1,866,591 questions

Sort by: Updated
2 answers

I cant select the drop down box in a data validation cell when using Excel

I am using excel and the data validation tool to control entries in to cells. The problem I am encountering is that when I select the drop-down arrow adjacent to the entry cell, the mouse doesn't recognise it as a drop down tool and simply selects the…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-15T09:42:57.3333333+00:00
David Towell 0 Reputation points
edited an answer 2026-09-15T15:40:36.0533333+00:00
Heimerdinger 465 Reputation points Independent Advisor
1 answer

Unable to Access Microsoft Account Due to Microsoft Authenticator Verification Loop

Dear Microsoft Support Team, I am writing to request urgent assistance with accessing my Microsoft account, which is linked to my organisation's Microsoft email system. I know my password and am able to proceed through the login process, but I am…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-15T14:07:13.2266667+00:00
Tanishk Savera 0 Reputation points
edited the question 2026-09-15T15:39:15.71+00:00
Daniel-Vo 6,450 Reputation points Microsoft External Staff Moderator
1 answer

SPFx: how do you restrict row-level list access when users need Read on the site?

Environment: SPFx 1.23.2, React, PnPjs v4, SharePoint Online. Lists: Employee, Team, TeamMember, Project. The situation Users sit in the site's Visitors group with Read, so the web part can query lists under their own identity. That works, but it means…

Microsoft 365 and Office | SharePoint | Development
asked 2026-09-14T07:54:59.7233333+00:00
Md Atiqur Rahman 0 Reputation points
commented 2026-09-15T15:39:06.0633333+00:00
Helen Luu 2,945 Reputation points Independent Advisor
1 answer

Teams crashes after logging in on Pixel Work app

I use Teams in my Work apps on my Pixel 10 phone. After logging in with my work account with MFA using the Microsoft authenticator app, the app signs me out then crashes. If I reopen the app, the cycle repeats after I log in again. I have tried…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-09-14T12:44:27.5633333+00:00
EL 0 Reputation points
commented 2026-09-15T15:38:46.3+00:00
Liora 1,720 Reputation points Independent Advisor
1 answer

Clarification on Impact of Transitioning Teams Android Device Management from Teams admin Center to the Teams Rooms Pro Management portal (MC1227622)on Device Health Monitoring and Alert Integrations and Alternative Integration Options for Monitoring

Hi Team, We are currently leveraging the Device Health Monitoring capabilities in Microsoft Teams Admin Center and utilizing the external webhook mechanism to proactively monitor the health and status of Microsoft Teams Rooms, Android-based Teams…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,072 questions
asked 2026-09-01T11:50:50.7133333+00:00
Devendra Hapase 0 Reputation points
commented 2026-09-15T15:38:29.3966667+00:00
Daniel-Vo 6,450 Reputation points Microsoft External Staff Moderator
1 answer

error while migrating database to Azure SQL

I installed integration runtime multiple times but each time I try to practice migration I get this error, any thoughts please? when I click to configure integration runtime, I do see keys but is still shows error

Azure Database Migration Service
asked 2026-09-15T15:36:43.3966667+00:00
Rajesh Katta 0 Reputation points
answered 2026-09-15T15:38:20.3033333+00:00

AI answer

2 answers

Microsoft Whiteboard - All Arrows Disappeared From My Board This Morning

I am new to Whiteboard and this is my first attempt at replacing Miro. Last week I created my first whiteboard and everything was great. Yesterday, I opened the board and made minor edits. Today, I logged in and briefly could see all of the arrows…

Microsoft 365 and Office | Other
asked 2026-09-15T13:25:38.91+00:00
Freeman Tharp 15 Reputation points
answered 2026-09-15T15:37:15.81+00:00
Helen Luu 2,945 Reputation points Independent Advisor
2 answers

Outlook group .mp3 attachments not shown in outlook classic

Can you help someone out. We have a Microsoft environment where we have an private outlook group where voicemails will be left to the reception. These are .mp3 files. Since 2 weeks these files can not be seen or played in outlook classic but can be seen…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-07T14:44:48.2133333+00:00
Thomas de Haan 0 Reputation points
commented 2026-09-15T15:36:33.4666667+00:00
Demi Nguyen 2,005 Reputation points Independent Advisor
2 answers

Receive an error when attempting to sign up for an Office 365 E5 Trial

Office 365 E5 - Trial One month free with payment details Something happened An error occurred. Please reach out to support for additional assistance. Error Code: 715-123280 EventId: 664a2f6f-7085-4c2f-a3ae-1ba6666a00bb. Technical details SID:…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-15T20:47:05.3766667+00:00
Devin DeTurk 10 Reputation points
commented 2026-09-15T15:33:36.3633333+00:00
MayBee 0 Reputation points
4 answers

