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Cannot Access My Microsoft Account Because Old Phone Number Is No Longer Available (Need Help With Account Reinstatement Form) Bot WC said: You will need to select a single hierarchical tag (Microsoft now uses a structured tag system). Use this: Microsoft

Cannot Access My Microsoft Account Because Old Phone Number Is No Longer Available (Need Help With Account Reinstatement Form) Bot WC said: You will need to select a single hierarchical tag (Microsoft now uses a structured tag system). Use this:…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-27T04:56:08.65+00:00
Erin Betley 0 Reputation points
edited the question 2026-02-27T10:44:32.68+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator
1 answer

Outlook.com hacked – sextortion draft keeps reappearing

My Outlook.com/Hotmail account was compromised and I found a sextortion draft email (Bitcoin blackmail text) that was created inside my mailbox. I have already done the following steps: – Changed my password several times and enabled two-factor…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-01-21T21:36:45.8866667+00:00
Konstantinos Diamantis 15 Reputation points
commented 2026-02-27T10:39:32.4666667+00:00
Pilgrims 0 Reputation points
1 answer

about certificate

how can i get a certificate after completing a course Moved from: Microsoft 365 and Office | Word | For education | Windows

Community Center | Not monitored
asked 2026-02-27T10:05:36.87+00:00
Fathima Mukarrama 0 Reputation points
edited the question 2026-02-27T10:07:05.64+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
1 answer

Can't close my account due to Azure tenant innactivity

Hello, I want to close my MS account but I have a very old inactive Azure tenant which block me from the closing. I can't log to Azure due the inactivity. And I can't have the support by phone, only bot message... What can I do ? Thanks

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,332 questions
asked 2026-02-27T09:57:23.1+00:00
David Tricoire 0 Reputation points
answered 2026-02-27T09:57:36.58+00:00

AI answer

1 answer

why does my space key always shows the letter 4 whenever i press the space button

Whenever i press the space button it always shows the number 4

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-02-27T08:37:40.8533333+00:00
Tristan Chow 0 Reputation points
answered 2026-02-27T09:11:53.6533333+00:00
DaveM121 935.7K Reputation points Independent Advisor
1 answer

BUSHOW TO RAISE TICKET FOR SURFACE LAPTOP 5 13"

HI is it possible to raise the ticket for surface laptop 5 13.5" screen damage without office 365

Surface | Surface Laptop | Display and screen
asked 2026-02-27T08:33:06.9833333+00:00
janardnan janardhan 0 Reputation points
answered 2026-02-27T08:33:27.6+00:00

AI answer

1 answer

How long are older Versions of Apps in the Appsource for Business Central SaaS avaiable?

Hello, we are currently facing a few context Problems with the newest Versions of Appsource Apps, which lead us to test all Versions of the Appsource Apps we are using. So we make an Testupdate in our Sandbox. This validation can take up to two months. …

Microsoft Partner Center | Other
asked 2026-02-27T07:50:35.8633333+00:00
Hermann Wessel 0 Reputation points
answered 2026-02-27T07:50:48.8066667+00:00

AI answer

1 answer

Microsoft Office 2024 activation problem

When I tried to activate MS Office 2024 installed on my new computer using my email ID, it showed MS Office 2021 installed using the same email ID. The license for the new Office 2024 is not showing.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-02-27T07:40:15.27+00:00
CP TVM 0 Reputation points
commented 2026-02-27T07:42:25.31+00:00
CP TVM 0 Reputation points
1 answer

mails from mx.easyname.com are not delivered

this ist this is the second time i do not get mails sent from a easyname.com domain, maybe you can whitelist 77.244.243.83 or all other mx.easyname.com IPs ? This message was created automatically by mail delivery software. A message that you sent has…

Microsoft 365 and Office | Other
asked 2026-02-27T07:19:18.9433333+00:00
Erich Freunberger 0 Reputation points
answered 2026-02-27T07:19:34.21+00:00

AI answer

1 answer

Lab Issue-Node.js Version incompatibility - Instance ID: 59508821

Hello, I am currently working on the assessment lab 'Extend Microsoft 365 Copilot with declarative agents by using Visual Studio Code'. My lab instance ID is: 59508821 I am unable to provision Agent 0 due to a Node.js version incompatibility. The…

Microsoft Copilot | Other
asked 2026-02-26T22:43:45.7266667+00:00
commented 2026-02-27T06:46:13.4033333+00:00
Karan Shewale 2,590 Reputation points Microsoft External Staff
1 answer

Graph API - required permissions for createSession

Hi support, I've tried createSession POST https://graph.microsoft.com/v1.0/drives/<myDriveID>/items/<myWorkbookID>/workbook/createSession based on…

Azure App Configuration
Azure App Configuration

An Azure service that provides hosted, universal storage for Azure app configurations.

