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Windows Autopilot device locked to deleted tenant

My personal HP ProBook is stuck in Windows Autopilot. It was registered in a Microsoft 365 Developer sandbox tenant: m365x49798446.onmicrosoft.com The sandbox tenant is now expired/deleted and I no longer have admin access. The device is stuck during…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-02-28T07:34:12.6133333+00:00
Sahil Sharma 0 Reputation points Microsoft Employee
answered 2026-02-28T07:34:25.91+00:00

AI answer

1 answer

Clipchamp app does not work correctly

**## Why does the app not work correctly? I guess this message can't open this file. app.clipchamp.com can't open files in this folder because it contains system files. Choose a different file. Cancel? **

Microsoft Security | Microsoft Identity Manager
asked 2026-02-28T06:29:26.05+00:00
YASIN ISMAIL 0 Reputation points
answered 2026-02-28T06:29:38.0333333+00:00

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1 answer

How to fix Ethernet randomly disconnecting

Hi- I am currently facing an issue with my Ethernet, which has just decided to stop working. I built my PC back in February of this year (2025) and it has been running great up until today. It gets pretty frequent use, and yesterday it was completely…

Windows for home | Windows 11 | Internet and connectivity
asked 2025-11-07T04:01:43.12+00:00
ddb13 20 Reputation points
commented 2026-02-28T05:52:22.0833333+00:00
Harshit Anand 0 Reputation points
1 answer

error in importing onenote

i have downloaded onenote in windows and trying to import it in my mac but its not allowing it in mac what i can do ?

Microsoft 365 and Office | OneNote | For education | MacOS
asked 2026-02-28T05:50:39.34+00:00
Vedpathak Omkar Balasaheb 0 Reputation points
answered 2026-02-28T05:50:54.2366667+00:00

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1 answer

SIGN IN TO WORK ACCOUUNT SECURITY CODE ERROR

authenticator error not able to sign in tried many times even tried to contact support still facing error

Microsoft Security | Microsoft Authenticator
asked 2026-02-28T05:37:43.58+00:00
MUFEEZ AHAMMED UH 0 Reputation points
answered 2026-02-28T05:37:55.1266667+00:00

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1 answer

Cant reset password on another pc with same microsoft account

I have two computers logged in with the same Microsoft account and I cant log into the old one. I forgot the password and security keys but I need the information inside. I cant reset the password on the old one it forces me to answer security questions.

Windows for home | Windows 10 | Recovery and backup
asked 2026-02-28T05:34:36.6333333+00:00
sam 0 Reputation points
answered 2026-02-28T05:34:56.2233333+00:00

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1 answer

Account non active - Office 365

Good afternoon, I recently purchased an Office 365 account online, and the vendor provided me with the account with domain @xxx.alien66.tech. I have been using this account for almost a year without any issues. However, last week, I received a message…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-02-28T05:31:03.81+00:00
CAHYO 0 Reputation points
answered 2026-02-28T05:31:26.8833333+00:00

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1 answer

Error Code-895156191

Hi, I am encountering error code 895156191 while signing in on a particular PC. However, I am able to log in successfully on other systems using the same credentials. This issue appears to be device-specific. Kindly assist in identifying the root cause…

Microsoft 365 and Office | Other
asked 2026-02-28T05:05:58.7933333+00:00
Brijesh Singh 0 Reputation points
answered 2026-02-28T05:06:17.8+00:00

AI answer

1 answer

Creating a Fabric subscription

Nothing happens after I create a Fabric subscription. I have been waiting for 7 hours.

Azure Service Fabric
Azure Service Fabric

An Azure service that is used to develop microservices and orchestrate containers on Windows and Linux.

346 questions
asked 2026-02-27T21:16:16.6566667+00:00
Nathan Chitwood 0 Reputation points
edited the question 2026-02-28T04:50:23.61+00:00
Smaran Thoomu 35,870 Reputation points Microsoft External Staff Moderator
1 answer

i cant recover my email

my microsoft email has been locked and changing the password is impossible because the phone number on record is an old phone number when trying to recover the email through a form the only thing that i dont know on it is my old xbox serial id because…

Outlook | Web | Outlook.com | Email
asked 2026-02-28T04:18:27.6233333+00:00
naim gadun 0 Reputation points
answered 2026-02-28T04:18:44.31+00:00

AI answer

1 answer

My charged surface pro keeps saying Preparing Automatic Repair, but doesn't actually do anything

My charged surface pro keeps saying Preparing Automatic Repair, but doesn't actually do anything.