Tax Residence Certificate for Poland

Dear Sirs, We are your client and we need the Tax Residence Certificate Y2026 of your Company. We need this certificate for WHT purposes in Poland. If you have any additional questions please let me know. Best regards, [Moderator note: Personally…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T08:48:01.8733333+00:00
Ela Bugajska 0 Reputation points
answered 2026-09-15T15:31:39.8033333+00:00
Kai-L 19,240 Reputation points Microsoft External Staff Moderator
1 answer

Tax residency certificate

Hi, We need the tax residency certificate from microsoft. for a legal things in my country (spain). How can i obtain, the soport thing dont work. Thanks

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T11:45:08.0366667+00:00
admin 0 Reputation points
answered 2026-09-15T15:31:39.5133333+00:00
Ryan-N 15,905 Reputation points Microsoft External Staff Moderator
1 answer

Requesting a Refund for my purchase

I need a refund for a Microsoft Store app purchase. I purchased VirtualTablet and would like to request a refund. I purchased VirtualTablet from Microsoft Store for ₹264 on September 9, 2026. The app does not work with my iPad/Windows setup, and I would…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-15T14:54:52.09+00:00
SUJAL NAYAK 0 Reputation points
answered 2026-09-15T15:27:45.15+00:00
SD - IA 179.4K Reputation points Independent Advisor
1 answer

Certificate of Tax Residence for year 2025 and 2026 - Microsoft Regional Sales Pte Ltd (SGP entity)

Dear Microsoft Team We kindly request a Certificate of Tax Residency for 2026 and 2025 for withholding tax compliance purposes (Microsoft Regional Sales Pte Ltd - SGP entity). Please provide the certificate applicable, preferably issued by the relevant…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T09:56:58.52+00:00
Shubham Maheshwari 0 Reputation points
answered 2026-09-15T15:27:26.98+00:00
Kai-L 19,240 Reputation points Microsoft External Staff Moderator
4 answers

How can I download Windows 11 Pro media creation tool

How can I download Windows 11 Pro media creation tool to conduct a clean install of Windows 11 Pro?

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-02-13T20:33:57.83+00:00
pc 0 Reputation points
answered 2026-09-15T15:24:24.8666667+00:00
GTS-NJ 905 Reputation points Volunteer Moderator
3 answers

PC freezes when playing games on steam

Log Name: System Source: Microsoft-Windows-Hyper-V-Hypervisor Date: 07/09/2026 20:36:08 Event ID: 167 Task Category: None Level: Warning Keywords: (70368744177664) User: SYSTEM Computer: …

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-07T19:56:52.2866667+00:00
mark holden 20 Reputation points
commented 2026-09-15T15:22:09.6866667+00:00
mark holden 20 Reputation points
1 answer

BitLocker dropping into recovery mode after hypervisor updates

BitLocker drops straight into recovery mode on startup every time we apply hypervisor security updates because the update alters the PCR 11 measurement logs. I would like to know how to suspend BitLocker prior to system updates and refresh the PCR…

Windows for business | Windows 365 Enterprise
asked 2026-09-15T14:33:07.7766667+00:00
Islada Vies 0 Reputation points
answered 2026-09-15T15:21:09.3966667+00:00
Tracy Le 12,325 Reputation points Independent Advisor
3 answers

Windows Firewall not working after updating to windows 11

Windows 11 25H2 build 26200.9168. Windows Defender Firewall service (MpsSvc) remains stuck in STOP_PENDING after reboot and after an in-place Windows repair reinstall. MpsSvc reports service-specific error 87 (“The parameter is incorrect”), and Event…

Windows for home | Windows 11 | Performance and system failures
asked 2026-08-20T08:24:09.71+00:00
Luna Stardust 10 Reputation points
commented 2026-09-15T15:18:03.4+00:00
KRISHNA VISHWAKARMA 0 Reputation points
1 answer

Verification code

Good morning! I'm trying to sign in but it wants to send a verification code but I do not have access to my old phone.

Microsoft Security | Microsoft Authenticator
asked 2026-09-15T15:16:22.86+00:00
Sara Kassahun 0 Reputation points
answered 2026-09-15T15:16:35.76+00:00

AI answer

1 answer

Problema di accesso con Microsoft Authenticator

Sono l'unico Amministratore Globale del mio tenant aziendale. Ho resettato il telefono e non posso più configurare l'app Microsoft Authenticator. Sono bloccato sulla richiesta del codice MFA. Chiedo che il ticket venga escalato immediatamente al Data…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T14:38:43.97+00:00
Carlo Bortolami 0 Reputation points
answered 2026-09-15T15:14:53.58+00:00
Aetherin 1,735 Reputation points Independent Advisor
1 answer

Outlook Login Error

Correlation Id: [Moderator note: Personally Identifiable Information removed] Timestamp: 2026-08-03T13:47:43.000Z DPTI: [Moderator note: Personally Identifiable Information removed] Message: An unexpected error occurred. Tag: 7ita9 Code: 3399811147

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-03T13:50:26.6333333+00:00
Wesley McKee 0 Reputation points
answered 2026-09-15T15:14:48.7366667+00:00
Jubril Hall-Robinson 0 Reputation points