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handy number

i changed my handy number. so i am unable to log in because it always wil my old handy number. i am not able to change my handy number.

Microsoft Security | Microsoft Authenticator
asked 2026-03-06T12:38:27.25+00:00
Frühauf Maja 0 Reputation points
commented 2026-03-06T12:43:00.25+00:00
Frühauf Maja 0 Reputation points
1 answer

How to fix Onedrive: Sorry, something went wrong Issue

Hello all, for over a week now I have not been able to access files that have been shared with me to my onedrive, or have people been able to accesss files that I have shared with them. This is happening on the browser, mobile app and windows app. I…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-06T12:41:18.5666667+00:00
Nicholas Garvie 0 Reputation points
answered 2026-03-06T12:41:41.6433333+00:00

AI answer

1 answer

Onedrive is not restoring files I need

The onedrive site allows selection of files to restore but then is not processing the activity.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-06T12:38:29.78+00:00
Grant Murdoch 0 Reputation points
answered 2026-03-06T12:38:42.91+00:00

AI answer

1 answer

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: e033d54b-cde4-4880-815c-915395917300 Correlation ID: 019cc31e-8

Not able to log into portal.azure.com, the following error is received: Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle…

Microsoft Security | Microsoft Entra | Other
asked 2026-03-06T12:33:14.7333333+00:00
Clive Reece 0 Reputation points
answered 2026-03-06T12:33:27.93+00:00

AI answer

1 answer

Where I can download my Github Copilot 300 Certificate

Hi Team, I already passed my GitHub Copilot 300 certification but am not able to download or receive any mail regarding the same. Could you please let me know how I can download my certificate to add to my LinkedIn profile. Thank you

Community Center | Not monitored
asked 2026-03-06T12:28:45.2233333+00:00
Ritendra Kumar Bansal 15 Reputation points
edited the question 2026-03-06T12:32:05.73+00:00
JuliaMarvin 22,910 Reputation points Volunteer Moderator
1 answer

Unable to use my family invitation subscription

I let my Microsoft 365 subscription expire and then joined another persons family subscription. When I open my outlook email it still says subscription cancelled please reactivate. How can I get Microsoft to be alerted that I do not want to reactivate?…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-06T12:12:59.24+00:00
Jaime Clark 0 Reputation points
commented 2026-03-06T12:25:00.1733333+00:00
Jaime Clark 0 Reputation points
1 answer

Clarification on upcoming Intune network changes and AFD endpoints

Hello, I am reviewing a Microsoft Intune Customer Success blog post about upcoming Intune network changes where Intune traffic may start routing through Azure Front Door. The article recommends adding new service endpoints in addition to the existing…

Microsoft Security | Intune | Configuration
asked 2026-03-06T11:23:33.0466667+00:00
InfraSolutions 811 Reputation points
commented 2026-03-06T11:54:16.79+00:00
InfraSolutions 811 Reputation points
1 answer

Subject: Request for certification transcript / old Microsoft exam certificate

Hello Microsoft Certification Support Team, My name is Martin Cibula, and I completed the “Microsoft Dynamics CRM 2011 Applications” exam in 2013. I cannot find my certificate or transcript in my Microsoft Learn / Certification Dashboard. I have tried…

Community Center | Not monitored
asked 2026-03-06T11:04:43.51+00:00
Cibula, Martin 0 Reputation points
edited the question 2026-03-06T11:47:07.78+00:00
Gérard Oomens 132.2K Reputation points Volunteer Moderator
1 answer

Urgent Escalation: Recovery of Administrative Access and Billing Dispute

To Microsoft Support, My name is [Moderator note: personal info removed] , and I am the administrator for the account [Moderator note: personal info removed] @andriannurprabawa.onmicrosoft.com. I am writing to formally request assistance regarding a…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-02-25T09:34:08.1733333+00:00
Andrian Nur Prabawa 20 Reputation points
commented 2026-03-06T11:42:55.3366667+00:00
Anonymous
1 answer

Stop automatic ad's.

