29,133 questions
1 answer
is the "Power surge on the USB port" logged somewhere?
Is the "Power surge on the USB port" event logged somewhere? Can I check if this kind of event happened in the last few days? We have some devices connected to the PC for tests, it seems some of them are not behaving correctly and I've seen…
Windows for business | Windows Client for IT Pros | User experience | Other
asked
2023-10-25T07:20:29.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 43%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sebastian Jarosz
0
Reputation points
commented
2026-09-16T16:50:23.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,820
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
AD CS Offline Root CA Cryptographic Service Provider (CSP) Selection Lockout
Upgrading an offline Root CA to SHA-256 fails because the underlying key was generated using a legacy CSP instead of a KSP. How do we migrate Root CA private keys from CSP to Key Storage Provider (KSP)?
Windows for business | Windows 365 Business
2,792 questions
asked
2026-09-14T16:14:34.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Snake,Luv, Mushroom
40
Reputation points
accepted
2026-09-16T16:48:13.91+00:00
Snake,Luv, Mushroom
40
Reputation points
1 answer
How to find out my Microsoft Teams email address
I normally use one email address for all purposes. Years ago I was forced to use Teams and somehow have been billed for a Microsoft Teams Essentials account ever since. I have tried stopping payment through my credit card company without success. I…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,200 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 45%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
Cannot remove organization in Teams
I have been added to Microsoft Higher Education community teams some years ago and it has been showing as an organization (Microsoft) in Teams. I can no longer sign in to this, I get an error that my account is locked and our administrator says that…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts
Changing between multiple Microsoft Teams accounts within the app or browser
322 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 23%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
How to hide the topbar in Hyper-V client in full screen?
This thing here is in the way
Windows for business | Windows Server | Storage high availability | Virtualization and Hyper-V
asked
2025-07-03T09:30:39.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 11%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Johannes Kingma
676
Reputation points
commented
2026-09-16T16:46:59.93+00:00
JuliaMarvin
22,820
Reputation points
Volunteer Moderator
3 answers
Search bar and Windows key not working and glitching.
Hello! First and foremost, sorry if there are any mistakes, English is not my first language. A few days ago, all Windows functions worked just fine, but, recently, I've been having some troubles with the Windows icon+key and the Search bar,…
Windows for home | Windows 11 | Performance and system failures
32,495 questions
asked
2026-09-16T15:34:27.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 4%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Arthur Ciosaki
0
Reputation points
answered
2026-09-16T16:44:50.0166667+00:00
ApexNáV
365
Reputation points
1 answer
HOW A RECUPERATE THE TEXT FROM SCHEDULED MEETING UPDATED?
I need to recuperate a notes from an meeting in my calendar. When I updated the dates of the series all the info incxluded in the meetings invites was erased. How I can get back?
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,878 questions
asked
2026-09-16T13:37:56.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 19%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mirian Aguirre
0
Reputation points
commented
2026-09-16T16:44:29.01+00:00
Jeronimo Fuerte
46,275
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How to upgrade 7 Pro to 10 Pro
I have 7 Pro on a computer but when I bought it 10 was current, but I preferred 7 for work purposes. Within the last few month apps aren't opening, scanner doesn't respond, etc. It came with 10 pro but purchased 7 pro and had that installed. I would…
Windows for home | Previous Windows versions | Install and upgrade
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 21%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
1 answer
The TrackingID#2607230040002587 was closed without informing me and no resolution
I have been working with a representative for a long time which I really don't appreciate as the representative David (real name is Akuchie D) was really rude. He after weeks of waiting he sent me an email saying he will call but he never called and just…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,979 questions
asked
2026-09-16T14:56:43.9066667+00:00
Prue Gorospe
0
Reputation points
commented
2026-09-16T16:41:49.4633333+00:00
Prue Gorospe
0
Reputation points
1 answer
I think we have two accounts for Microsoft 365 and we only need one.
we signed up in July 2026 for microsoft 365 for a yearly subscription for 129.99 plus tax, and the next payment will be due July 2027 automatic renewal on American Express ending in 1006. We just received an email that our microsoft 365 subscription is…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,083 questions
asked
2026-09-16T16:37:41.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.000000000000004%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENO%3C/text%3E%3C/svg%3E)
Neil Orwick
0
Reputation points
commented
2026-09-16T16:39:31.21+00:00
Neil Orwick
0
Reputation points
4 answers
One of the answers was accepted by the question author.
restore three from OLD files accidentally deleted: 8/8/23 and 9/8/23 and 4/24/23?
restore three from OLD files accidentally deleted: 8/8/23 and 9/8/23 and 4/24/23?
