Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
578 questions
1 answer
Support Request: Missing LinkedIn Premium Career Activation (Student Offer)
Dear Microsoft Support Team, I am writing to request assistance regarding my Microsoft 365 Premium subscription. I recently signed up for the student promotion advertised on the Microsoft 365 Blog, which includes 12 months of Microsoft 365 Premium and…
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked
2026-02-25T03:14:27.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 30%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nguyễn Oanh
0
Reputation points
answered
2026-02-25T03:14:34.81+00:00
AI answer
1 answer
Excel cannot be opened because it is updating
I am using Mac with the new OS Tahoe. I cannot open my excel files because it says it is updating. I tried all the suggestions online and it does not work. Here are the steps I have done: Restart and shut done both did not work tried to delete the…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,717 questions
asked
2026-02-25T03:02:57.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 66%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
April Dizon
5
Reputation points
answered
2026-02-25T03:03:11.76+00:00
AI answer
1 answer
tenant issue
I am the tenant creator and Global Administrator of my Azure tenant. I converted my B2B account to Member and now I am completely locked out of Microsoft Entra ID. There are no other Global Admins in the tenant. I need directory access recovery.
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,336 questions
asked
2026-02-25T03:01:45.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 83%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Olalekan Ibrahim
0
Reputation points
answered
2026-02-25T03:02:04.13+00:00
AI answer
1 answer
How to fix my tenant issue
I am the tenant creator and Global Administrator of my Azure tenant. I converted my B2B account to Member and now I am completely locked out of Microsoft Entra ID. There are no other Global Admins in the tenant. I need directory access recovery.
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,336 questions
asked
2026-02-25T02:53:21.7933333+00:00
Olalekan Ibrahim
0
Reputation points
commented
2026-02-25T02:57:30.23+00:00
Olalekan Ibrahim
0
Reputation points
1 answer
Recently got a request on Microsoft authentication app which I denied
I denied a abnormal request on the Microsoft authentication app now I can’t see the activity of the request help? someone maybe trying to access
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,536 questions
asked
2026-02-25T02:44:10.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 26%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Salman Rahman
0
Reputation points
commented
2026-02-25T02:52:42.2+00:00
Salman Rahman
0
Reputation points
1 answer
Identity Verification in Artifact Signing said Verification Successful but still shows Action Required
Hi, I created a verified ID for Artifact Signing and have the ID on my MS Authenticator. It still says Action Required?
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,336 questions
asked
2026-02-25T01:39:24.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 96%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Azmat Zuberi
0
Reputation points
edited the question
2026-02-25T02:34:18.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu
33,820
Reputation points Microsoft External Staff
Moderator
1 answer
Family Safety is a nuisance and not a fix
I have been trying to get family safety to work for almost a year. After countless hours of chatting with bots, and customer service loops I realize it does not do what it states. It sounds good. But not 1 of the 15 reprsentatives spoke with actually…
Microsoft Security | Active Directory Federation Services
Microsoft Security | Active Directory Federation Services
Federated identity management using Active Directory Federation Services
1,555 questions
asked
2026-02-25T02:03:05.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 68%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Cheron Butler-Thomas
5
Reputation points
answered
2026-02-25T02:03:18.3166667+00:00
AI answer
1 answer
Which Security Standards Are Reflected in Defender for Cloud Recommendations?
Regarding the recommendations in Microsoft Defender for Cloud: My understanding is that the items displayed under recommendations are alerts shown when there are violations based on the security standards included in Defender for Cloud. In that case, are…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
1,792 questions
asked
2026-02-25T00:53:21.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 70%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AzureTest04
180
Reputation points
commented
2026-02-25T01:47:48.6433333+00:00
Sridevi Machavarapu
33,820
Reputation points Microsoft External Staff
Moderator
1 answer
Work Offline will not turn off!