Please stop the ad's that automatically appear when I turn on the computer. I am paid up in Word for about 8 more month. Andy Ozols

Microsoft 365 and Office | Other
asked 2026-03-04T21:16:01.25+00:00
Andy Ozols 0 Reputation points
edited the question 2026-03-06T11:38:05.4133333+00:00
Gérard Oomens 132.2K Reputation points Volunteer Moderator
1 answer

How do I fix my authenticator

Im trying to log in to teams as i have changed my password. I click my account to log in, but the thing is it takes me to fill in my password and everything on authenticator and then asks for the approval, but I get no message

Microsoft Security | Microsoft Authenticator
asked 2026-03-05T17:53:54.9366667+00:00
Bethany Pryce 0 Reputation points
edited the question 2026-03-06T11:28:12.2966667+00:00
JuliaMarvin 22,910 Reputation points Volunteer Moderator
1 answer

account hacked microsoft wont help

So my account was hacked today, and I had to make a new account to post this. I went through all the right avenues to try and get my account back, and nothing. "sorry we can't help you." What more information do you need? I've given thousands…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-06T01:15:56.18+00:00
matthew bailey 5 Reputation points
edited the question 2026-03-06T11:02:40.36+00:00
Gérard Oomens 132.2K Reputation points Volunteer Moderator
1 answer

OneNote closes every so often ( when in focus and when not) then won't restart

how can I diagnose what is causing the problem. event logs, turn on diagnostics etc etc - step by step guide please Once it has closed (without warning or error), when I go to restart it - I get the image below. I can let it complete (although I'm…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-03-04T09:36:13.9866667+00:00
Jason Chapman 51 Reputation points
commented 2026-03-06T10:54:29.8+00:00
Jason Chapman 51 Reputation points
1 answer

Microsoft Word 2003 crashes when opened. HELP please

Upon re-installation of Word 2003, I get: "Error 1919, ODBC data source: Visual FoxPro Database, ODBC error 6. Component not found in registry. Verify file Visual FoxPro exists and you can access it." Can anyone provide a solution? Thanks ...…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-03-06T10:02:59.6066667+00:00
Dan Me 0 Reputation points
edited the question 2026-03-06T10:43:27.0933333+00:00
Gérard Oomens 132.2K Reputation points Volunteer Moderator
1 answer

I'm getting unexpected error issue continuously even after sign out and sign in again and clear cache and cookies

Please help me with the issue as I need to schedule exam

Community Center | Not monitored
asked 2026-03-06T05:55:59.6866667+00:00
Mishra, Swagatika 0 Reputation points
edited the question 2026-03-06T10:32:25.1533333+00:00
Gérard Oomens 132.2K Reputation points Volunteer Moderator
1 answer

AZ-900 Exam Completed on 5th March 2026 – Certification Not Received

Hi Team, I completed the AZ-900 certification exam on March 5th, 2026. However, I have not yet received any email or certificate of completion. After finishing the exam, I saw a score of 810 displayed. Could you please assist me in obtaining my…

Community Center | Not monitored
asked 2026-03-06T07:14:05.3666667+00:00
Harshal Purushottam Kale 0 Reputation points
commented 2026-03-06T10:29:33.02+00:00
Harshal Purushottam Kale 0 Reputation points
1 answer

How to fix : Sign-in failed Error code: interaction_required - Azure Panel

Hi im having error while trying to log in to azure panel

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,325 questions
asked 2026-03-06T10:23:27.9566667+00:00
abderrahmane bouzegzeg 0 Reputation points
answered 2026-03-06T10:23:44.96+00:00

AI answer

1 answer

Transfer Office License From Windows Desktop to MacBook Air

I purchased Office Home & Business 2016 For PC in 2018, is it allowed to transfer the license from Windows desktop to MacBook Air?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-03-06T10:22:39.91+00:00
carla lam 0 Reputation points
answered 2026-03-06T10:22:53.3366667+00:00

AI answer

1 answer

How can I download my scorecard? I cannot download it because there is no scorecard available.

Dear Sir/Madam, I would like to ask for assistance in downloading my Microsoft certification scorecards. Currently, I am unable to download them because no scorecards are available on the website. Could you please help me access or download my…

Community Center | Not monitored
asked 2026-03-05T22:23:57.4166667+00:00
munna kumar saha 0 Reputation points
commented 2026-03-06T09:27:27.6666667+00:00
Julian Sharp 43,861 Reputation points
1 answer

Getting error while scheduling exam for the certification.

I'm getting this error: "Unexpected error We encountered an unexpected error. Please try again later. If this issue continues, please contact site support." while scheduling my exam for Microsoft certified fabric data engineer…

Community Center | Not monitored
asked 2026-03-06T02:36:53.7033333+00:00
Lamish Raza 0 Reputation points
edited the question 2026-03-06T09:20:06.2233333+00:00
Ian-T 12,830 Reputation points Microsoft External Staff Moderator