Surface | Surface Pro | Performance and maintenance
asked 2026-02-28T03:18:46.22+00:00
Jared Koyle 0 Reputation points
answered 2026-02-28T03:18:57.8733333+00:00

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1 answer

I forgot my password and can’t login to my Authenticator app

I lost my password for the Authencator app when I try to reset my password I type in the code the generator gives every 30 seconds then it ask for my phone number and when I press it and type it in it says error this verification isn’t working I can’t…

Microsoft Security | Microsoft Authenticator
asked 2026-02-28T02:52:53.6933333+00:00
wes wes 0 Reputation points
answered 2026-02-28T02:53:08.7133333+00:00

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1 answer

How do I enable or disable Microsoft Copilot on MS 365 Premium

As Administrator how do I enable and disable Copilot?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-02-28T02:27:58.17+00:00
Alan Unkovich 0 Reputation points
answered 2026-02-28T02:28:11.5333333+00:00

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1 answer

English cannot be displayed in "Seting" menu even if it is in a Windows professional edition

Hello, a few days ago I spent 808RMB on the Microsoft Store to purchase the Microsoft System Professional Edition. I changed the language to English, but now everything else is displayed in English. However, only the menu under "Settings" still…

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,248 questions
asked 2026-02-28T02:20:12.2433333+00:00
Zhao Crystal 5 Reputation points
commented 2026-02-28T02:22:48.0866667+00:00
Zhao Crystal 5 Reputation points
1 answer

Outlook Hacked

Why can't I get help on my Outlook email that has been hacked. All contact don't help. But they still what my money each years. My EMail has been hacked, no longer in english, some foreign languages. No contact number to call and the one that come up…

Microsoft Edge | Website issues | Windows 11
asked 2026-02-28T02:02:44.8133333+00:00
Jennell Jenkins 0 Reputation points
answered 2026-02-28T02:02:59.8966667+00:00

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1 answer

Powerpoint Design Suggestions Substantially Decrease after adding Copilot

When using my non-subscription PowerPoint account, which does not have Copilot, I had many slide design suggestions in PowerPoint. When I sign in to my subscription account with Copilot, I now only have 5 design suggestions in the Design Suggestions Tab.…

Microsoft 365 and Office | PowerPoint | For education | MacOS
asked 2026-02-28T01:09:15.9266667+00:00
Marisa F 0 Reputation points
answered 2026-02-28T01:09:40.0533333+00:00

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1 answer

How do I used my Skype credit on Teams? Just getting message "We're sorry. Unfortunately we weren't able to connect your call."

Help! This is the message I get when I try using the Skype Dial Pad - no matter what number I try. I keep getting messages from Microsoft to "use my credit" and I would love to have Skype back, if only to dial my cell phone to find where I…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-02-27T23:58:22.6033333+00:00
GG 0 Reputation points
answered 2026-02-27T23:58:36.3166667+00:00

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1 answer

No puedo ingresar el Pin

Cuando quiero mi iniciar sesión de la escuela me da un pin y es el que se debería poner en el Authenticator pero en la aplicación no me sale opcion para para poner el pin Moderator: Moved from Microsoft 365 and Office | Access | For education | Windows…

Microsoft Security | Microsoft Authenticator
asked 2026-02-27T22:54:40.8633333+00:00
MARITZA FRANCO GARCIA 0 Reputation points
edited the question 2026-02-27T23:00:18.2733333+00:00
Erland Sommarskog 137.5K Reputation points MVP Volunteer Moderator
1 answer

How do you unban Stuff like YouTube shorts on a school computer

This school banned our youtube shorts so please give me information about this

Windows for home | Windows 10 | Gaming
asked 2026-02-27T22:54:13.96+00:00
Richie 0 Reputation points
answered 2026-02-27T22:54:21.3066667+00:00

AI answer

1 answer

MFA access code reset

I deleted the app from my phone due to which im unable to access the code but i have to login to the website but since unable to access code, i cant open it, i want to reset the access code.

Microsoft Security | Microsoft Authenticator
asked 2026-02-27T22:31:41.2233333+00:00
Chadani Thapa 0 Reputation points
edited the question 2026-02-27T22:53:36.0166667+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator