You are double billing me

Matthew Burkholder 0 Reputation points
2026-02-24T20:21:59.22+00:00

We are being double billed for 365 products on 2 different bills for one service . Isn’t that theif?

I want to speak to a person. -removed for privacy-

Microsoft 365 and Office | Subscription, account, billing | Other | Other
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest

  1. AI answer

    2026-02-24T20:22:09.0866667+00:00

    If you are experiencing double billing for Microsoft 365 products, it's important to address this issue directly with Microsoft Support. Since this forum does not have access to account-specific information, I recommend contacting Microsoft Billing Support to resolve the issue. You can do this by visiting the Microsoft support site and following the instructions for contacting support.

    To get in touch with a live person, you can follow these steps:

    1. In the search bar, type "Get Help" and open it.
    2. Type "Chat with an agent" and press Enter.
    3. Click the "Contact support" button at the bottom.
    4. Choose the products and services for which you need help.
    5. Follow the on-screen prompts to connect with a live agent.

    Alternatively, you can select the "Call me back" option to provide your contact information for a callback from support.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.