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Switching from Microsoft 365 Personal to Family

I wanted to switch from Personal Office 365 to Family. However, the option does not show up. What to do?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-11T19:13:25+00:00
Andrzej Surmacz 0 Reputation points
commented 2026-09-15T13:46:23.0466667+00:00
Alex-L 12,570 Reputation points Microsoft External Staff Moderator
1 answer

How to fix my desktop speaker issue

The output of my speakers is very loud. They do not respond to the speaker controls for lowing the sound.

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-09-15T13:33:51.2633333+00:00
Melodye Barnett 0 Reputation points
answered 2026-09-15T13:46:14.7333333+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
2 answers

enabling web search

how to enable web search while using copilot feature for an agent

Microsoft Copilot | Other
asked 2026-09-11T07:48:33.1633333+00:00
Roguska, Eliza 0 Reputation points
commented 2026-09-15T13:45:43.7133333+00:00
Alex-L 12,570 Reputation points Microsoft External Staff Moderator
3 answers

New Outlook has stopped connecting to google workspace gmail

New Oulook stopped connecting to my google workspace gmail yesterday for no apparent reason. Have deleted the account and tried adding the email account again in Outlook. The authentication appears to be stuck at the prompt saying switch to your browser…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-13T10:59:10.7066667+00:00
AH 0 Reputation points
commented 2026-09-15T13:44:05.01+00:00
Alex-L 12,570 Reputation points Microsoft External Staff Moderator
2 answers

HYPERVISOR_ERROR 0x20001 at nt!HalProcessorIdle on Ryzen 9 5900X (Canary Build 26200)

System Configuration OS: Windows 11 Canary Insider Preview (Build 26200.9168) CPU: AMD Ryzen 9 5900X Motherboard: ASUS ROG STRIX X570-E GAMING WIFI II GPU: NVIDIA GeForce RTX 3060 12GB Active Virtualization Environment: Docker and SQL Server running in…

Windows for home | Windows 11 | Devices and drivers
asked 2026-08-27T19:37:46.6033333+00:00
JRam 0 Reputation points
commented 2026-09-15T13:42:01.7366667+00:00
JRam 0 Reputation points
1 answer

I'm trying to log in on my Nintendo switch, but your site won't load.

I have been on the "Face, fingerprint, PIN, or security key" screen for THIRTY MINUTES. I just want to play Minecraft. I called EVERY number fir the United States, but the AI thinks I'm calling about a password reset and is refusing to…

Windows for home | Other | Gaming
asked 2026-09-13T23:17:50.6766667+00:00
Piper Blade 0 Reputation points
commented 2026-09-15T13:38:47.33+00:00
Alex-L 12,570 Reputation points Microsoft External Staff Moderator
1 answer

Prism launcher sign-in issues

When i was signing my own microsoft account to prism launcher, the account struggled to sign in into prism launcher. Even we switched family accounts but it still dosen't work, it says "Authentation Failed. This Account Does Not Have Xbox Live…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-14T01:39:40.2366667+00:00
DHAANISH SHAREEF 0 Reputation points
commented 2026-09-15T13:37:49.45+00:00
Alex-L 12,570 Reputation points Microsoft External Staff Moderator
1 answer

Oracle Data Access Client (ODAC) for Power Automate - "Execute an Oracle Query"

I need to build a flow in Power Automate with the component "Execute an Oracle Query" I installed an On Premise Data Gateway on the DB server but this component doesnt work. I read that in order to use this component I need to install an ODAC…

Azure Logic Apps
Azure Logic Apps

An Azure service that automates the access and use of data across clouds without writing code.

3,839 questions
asked 2026-09-15T10:23:16.0333333+00:00
Hadas Eliyahu 5 Reputation points
answered 2026-09-15T13:33:05.95+00:00
Tejaswini Billakurthi 670 Reputation points Microsoft External Staff Moderator
4 answers

how to install microsoft works on my computer

I have the installation disk for microsoft works, but it won't run on my new computer. I have old files that I need it to run. How can I either get the program to install or convert to excel?

Windows for home | Windows 11 | Settings
asked 2025-07-31T14:39:02.41+00:00
Ron Rhoady 5 Reputation points
commented 2026-09-15T13:32:56.0533333+00:00
Andrea Capello 0 Reputation points
2 answers

Unblock account to get acces to personal onedrive

For a long time I used my hotmail account for mail and onedrive, one day I switched to another account but I now remember that there are still important mails and also a lot of data and family pictures stored. Now I forgot my password so I tried to…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-15T12:21:50.6+00:00
An Soomers 0 Reputation points
answered 2026-09-15T13:31:54.8+00:00
Onyx Is here 4,930 Reputation points Independent Advisor
0 answers

Azure Database for PostgreSQL flexible server: Subscription region restriction — Request for East US 2 regional access review

Problem description I am trying to provision an Azure Database for PostgreSQL flexible server in the East US 2 region to support my production SaaS application. During creation via the Azure portal, I receive the error message: "Subscription…

Azure Database for PostgreSQL
asked 2026-09-15T12:54:40.2433333+00:00
CourtneyC-7109 0 Reputation points
commented 2026-09-15T13:24:36.3566667+00:00
Himaja Y 545 Reputation points Microsoft External Staff Moderator
1 answer

Two Xbox accounts but only one Microsoft account.