Windows for home | Previous Windows versions | Files, folders, and storage
asked
2026-09-10T20:18:26.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 12%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
steven hungerford
20
Reputation points
accepted
2026-09-16T16:38:53.83+00:00
steven hungerford
20
Reputation points
0 answers
The PsKill utility is listed as updated to version 1.18, but the PsTools.zip download still contains the old 1.17 version.
On the Sysinternals web site, the PsKill utility is listed as updated to version 1.18 (released 2026.09.10). Hovewer, the PsTools.zip download still contains the old 1.17 version.
Sysinternals
Sysinternals
Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.
1,399 questions
asked
2026-09-16T12:13:34.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 25%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
JON ERIK RYE
0
Reputation points
commented
2026-09-16T16:37:39.43+00:00
JON ERIK RYE
0
Reputation points
2 answers
my office apps no longer recognize that I have office 365 on my mac
my Office 365 apps no longer let me edit. They keep saying that I don't have Office 365 but I do. It was automatically paid for months ago and it was working just a month or two ago. Now it says that I don't have it? How do I speak with a support…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,782 questions
asked
2026-09-11T15:17:20.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 52%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kurk Sparks
5
Reputation points
edited a comment
2026-09-16T16:34:41.0033333+00:00
Stefan Blom
352.7K
Reputation points MVP
Volunteer Moderator
2 answers
Speak to a live agent
i really need a live agent, this is not something i can post. I am struggling to understand my account and whats going on
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,845 questions
asked
2026-06-07T17:19:09.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 38%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hazel Samuriwo
5
Reputation points
answered
2026-09-16T16:33:27.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 10%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
paul nganga
5
Reputation points
1 answer
One of the answers was accepted by the question author.
third party anti virus products
I am operating a desktop device using Windows 11 for a home device. Is a third party anti virus (e.g. McAfee or Norton) a recommended step up in anti virus protection?
Windows for home | Windows 11 | Security and privacy
8,730 questions
asked
2026-02-24T15:20:34.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 63%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Guy Russell
20
Reputation points
commented
2026-09-16T16:33:03.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 32%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFE%3C/text%3E%3C/svg%3E)
Frank Esposito
0
Reputation points
1 answer
Bulk folder in Outlook 365
I recently changed my email provider to AT&T. I have a new ATT.NET email address. I have noticed that there is a "Bulk" folder now and that some of my incoming emails end up there. How do I change that so all me incoming emails go to my…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,197 questions
asked
2026-09-16T15:28:23.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 72%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Harnois
0
Reputation points
answered
2026-09-16T16:32:10.0266667+00:00
Jeronimo Fuerte
46,275
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
How to stop powerpoint from changing colors from a template
Hello, I have a brand template saved as a PowerPoint theme. Whenever I make a new document using the theme, colors automatically change from blue to grey. Is there a way to somehow lock the color theme on my template to avoid this? The only way for me to…
Microsoft 365 and Office | PowerPoint | For business | MacOS
Microsoft 365 and Office | PowerPoint | For business | MacOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
831 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 81%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
1 answer
Can't edit on desktop
Dears, In the discription of my subscription it says that I have access to "The latest desktop version of Office". But when I use desktop app it says that I only have access to reading, not editing for Mac.
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,502 questions
asked
2026-09-15T13:12:20.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Machado Martins, A. (Alexandra)
0
Reputation points
commented
2026-09-16T16:29:06.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 94%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Julie Huynh
3,595
Reputation points
Independent Advisor
2 answers
Complaint Regarding Bluetooth Connectivity Issue in My Computer
Why is Bluetooth not showing on my Windows PC, and how can I fix the Code 45 “hardware device is not connected” error?
Windows for home | Windows 11 | Devices and drivers
24,458 questions
asked
2026-09-16T15:51:08.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 42%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rudra Raghuwanshi
0
Reputation points
answered
2026-09-16T16:24:25.71+00:00
DaveM121
933.9K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
{"SessionId":"243b01d6-f069-f948-854f-345b0ab8abfd","Timestamp":1789487356720,"Error":"INTERACTIONREQUIRED"}
In spite of successful password change to Msoft 365, my Outlook app fails to recognize the change and I receive this default message
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,062 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 14.000000000000002%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)