Passed Microsoft 365 Administrator (MS-102) Exam but Certificate Is Not Available

Bhrajesh Lohar 0 Reputation points
2026-09-15T11:40:51.5266667+00:00

I successfully passed the MS102 exam and can seen score/results. However,I am unable to find or download mycertificate.

Could you*please advise how I can access my *certification certificate?

Exam: M**102 Microsoft*365 Administrator

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  1. Julian Sharp 43,346 Reputation points
    2026-09-15T13:08:14.2233333+00:00

    Exams are not certifications. The MS-102 exam is only part of the requirements for the Microsoft 365 Administrator Expert certification. You must also hold one of the prerequisite active associate certifications. https://learn.microsoft.com/credentials/certifications/m365-administrator-expert/#certification-prerequisites

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  2. Bhrajesh Lohar 0 Reputation points
    2026-09-15T11:44:16.7666667+00:00

    exam code 102 exam name is Microsoft administrator

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  3. AI answer

    2026-09-15T11:41:06.56+00:00

    Passing MS-102 does not by itself produce a standalone certificate. MS-102 is the required exam for the Microsoft 365 Certified: Administrator Expert certification, and that certification also requires at least one prerequisite associate certification.

    If the certificate is missing, check these points:

    1. Confirm the prerequisite certification is already earned To become Microsoft 365 Certified: Administrator Expert, MS-102 must be combined with at least one of the listed associate certifications.
    2. Allow time for results to appear Exam results are usually available within minutes, but they can take up to 24 hours to appear in the Learn profile.
    3. Check the Certification Dashboard From the Certification Dashboard, use View Certificates in the Certificates section to see available certificates. If the certification requires multiple exams or prerequisites, the certificate will not appear until the final requirement is completed.
    4. Check the Credentials area for exam details and score report In Learn, open the profile menu, go to Credentials, then Certifications, and review the Past exams section if needed.
    5. If all requirements are already met and the certificate still does not appear Use Certification support for help with missing certificates or download issues.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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