Outlook 2024 desktop: I cannot turn off the Work Offline. I have tried to turn it off, it won't. I think it is affecting emails.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,238 questions
asked
2026-02-25T01:45:32.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 28.999999999999996%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rod
40
Reputation points
answered
2026-02-25T01:45:38.6966667+00:00
AI answer
1 answer
Cancel Microsoft subscription
I'm being charged for a microsoft free trial since October 2025 on a mastercard ending in 7820 for Ashley Roberts. I have several different emails and can't seem to find the subscription to cancel. One email I have is ******@live.com, ******@gmail.com,…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,536 questions
asked
2026-02-25T01:43:29.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Christopher Roberts
0
Reputation points
answered
2026-02-25T01:43:37.5366667+00:00
AI answer
1 answer
Unable to Open XBOX APP
I recently upgraded to Windows 11 Pro. Since the upgrade, I am unable to open the Xbox App to access any of my games. Error messages I am getting within event viewer: Product: HP Display Control Service -- The installer has encountered an unexpected…
Windows for home | Windows 11 | Apps
2,407 questions
asked
2026-02-25T01:22:49.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 28.000000000000004%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Bill Harrington
0
Reputation points
answered
2026-02-25T01:23:01.2266667+00:00
AI answer
1 answer
Folder names like "Inbox", Junk now appear in Vietnamese
Folder names like "Inbox", Junk now appear in Vietnamese
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
245 questions
asked
2026-02-25T01:08:06.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 76%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Paul Karpik
0
Reputation points
answered
2026-02-25T01:08:15.9833333+00:00
AI answer
1 answer
I can't log in to the Microsoft Partner Center.
https://partner.microsoft.com/en-us/dashboard/home When I try to access, I get the following error. How can I resolve this? ―――――――――――――――― Access restricted We're sorry, you don't have permission to access this page. Please contact your administrator…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,592 questions
asked
2026-02-25T00:47:40.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 72%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tahir Arai
0
Reputation points
answered
2026-02-25T00:47:47.34+00:00
AI answer
1 answer
Không đăng nhập được ondrive do không nhận mã authenticator
Tôi reset lại điện thoại di động nhưng không sao lưu authenticator. Khi tôi đăng nhập ondrive gửi mã đến authenticator, nhưng app authenticator trên điện thoại mới reset không nhận được mã, nên không đăng nhập được tài khoản. Xin vui long hướng dẫn tôi…
Microsoft 365 and Office | OneDrive | Other | Android
Microsoft 365 and Office | OneDrive | Other | Android
A Microsoft file hosting and synchronization service.
234 questions
asked
2026-02-25T00:42:49.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 47%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
Ovan
0
Reputation points
answered
2026-02-25T00:42:58.21+00:00
AI answer
1 answer
Azure function with a connection OPenAsync generates an exception
Greetings Community, The intent of my Azure C# function consists of accessing a Database hosted by a serverless Azure resource. With the use of the logger, I found out that it fails on the instruction await connection.OpenAsync(); An exception is…
Azure Functions
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
6,540 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 14.000000000000002%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
1 answer
How to fix verification on Authenticator
I am having issues with the Authenticator app and it allowing me to verify myself to login. What route should I use to go about fixing this?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,536 questions
asked
2026-02-25T00:02:42.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 41%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
David Lucas
0
Reputation points
answered
2026-02-25T00:02:50.7233333+00:00
AI answer
1 answer
Need help finding my account
I pay every month for Microsoft 365 Personal. I tried to contact support about an issue in word, and they said my account is expired. Can you help?
Microsoft 365 and Office
Microsoft 365 and Office
A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs
3,080 questions
asked
2026-02-24T23:22:34.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 47%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Anthony R
0
Reputation points
answered
2026-02-24T23:22:48.99+00:00
AI answer
1 answer
You are double billing me
We are being double billed for 365 products on 2 different bills for one service . Isn’t that theif? I want to speak to a person. -removed for privacy-
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,868 questions
asked
2026-02-24T20:21:59.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 5%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Matthew Burkholder
0
Reputation points
edited the question
2026-02-24T23:17:21.3733333+00:00
Gérard Oomens
132.4K
Reputation points
Volunteer Moderator
1 answer
Cheapest subscription for AZ-104 exam practice
I've just failed the AZ-104 exam and I feel that doing the exercises and playing around on Azure would help me greatly for when I retake the exam. I have a free trial sub but it's limited in what I can do compared with some of the things that you are…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,103 questions
asked
2026-02-24T21:49:56.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 94%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jim Broderick
0
Reputation points
edited the question
2026-02-24T22:57:20.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
10,610
Reputation points Microsoft External Staff
Moderator
1 answer
I have been double charged on 2 different credit cards
I have been double charged on 2 different credit cards. Do I have 2 accounts
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
103 questions
asked
2026-02-24T22:38:48.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 89%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dave Plowman
0
Reputation points
answered
2026-02-24T22:38:54.9666667+00:00
AI answer