I know for sure I only have one Microsoft account with my email the same one I've always used on anything Xbox related. I was playing on my PlayStation when I was prompted and had to make an Xbox account to play Minecraft there while I has one already…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-10T09:32:43.1866667+00:00
Semaj 0 Reputation points
commented 2026-09-15T13:24:34.81+00:00
Carl-L 21,995 Reputation points Microsoft External Staff Moderator
1 answer

Synapse managed VNet not receiving private endpoint approval state new MPEs stuck "Pending" for days while target shows "Approved"; sibling workspace works

Summary On one Synapse workspace (PRD, managed VNet enabled), every managed private endpoint created since 11 Sep 2026 reaches provisioningState: Succeeded but connectionState.status stays Pending indefinitely (now 3+ days), even though the target…

Azure Synapse Analytics
Azure Synapse Analytics

An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.

5,663 questions
asked 2026-09-14T09:59:35.5+00:00
Rushil Shetty 0 Reputation points
commented 2026-09-15T13:23:46.55+00:00
Allan Solomon Mejia 9,485 Reputation points
1 answer One of the answers was accepted by the question author.

Azure Function HealthCheck does not inject x-ms-auth-internal-token

When CORS is set, HealthCheck normally injects x-ms-auth-internal-token into request header. Due to some needed changes, we removed CORS from the Azure setup and moved this logic into a middleware. This removal of CORS caused HealthCheck to be Degraded…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,534 questions
asked 2025-10-03T11:24:53.46+00:00
Anonymous
commented 2026-09-15T13:22:10.94+00:00
Thomas Döör - Mover 0 Reputation points
1 answer

unverified email address

How do I let you know an email address from a sender is a valid one?

Outlook | Web | Outlook.com | Email
asked 2026-09-15T12:30:49.5066667+00:00
Elaine B 0 Reputation points
answered 2026-09-15T13:14:55.61+00:00
SD - IA 179.4K Reputation points Independent Advisor
2 answers

How can i apply for AZ-203 Developing Solutions for Microsoft Azure

I have a voucher for AZ-203 Developing solutions for Microsoft Azure but it is not visible in the certifications for the applying and schedulling.Anyone can help me in this. Thank You

Community Center | Not monitored
asked 2026-09-15T10:25:40.0366667+00:00
Solanki, Sagar 0 Reputation points
answered 2026-09-15T13:09:14.0333333+00:00
Julian Sharp 43,441 Reputation points
0 answers

Best practices for backing up Azure Blob data to Amazon S3 and restoring it back to Azure Storage?

Hi, We are designing a multi‑cloud backup and restore strategy where our primary backups live in Azure Blob Storage, and we periodically replicate them to Amazon S3 for DR / long‑term retention. We also need to be able to restore data from S3 back into…

Azure Blob Storage
Azure Blob Storage

An Azure service that stores unstructured data in the cloud as blobs.

3,418 questions
asked 2026-09-15T13:08:51.6033333+00:00
Rohitkumar M Mistry 0 Reputation points
2 answers

failing to open

About once a week the new Outlook gives me a message "We detected a problem launching the new Outlook.  Please try again later."  When this happens I have no access to calendar items.  What is causing this?  

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-14T00:48:16.65+00:00
Karen Tidler 0 Reputation points
commented 2026-09-15T13:08:19.5966667+00:00
Elena-VH 1,730 Reputation points Independent Advisor
3 answers

Passed Microsoft 365 Administrator (MS-102) Exam but Certificate Is Not Available

I successfully passed the MS102 exam and can seen score/results. However,I am unable to find or download mycertificate. Could you*please advise how I can access my *certification certificate? Exam: M**102 Microsoft*365 Administrator

Community Center | Not monitored
asked 2026-09-15T11:40:51.5266667+00:00
Bhrajesh Lohar 0 Reputation points
answered 2026-09-15T13:08:14.2233333+00:00
Julian Sharp 43,441 Reputation points
2 answers

Says I need to install Minecraft even though I redeemed a code that went through?

2 weeks ago I bought an Xbox GamePass subscription and got Minecraft using that. Later, I bought and redeemed a digital code and it worked. Today my Gamepass subscription expired and it says I need to buy Minecraft even though I redeemed a code. Here is…

Windows for home | Windows 11 | Gaming
asked 2026-09-12T01:14:49.26+00:00
John Wank 0 Reputation points
answered 2026-09-15T13:08:09.51+00:00
Carl-L 21,995 Reputation points Microsoft External Staff Moderator