372 questions
asked 2026-02-27T06:27:55.2666667+00:00
Yu, Miseon 5 Reputation points
answered 2026-02-27T06:28:12.8733333+00:00

AI answer

1 answer

Service principal is missing in client tenants

I have an iOS app integrated with Intune SDK. It is using the commercial multi-tenant Entra appid for the MSAL configuration. As part of Intune SDK update to 21.1.0, we had to use the AppId and redirect URL in the code base (As per this announcement-…

Microsoft Security | Microsoft Entra | Other
asked 2026-02-27T06:27:38.2133333+00:00
mobile 0 Reputation points
answered 2026-02-27T06:27:54.8733333+00:00

AI answer

1 answer

Account with 2FA enabled got hacked

I recently downloaded and executed a program I should of executed and I lost access to my hotmail account which was linked to my personal computer. Since I have 2FA enabled I can't use the recovery form. How can I recover the account or can I authorize…

Microsoft Security | Microsoft Authenticator
asked 2026-02-27T06:07:18.67+00:00
Angel Landgrave 0 Reputation points
answered 2026-02-27T06:07:30.0666667+00:00

AI answer

1 answer

Enterprise -standard solution for handling SSO with Microsoft authentication for M365 user accounts

While implementing SSO with Microsoft provider what is the best standard solution to ensure users are allowed access only for emails where the app invitations are sent even though they may have multiple Microsoft accounts or M365 accounts?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-27T05:03:37.44+00:00
Dhanashri Bapat 20 Reputation points
commented 2026-02-27T05:56:06.71+00:00
Rukmini 43,995 Reputation points Microsoft External Staff Moderator
1 answer

Your Microsoft Rewards account has been suspended.

My microsoft rewards account was suspended, i didn't commit a violation. How to appeal to restore my account?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,432 questions
asked 2026-02-27T05:45:06.0666667+00:00
Jello Climaco 30 Reputation points
answered 2026-02-27T05:45:17.0933333+00:00

AI answer

1 answer

How to cancel my subscription

Im being charged $179 for Microsoft 365. i don't know the email associated with the account. i haven't used it in years and want the subscription cancelled.

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-02-27T05:06:38.64+00:00
VINCE G 0 Reputation points
answered 2026-02-27T05:06:49.2866667+00:00

AI answer

1 answer

Retrieve full product key WS2022

Hello. How to retrieve full product key of WS 2022 when on MS Account is visible only 5 first letters. I tried Call support MS but AI Assistant cant't help with this issue.

Windows for business | Windows Server | Devices and deployment | Licensing and activation
asked 2026-02-26T10:12:27.6+00:00
Sylwester Sochar 0 Reputation points
commented 2026-02-27T03:46:10.61+00:00
Kate Pham (WICLOUD CORPORATION) 825 Reputation points Microsoft External Staff Moderator
1 answer

Sign-on using the account badge when registered from Google SSO is sending the wrong param to google SSO

I have setup Entra ID to be used for an App and configured Google SSO successfully. However, when the user tries to sign back in and is given the badge list of previously signed on users and attempts to use that method to sign back in I get an error.…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-02-23T01:29:14.67+00:00
James Finch 0 Reputation points
commented 2026-02-27T03:33:28.13+00:00
Rukmini 43,995 Reputation points Microsoft External Staff Moderator
1 answer

Deleted organization with one member/adminsitrator account and know i cant log out from devices account

I deleted the organization and user/email asociated with this organization in azure, an left with two devices loged on the organizations account, and cant disconnect from this account because i receive the message gthat the accoud doesnt exist. The…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-19T09:43:36.18+00:00
Sabau Cristian 0 Reputation points
commented 2026-02-27T03:24:51.1633333+00:00
Rukmini 43,995 Reputation points Microsoft External Staff Moderator
1 answer

How to handle unknown email addresses and password reset behavior in Microsoft Entra External ID SignInSignUp flow?

I am working with a Microsoft Entra External ID (Customer) tenant using the built-in SignInSignUp user flow, and I would like clarification on supported behavior for unknown users and password reset scenarios. Scenario We have: Local accounts (email +…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-02-18T18:21:46.86+00:00
BHANU PRATAP SINGH 10 Reputation points
commented 2026-02-27T03:21:04.2333333+00:00
Rukmini 43,995 Reputation points Microsoft External Staff Moderator