points
2 answers

kernel security failure 0x139

I was working with tech support case # 7108859034 and the problem of kernel security failure 0x139 is still affecting the performance of my computer. I need talk to the tech support

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-17T14:56:09.8666667+00:00
Frank Pinterics 0 Reputation points
answered 2026-09-17T15:30:00.9466667+00:00
David-M 126.8K Reputation points Independent Advisor
2 answers

Recently I have been having a problem where my game mode is automatically turned on when I start my pc and I have to enable it every time I boot my pc, does any one have a fix for this?

Recently I have been having a problem where my game mode is automatically turned on when I start my pc and I have to enable it every time I boot my pc, does any one have a fix for this?

Windows for home | Windows 11 | Gaming
asked 2025-10-31T15:48:39.21+00:00
Aaron Gill 0 Reputation points
commented 2026-09-17T15:29:17.67+00:00
JuliaMarvin 22,910 Reputation points Volunteer Moderator
7 answers

word grammar checker doesn't work

Word spell and grammar checker doesn’t work in my computer. It only takes the foreign words and names in the text. I’ve done everything in the settings, fixed microsoft office online, took out the foreign languages that were set up, nothing works. It’s…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-11T19:31:45.7433333+00:00
Sheila.P 0 Reputation points
commented 2026-09-17T15:28:29.9566667+00:00
Charles Kenyon 171.1K Reputation points Volunteer Moderator
1 answer

Outlook for Mac (Legacy Outlook) not syncing one email account after switching from New Outlook

Hi, I’m having a serious synchronization issue with Outlook for Mac (Legacy Outlook) on the Mac. The problem started after he switched from the New Outlook interface to Legacy Outlook. Before switching, this particular email account was working…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-15T10:17:15.93+00:00
Vinud Aslama 0 Reputation points
commented 2026-09-17T15:28:09.6533333+00:00
Liora 2,065 Reputation points Independent Advisor
2 answers

Microsoft says my storage is full

Microsoft sends messages that my storage is full and my account I'm paying $1.99 month says I have lots of GB left

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-17T14:32:16.4966667+00:00
Maureen 0 Reputation points
answered 2026-09-17T15:27:27.71+00:00
GsN5034 - IA 77,555 Reputation points Independent Advisor
1 answer

The server couldn't complete this action. Error Code: 0x803d0005

The server couldn't complete this action. Error Code: 0x803d0005

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-17T14:50:05.7+00:00
Miguelito Legaria 0 Reputation points
answered 2026-09-17T15:26:27.05+00:00
Manoel Barros 22,030 Reputation points Independent Advisor
3 answers

How to remove and email account from my Outlook 365

I have added another user's email account to my OUtlook365 account using their credentials . How do I remove that account - not just hide it.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-16T14:31:32.97+00:00
Regan Mulligan 0 Reputation points
commented 2026-09-17T15:24:45.7966667+00:00
Killian N 4,325 Reputation points Independent Advisor
2 answers

Camera is working but on zoom meetings it has lines across the screen everyone can see it but its only my screen

Please help me figure out why I have the lines and no one else does.

Windows for home | Windows 11 | Devices and drivers
asked 2026-05-29T17:55:48.99+00:00
Denise McKee 0 Reputation points
commented 2026-09-17T15:24:01.5+00:00
Pritchett, Sonya 0 Reputation points
2 answers

Has the Microsoft 365 E5 Developer package just had its OneDrive storage adjusted from 1TB down to 10GB?

Has the Microsoft 365 E5 Developer plan recently had its OneDrive storage adjusted from 1TB down to 10GB? I ask because some of my member accounts have suddenly been limited to 10GB; does this mean data exceeding that limit will be locked? When will it…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-16T12:55:58.5933333+00:00
Quang Toàn Nguyễn 0 Reputation points
commented 2026-09-17T15:23:37.5+00:00
Liora 2,065 Reputation points Independent Advisor
1 answer

Certificate of Tax Residence for year 2025 and 2026 - Microsoft Regional Sales Pte Ltd (SGP entity)

Dear Microsoft Team We kindly request a Certificate of Tax Residency for 2026 and 2025 for withholding tax compliance purposes (Microsoft Regional Sales Pte Ltd - SGP entity). We do not want these certificates for any other Microsoft entities, like…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-17T13:35:44.7233333+00:00
Shubham Maheshwari 0 Reputation points
answered 2026-09-17T15:23:34.5266667+00:00
Kai-L 19,420 Reputation points Microsoft External Staff Moderator
2 answers

How to change and add a phone number to your MS account.

I've deleted my old phone number which is nonoperational and was linked to my MS account. However, I've not discovered how to add my current phone number to my account.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-17T14:46:50.5733333+00:00
David Ledbetter 0 Reputation points
answered 2026-09-17T15:21:38.8966667+00:00
TaoLi 113.5K Reputation points Independent Advisor
3 answers

MS Word is not opening

I am trying to open MS word. It gives error, word is cannot be open. Either repair, or cancel. I try to repair but it closes automatically. What should I do?

Microsoft 365 and Office | Word | For education | Windows
asked 2026-09-16T08:11:33.12+00:00
Dr. Noor Uddin 10 Reputation points
commented 2026-09-17T15:20:45.02+00:00
Liora 2,065 Reputation points Independent Advisor
2 answers

My Microsoft account has been hijacked

Long story short, my PC was hijacked and they gained control of my email account. they changed the password, authentication and security methods so that I could not sign back in. I’ve tried to use the Microsoft account recovery form multiple times but I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-17T12:59:53.0766667+00:00
Cameron Dalgarno 0 Reputation points
edited the question 2026-09-17T15:19:11.5266667+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator